C. Mack Solutions

Product Designer

• Conceptualizing and designing custom software application capabilities for a variety of legacy and modernized systems with limited oversight
• Lead the design of a cohesive look-and-feel and standardized user experience across the applications
• Taking a leadership role in collaborations between the creative strategy, UX, visual design, development team, and client to create effective design strategies
• Developing compelling, creative, and user-focused experiences and points of view that align with clients’ business objectives
• Collaborating with cross discipline team to create and execute experience style guides, interaction patterns, and information design standards
• Develop wireframes, mockups, and/or prototypes supporting design ideas and effectively communicate ideas to various stakeholders
• Establish standard layout and style libraries across applications
• Work closely the functional team to determine feasibility of requirements and collaborate on design ideas and improvements
• Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports
• Providing mentoring to junior members of the team

UI/UX Designer

SDET

• Support test planning and execution on a technology program from requirements definition through testing and deployment.
• Leverage Test Driven Development (TDD) practices within the program’s agile framework.
• Interface with software developers, analysts, and other project team members using the Agile SCRUM methodology.
• Be involved in analyses and the investigation of related applications engineering tasks and prepares design specifications, analysis, and recommendations.
• Translate and interpret functional requirements into test cases.
• Perform regression testing until automated, covering full suite of Operational Test Scenarios.
• Develop test data to support either manual or automated testing.
• Prepare test report summarizing test results including anomalies, systems errors, and configuration changes.
• Support Customer Demonstration, data prep and UAT activities.

Test Engineer

Backend Engineer

• Design, develop, and implement software applications using JavaScript.
• Collaborate with IT infrastructure teams to integrate APIs and enhance system performance.
• Write clean, maintainable code and conduct thorough testing to ensure software reliability.
• Troubleshoot and resolve software defects and performance issues in a timely manner.
• Participate in code reviews and provide constructive feedback to peers.
• Document software specifications, design processes, and user guides for future reference.
• Stay updated on industry trends and emerging technologies to continuously improve skills and knowledge.

Java Software Engineer

Support Engineer

• Provide Tier 2 remote support for end users
• Troubleshoot CBP applications and software issues
• Develop knowledge base and training materials
• Collaborate with application development teams
• Act as a liaison between help desk and clients
• Lead initiatives to improve help desk processes

UI/UX Designer

Test Engineer

Java Software Engineer

Production Support Technician