C. Mack Solutions

Business Analyst

• Experience working independently to deliver results.
• Requirements elicitation: Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members without using reams of paper or electronic documents.
• Requirements analysis: Collaborates with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team.
• Requirements documentation: Translate features and functions into digestible items for the development team.
• Strong experience creating user stories and acceptance criteria to express requirements.
• Familiarity with Scrum process and role of Product Owner.
• Experience providing product management support such as prioritization and backlog grooming.
• Strong interpersonal skills to engage team members, clients, and stakeholders and communicate business expectations to the technical development expert in ways they can produce desired outcome.
• Builds trust and respect, establish relationships, and develop rapport with technical and non-technical team member

DevOps Engineer

• As part of a DevSecOps team, work closely with development and operations staff to implement and support a delivery pipeline that allows for continuous, automated integration, deployment and testing
• Develop improvements to security, availability, scalability, and performance of the environment
• Support DevSecOps techniques such as continuous improvement, release planning, continuous integration, continuous delivery, continuous testing, and continuous monitoring and feedback
• Support production deployments and issue resolution (during on and off hours on a rotating basis with other engineers)

DevSecOps Engineer

Full-stack Engineer

• Guide and support a cross-functional team of up to 15 developers and testers.
• Act as a technical point of contact, work closely with stakeholders, and help remove obstacles to progress.
• Provide hands-on technical direction and contribute to architectural discussions.
• Partner with the government technical lead to align goals and expectations.
• Encourage team growth by mentoring, coaching, and facilitating skill development.
• Promote process improvements and help tackle complex technical challenges.
• Foster a unified, purpose-driven team approach to problem-solving and delivery.

Technical Team Lead

Salesforce Developer

• Develop APEX code and triggers
• Experienced with automating complex business processes with Salesforce Flow Builder
• Develop test classes to ensure minimum 75% code coverage
• Perform CI/CD activities
• Debug existing code base and take necessary corrective actions
• Troubleshoot production issues and determine root cause
• Serve as primary system administrator for the enterprise Salesforce.com environment
• Work with Salesforce Data Loader for data updates
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new development requests
• Work with our institutional management team to establish suitable processes to support administrative development, and change management activities
• Assist in training new users, and grow the Salesforce.com skill set across the organization

• Serve as an Agile Scrum team member providing software development and maintenance
• Responsible for activities associated with delivery of software solutions associated with customer-defined systems
• Designing, developing, and implementing custom software and database application capabilities
• Acting as a member of a product team supporting teammates and collaborating to ensure product success
• Providing improvements to the product(s) being supported
• Actively participate in release and sprint planning, artifact creation, testing, demonstrations, and retrospectives
• Supporting release planning with conceptual design and development/refinement of software engineering guidelines
• Analyzing complex project-related problems and creating innovative solutions
• Ensuring product quality and timeliness of work
• Providing mentoring to junior members of the team

Full Stack Developer

AI Engineer

• Design, develop, and implement custom software solutions for a variety of AI/ML-related pilot projects and use cases.
• Act as a member of one or more prototyping teams supporting teammates and collaborating to deliver working software applications on short timelines.
• Analyze complex project-related problems and creating innovative solutions involving technology, methodology, tools, and solution components.
• Actively participate in agile delivery phases and ceremonies including release and sprint planning, artifact creation, sprint testing, demonstrations, and retrospectives
• Staying current with the latest advancements in AI technologies, tools, and best practices.
• Design systems that can scale horizontally and handle high availability work with Data Scientist teams to integrate applications with AI/ML, Big Data, or BI solutions
• Ability to work independently on a complex task with little direction and management oversight.

GenAI Developer

Backend Engineer

• Design, build, and deploy custom software and database application features across both legacy and modernized systems
• Serve as an Agile Scrum team member providing software development and maintenance for the delivery of releasable software in short sprint cycles
• Responsible for activities associated with delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes
• Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases
• Support release planning with conceptual design and development/refinement of software engineering guidelines
• Analyze complex project-related problems and create innovative solutions involving scheduling, technology, methodology, tools and solution components
• Ensure product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports
• Provide mentoring to junior members of the team

Java/Kafka Developer

SDET

• Collaborate with analysts and architects to perform a range of tests to maintain standards and regulations.
• Enhance automation and scripting efforts within the Scrum framework, strengthening Agile processes and supporting a more effective and dependable software development lifecycle (SDLC).
• Participate in Agile Scrum development methodology ceremonies (e.g., sprint planning, scrum, backlog refinement, defining tasks/tests, estimating LOE, testing, tracking work done, retrospective, demonstration, etc.).
• Develop, maintain, and perform sprint-level manual/automated testing activities (e.g., define scenarios, develop detailed scripts/procedures, develop Cucumber Gherkin feature files and scenarios, map user story acceptance criteria to script verification points) in Jira with Xray and Cucumber BDD plug-ins.
• Develop and maintain automated scripts that are exercised during CI/CD builds and nightly regression test suite execution.
• Develop and maintain automated UI and backend (e.g., SQL, logs) scripts in a Java language-based Selenium/Cucumber/Serenity framework stored in a GitLab repository that may integrate with a Cucumber or generic test.
• Develop and maintain automated web service API validation scripts using Spring ToolSuite4, Rest Assured, Postman, Fiddler, and SoapUI.
• In collaboration with the Product Architect and/or Business Analyst, access impacts of candidate changes to the automated smoke and/or regression test suite(s) and plan accordingly.
• Perform full-scope static and dynamic testing of a system under test utilizing functional and non-functional testing techniques.
• Perform script and/or code peer reviews to ensure compliance with program-level manual/automated testing standards, guidelines, and processes.
• Document and track testing activity progress during a sprint.

Test Engineer – Automation

Product Designer

• Conceptualizing and designing custom software application capabilities for a variety of legacy and modernized systems with limited oversight
• Lead the design of a cohesive look-and-feel and standardized user experience across the applications
• Taking a leadership role in collaborations between the creative strategy, UX, visual design, development team, and client to create effective design strategies
• Developing compelling, creative, and user-focused experiences and points of view that align with clients’ business objectives
• Collaborating with cross discipline team to create and execute experience style guides, interaction patterns, and information design standards
• Develop wireframes, mockups, and/or prototypes supporting design ideas and effectively communicate ideas to various stakeholders
• Establish standard layout and style libraries across applications
• Work closely the functional team to determine feasibility of requirements and collaborate on design ideas and improvements
• Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports
• Providing mentoring to junior members of the team