C. Mack Solutions

Program Manager

• Lead end-to-end execution of large, complex Agile programs across multiple Scrum/Kanban teams.
• Ensure delivery of high-quality software solutions on time and within budget.
• Align program objectives with agency mission goals and strategic priorities.
• Manage program scope, schedule, risks, and dependencies across workstreams.
• Serve as primary interface with government clients, contracting officers, and executive stakeholders.
• Provide regular program updates, briefings, and executive-level reporting.
• Translate technical delivery into business value for non-technical stakeholders.
• Ensure adherence to federal standards (e.g., FedRAMP, FISMA, Section 508, NIST frameworks).
• Support contract compliance, audits, and reporting requirements.
• Manage program governance, including risk management and escalation processes.
• Lead and grow cross-functional teams (engineering, UX, DevSecOps, QA).
• Foster a collaborative, accountable, and mission-driven culture.
• Support hiring, onboarding, and performance management.

Senior Program Manager / Director

Platform Engineer

• Design, build, and maintain automation solutions that streamline business processes and improve operational efficiency.
• Develop and maintain automated workflows using Power Automate, including cloud flows, desktop flows, and integrations with other systems
• Build custom business applications using Power Apps to support process improvements and data collection
• Create and maintain Power BI reports and dashboards to support data-driven decision making
• Collaborate with stakeholders to gather requirements, document processes, and identify automation opportunities
• Troubleshoot and optimize existing automations for performance and reliability
• Maintain documentation for all developed solutions including technical specifications and user guides
• Support end-user adoption through training and ongoing assistance

Power Platform Developer

Full-stack Engineer

• Design, develop, and maintain robust web applications using modern frameworks and technologies.
• Implement software applications using JavaScript.
• Collaborate with product managers, designers, and other developers to define project requirements and specifications.
• Implement RESTful APIs and integrate third-party services to enhance application functionality.
• Write clean, maintainable code while adhering to best practices in software development.
• Document software specifications, design processes, and user guides for future reference.
• Conduct code reviews and provide constructive feedback to team members.
• Troubleshoot and debug applications to ensure optimal performance and user experience.
• Stay updated with emerging technologies and industry trends to continuously improve skills and knowledge.

Senior Software Engineer

System Administrator

• Leading technical efforts in directing and monitoring the operations of our information systems
• Manage full lifecycle of system engineering, including design, build, configuration, deployment, maintenance, and decommissioning of mission-critical server infrastructure that supports critical operational functions
• Provide support with the administration and secure hardening of both Linux and Windows Server operating systems
• Support teams in planning and executing the migration of on-premises infrastructure to secure cloud environments
• Support database administration for systems handling sensitive information
• Interfacing with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance

• Serve as an Agile Scrum team member providing software development and maintenance for the delivery of releasable software in short sprint cycles.
• Responsible for activities associated with delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes.
• Designing, developing and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight.
• Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success.
• Providing improvements to the product(s) being supported.
• Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases.
• Supporting release planning with conceptual design and development / refinement of software engineering guidelines.
• Analyzing complex project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components.
• Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports.
• Providing mentoring to junior members of the team.

Full Stack Mobile Developer

Database Administrator

• Champion all aspects of data architecture, analytic methodology, and visualization functions including engineering standards, governance processes, and providing vision and context to explore and effectively utilize emerging technologies
• Work with database developers and administrators across multiple product teams
• Serve as a data and technology expert across a broad and diverse set of mission critical applications
• Actively participate in Agile Scrum sprint planning, artifact creation, sprint testing, regression testing, demonstrations, retrospectives and solution releases
• Analyze project-related problems and create innovative solutions involving technology, analytic methodologies, and advanced solution components
• Deliver deployable software in short sprints
• The ability to be adaptable and work constructively with a technically diverse and geographically separated team is crucial.

Marketing

• Assist in developing and executing marketing campaigns to support corporate growth and brand awareness
• Create and update marketing materials including capability statements, presentations, event-specific material, and website content
• Draft LinkedIn posts highlight company news, contract wins and hiring updates
• Drive content creation for external thought leadership pieces
• Provide support to employees with LinkedIn profiles management
• Support website updates and digital content creation
• Own the CMS 'Store' for CMS branded products
• Support planning and execution of CMS Employee Engagement activities and external industry events
• Support planning execution of recruiting events in partnership with Recruiting
• Create and/or maintain CMS branded templates
• Willing to support proposal content creation and/or reviews
• Other related duties as assigned, which may include providing support to other CMS departments as needed

Marketing Coordinator

Backend Engineer

• Support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program for the Federal Government.
• Work alongside database developers and administrators to support active application development efforts.
• Create and update database structures, managing data within large and complex environments, and optimizing performance across AWS and on-prem systems.
• Contribute to data pipelines and replication processes while collaborating with program teams to support design and implementation needs.

Database Developer

Product Designer

• Design intuitive, user-centered digital experiences across web and mobile platforms
• Translate business requirements into wireframes, prototypes, and high-fidelity UI designs
• Collaborate with product managers, engineers, and stakeholders to deliver elegant, scalable solutions
• Conduct user research, and usability testing
• Create user personas, journey maps, and interaction flows
• Develop wireframes, mockups, and interactive prototypes (low- and high-fidelity)
• Design responsive interfaces for web and mobile applications
• Maintain and evolve design systems and UI component libraries
• Partner with engineering to ensure pixel-perfect implementation
• Analyze user behavior data to iterate and improve UX
• Ensure accessibility (Section 508 standards) and inclusive design best practices
• Present design concepts and rationale to stakeholders and leadership

UI/UX Designer

Solutions Engineer

• Guiding agile teams in all aspects of application architecture including user interface, APIs, microservices, databases, and infrastructure
• Pursue new methods for fulfilling business requirements, including new tools, development strategies, and testing strategies, and evangelize solutions with multiple peers
• Maintain sound understanding of enterprise and program level architecture and align agile team solutions to wider enterprise standards
• Liaison with business analysts to understand business needs and develop solutions that meet business needs and comply with enterprise and program level architecture and standards
• Work with product architects, tech leads, and developers to create technical solutions within an established framework
• Propose and introduce new technology to peers and the project by executing proofs-of-concept
• Create and maintain architecture diagrams and data models, including dependency tracking
• Collaborate with the SecDevOps team to onboard new applications to the cloud-based infrastructure
• Evangelize the developed solution to tech leads to breakup stories into tasks and assist in completion of tasks in timely fashion
• Motivating developers, testers and creating a space where they can ask questions and voice their concerns.
• Keep up to date with industry trends and developments
• Delegating tasks and ensuring all daily, sprint and release goals are achieved
• Performs Architecture design and reviews as required, ensuring initiatives are aligned with future state
• Designing solutions in a Multi-Tenant Cloud Architecture that will support legacy .NET, Java, and COTS client/server applications
• Identifies risks, opportunities, compliance issues or other architectural concerns
• Active participation in architecture meetings across the portfolio where you can propose your solutions with peers
• Develop product teams technical skills through mentoring, coaching, and peer reviews.
• Review Cybersecurity Assessments and Static Code Analysis of developed software to define remediations and improve software quality.

Solutions Architect

ServiceNow

• Serve as the technical lead and product architect for ServiceNow-based solutions.
• Be responsible for all aspects of application architecture including data models, integrations, automation, security, and platform configuration.
• Maintain a sound understanding of enterprise- and program-level architecture.
• Liaise with Business Analysts to understand business needs and design solutions that meet those needs while complying with architectural standards.
• Present and evangelize solutions to architecture guilds and management.
• Work with Business Analysts and Scrum Masters to create implementation plans by developing epics and user stories.
• Lead technical aspects of Agile ceremonies, including platform demonstrations to Product Owners and stakeholders.
• Guide team members in breaking stories into tasks and completing work efficiently.
• Mentor developers and testers, fostering a collaborative environment where questions and concerns are encouraged.
• Keep current with ServiceNow platform capabilities and industry trends.
• Delegate technical tasks and ensure sprint and release objectives are met.
• Perform and participate in architecture design and reviews, ensuring alignment with future-state goals.
• Identify architectural risks, opportunities, compliance issues, and technical debt.
• Participate in sprint planning, testing, demonstrations, retrospectives, and solution releases.
• Review cybersecurity assessments and static code analysis results and define remediation actions.

ServiceNow Product Architect

Security Engineer

• Engineer and deploy comprehensive security measures throughout the software lifecycle, from development to production, ensuring adherence to secure coding standards and safeguarding data
• Establish and maintain security architecture and policies specifically designed for AWS-based microservices environments
• Scale security solutions across diverse development teams and applications with varying architectural designs
• Analyze code scan outputs from tools like Anchore, WebInspect, and DBProtect, and collaborate with compliance teams to fine-tune and enhance scanning effectiveness
• Champion early-stage security integration by building and embedding tools that enforce security checkpoints within CI/CD workflows
• Integrate security checks into source control and pipelines to deliver prompt feedback and uncover insecure coding patterns early in the development process
• Perform vulnerability scans and penetration tests to detect and address security weaknesses proactively
• Apply ethical hacking techniques to uncover and remediate security flaws in both applications and infrastructure
• Promote secure development practices in Java, Python, and Angular by offering internal training and hands-on support for secure coding, deployment, and operations
• Deploy real-time security monitoring and alerting systems to swiftly identify and respond to potential threats

Senior Security Developer – Full Stack

• Designing, developing, and implementing custom software and database application capabilities
• Acting as a member of a product team supporting teammates
• Providing improvements to the product(s)
• Actively participate in release and sprint planning
• Supporting release planning with conceptual design and development / refinement
• Analyzing complex project-related problems
• Ensuring product quality and timeliness of work
• Providing mentoring to junior members of the team

Full Stack Developer

• Design, develop, and implement software applications using JavaScript.
• Collaborate with IT infrastructure teams to integrate APIs and enhance system performance.
• Write clean, maintainable code and conduct thorough testing to ensure software reliability.
• Troubleshoot and resolve software defects and performance issues in a timely manner.
• Participate in code reviews and provide constructive feedback to peers.
• Document software specifications, design processes, and user guides for future reference.
• Stay updated on industry trends and emerging technologies to continuously improve skills and knowledge.

Java Software Engineer

SDET

• Collaborate with analysts and architects to perform a range of tests to maintain standards and regulations.
• Enhance automation and scripting efforts within the Scrum framework, strengthening Agile processes and supporting a more effective and dependable software development lifecycle (SDLC).
• Participate in Agile Scrum development methodology ceremonies (e.g., sprint planning, scrum, backlog refinement, defining tasks/tests, estimating LOE, testing, tracking work done, retrospective, demonstration, etc.)
• Develop, maintain, and perform sprint-level manual/automated testing activities (e.g., define scenarios, develop detailed scripts/procedures, develop Cucumber Gherkin feature files and scenarios, map user story acceptance criteria to script verification points) in Jira with Xray and Cucumber BDD plug-ins
• Develop and maintain automated scripts that are exercised during CI/CD builds and nightly regression test suite execution
• Develop and maintain automated UI and backend (e.g., SQL, logs) scripts in a Java language-based Selenium/Cucumber/Serenity framework stored in a GitLab repository
• Develop and maintain automated web service API validation scripts using Spring ToolSuite4, Rest Assured, Postman, Fiddler, and SoapUI
• Access impacts of candidate changes to the automated smoke and/or regression test suite(s) and plan accordingly
• Perform full-scope static and dynamic testing using functional and non-functional testing techniques.
• Perform script and/or code peer reviews to ensure compliance with program-level manual/automated testing standards, guidelines, and processes
• Document and track testing activity progress during a sprint, capturing execution artifacts to support that all backlog acceptance criteria have been successfully verified/validated.