C.A. Fortune

Manager

• Oversee day-to-day IT operations, ensuring availability, performance, and security of all systems, platforms, and end-user technology.
• Serve as the primary project manager for IT system enhancements, implementations, and upgrades across C.A. Fortune, from planning through execution and post-launch support.
• Lead and manage the C.A. Fortune IT team, including workload prioritization, coaching, performance management, and professional development.
• Own IT expense management and procurement, ensuring cost-effective use of technology resources and alignment with business priorities.
• Manage relationships with technology vendors, consultants, and service providers, including contract review, renewals, and performance oversight.
• Partner with business stakeholders to evaluate technology needs, recommend solutions, and ensure successful adoption of tools and platforms.
• Ensure appropriate IT policies, standards, documentation, and best practices are maintained and followed.
• Communicate with leadership and end users on system status, initiatives, risks, and improvements.
• Perform other duties as assigned to support evolving business and technology needs.

Technology Manager

Account Manager

• In this role, the Account Manager will drive sales success by developing and executing tailored regional or account-specific sales plans that exceed quotas and support our revenue goals.
• You'll actively engage with existing customers to understand their needs, offering tailored product solutions and comprehensive support.
• Building and maintaining strong, long-term relationships with both new and existing clients will be key, as will consistent, responsive communication.
• Collaborate with various internal departments to ensure exceptional client management and attend key industry events to stay ahead. A proactive, positive, and solution-oriented approach will be crucial to thriving in this dynamic position.

Sales

• Lead the C.A. Fortune sales team across micro and macro level processes
• Lead strategic planning discussions with C.A. Fortune clients in relation to their go to market plans in Associated Wholesale Grocers divisions
• Provide experience-based insights into the best possible approach to driving the overall strategy for both current and new accounts
• Oversee annual goals by client and develop quarterly goals and plans to achieve those objectives
• Develop relationships with not only the C.A. Fortune account management team, but also C.A. Sales leadership team, cross-pillar leadership, and key client leaders
• Provide key retailer updates for all C.A. Fortune clients
• Assist in driving warehouse strategies with the team to grow a strong base business with continued momentum for all clients

Director of Sales

• Drive sales success by developing and executing tailored regional or account-specific sales plans that exceed quotas
• Actively engage with existing customers to understand their needs
• Build and maintain strong, long-term relationships with both new and existing clients
• Collaborate with various internal departments to ensure exceptional client management
• Attend key industry events to stay ahead
• Approach all aspects of the role with a positive, solution-oriented mindset

Senior Account Manager

Customer Support

• The Sales Support Specialist - Sprouts Teams works with Account Managers, while executing business strategies.
• Maintain a great relationship with our Manufacturers, Sprouts team members, Account Managers, and co-workers.
• Managing contract entry, coordinating new item submissions, handling order and deduction issues, processing price changes, and assisting with trade planning systems.
• Supports and represents the Key Account Managers.
• Coordinates key business strategies for each of their Manufacturers.
• Provides excellent customer service: Returns e-mails promptly, escalates issues immediately to the correct person, communicates with the Key Account Manager on Manufacturer needs and coordination.
• Takes initiative to achieve results.
• Identifies when issues need to be escalated to the Key Account Manager.
• Assists Key Account Manager in preparing for sales meetings, customer appointments and manufacturer meetings.
• Verifies correct cost with manufacturer, submits all price change forms to Sprouts.

Sales Support Specialist

• Build relationships with account personnel including top management, internal sales / account management team, in-store team, accounting, marketing, operations, logistics, and trade management / support team
• Advise clients on retailer and distributor-specific goals, marketing strategy and retail execution
• Identifying new growth opportunities such as expanded product distribution or increased promotional activity
• Identifying new revenue opportunities via corporate bonus or pillar expansions
• Meet or exceed client KPI’s. This includes but is not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume, and promotional spend management. Establish regular communication with the clients and internal sales / account management teams that lead to strong working relationships. Takes a proactive approach to managing the client’s business that anticipates its needs and provides solutions.
• Coordinate efforts to develop and deliver sales presentations to clients and customers that highlight sales accomplishments and areas of opportunity. Incorporate the use of the syndicated data to outline business building ideas.

Senior Client Partnership Manager

• We are looking for an E-Commerce Client Partnership Manager who will manage a portfolio of C.A. Fortune clients on all day-to-day activities on Amazon.com, ensuring that they are set up for success and growth.
• This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members.
• They will have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
• Direct management of clients’ brands and portfolio with responsibility for Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention.
• Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling.
• Work with clients to identify, track, and report on KPIs.
• Help clients navigate relationships and meetings with Amazon Vendor Managers.
• Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support.
• Lead onboarding of new clients and new product launches in Vendor and Seller Central.
• Engage internal insights team to deliver client reporting and data needed to make key business decisions.
• Analyze client reporting and develop insights that lead to action to drive growth.
• Ongoing project management to drive client success by tracking progress and coordinating client updates to ensure critical timelines are met.
• Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments.
• Participation in key client strategy meetings.
• Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms.

Ecommerce Client Partnership Manager

• We are looking for an E-Commerce Client Partnership Manager who will manage a portfolio of C.A. Fortune clients on all day-to-day activities on Amazon.com, ensuring that they are set up for success and growth.
• This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members.
• They will have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
• Fully remote, but if local to Chicago, IL will observe a hybrid schedule (3 days in office).
• Travel required is less than 10% - i.e. industry trade shows, client national sales meetings, ECommerce Team meetings, and/or any other events.

• Manage completion and submission of distributor promotional forms
• Process product price and spec changes within distributor systems
• Maintain complex calendar of distributor processes and deadlines
• Assist CA Support department with distributor policies, purchase order revisions and trade deduction resolution
• Maintain constant communication with Client Representatives as needed to complete tasks and meet deadlines
• Master Distributor web portals analyzing inventory, item and sales data to grow Client profitability
• Assist on inter-departmental projects when needed to meet KPIs set for the agency by our clients

Support Specialist – Distributor Management

Performance Marketing

• The Senior Paid Media Manager is a strategic leader who helps SRW | CA client brands in the better-for-you CPG world drive engagement and sales through social, digital and retail media channels.
• The Senior Paid Media Manager finds great joy in the words, “optimization” and “insights.”
• Spotting trends and helping our clients and creative teams capitalize on them comes second nature.
• They know success is nothing if it’s not properly communicated with reporting.
• Above all - they can easily translate actual data into words and make our clients understand their paid media plans.

Senior Paid Media Manager

• The Account Manager - Ingles & Food City position is responsible for creating and executing regional or account specific sales plans that meet or exceed established sales quotas and supports company revenue and profit targets.
• You will play a critical role in building our team and building sales for these key customers.
• Create and execute a regional or account-specific sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets.
• Meet regularly with existing customers to understand their evolving business needs and position product solutions to address those needs, provide all maintenance, new item submissions, promotional support, etc.
• Build long-term, productive, and mutually beneficial relationships with existing and new customers & clients.
• Maintain consistent communication and timely follow-up with customers and clients and be available and responsive to their real-time needs.
• Work effectively/professionally with company’s internal departments (Client Development Team, Marketing, Insights, Client Services, Business Support Specialists & Accounts Receivable), assuring elite management of our clients and customers businesses.
• Attend all required national trade shows, market specific sales meetings, client specific sales meetings, or any other necessary functions (established by your supervisor)
• Guide Clients through the total distribution process; including pricing and promotional strategy, new item introductions, logistics and supply chain, deduction management.

• The Senior Paid Media Manager is a strategic leader who helps SRW | CA client brands in the better-for-you CPG world drive engagement and sales through social, digital and retail media channels.
• The Senior Paid Media Manager finds great joy in the words, “optimization” and “insights.” Spotting trends and helping our clients and creative teams capitalize on them comes second nature.
• They understand the work is better when bolstered by a strong strategy and creative team to propel campaigns to success.
• They know success is nothing if it’s not properly communicated with reporting. Above all - they can easily translate actual data into words and make our clients understand their paid media plans.

Procurement

• As a Category Manager at C.A., you will play an important role maintaining the go-to-market analytics designed to support, track, and grow core and new product initiatives for all retailers and channels.
• They will provide the analytics and insights needed to optimize pricing, promotion, distribution, and shelf placement as well as participate in business review analyses.
• The position will maintain value-added and actionable category management tools, incorporating customer learning and strategic brand insights that will guide sales and the client to achieve Key Performance objectives.
• This position will perform as if they are an internal consultant and trusted advisor to our sales organization as well as our top clients.
• Strategic Leadership: Define and implement an advanced business intelligence strategy aligned with the Insights Pillar vision, ensuring the function delivers actionable and measurable impact.
• Analytical Excellence: Drive proficiency in key analytical tools and methodologies, optimizing how the team leverages SPINS, Nielsen, IRI, Mintel, and other data sources to uncover business opportunities.
• Category & Business Insights: Develop and execute category management strategies aligned with client KPIs and best-in-class merchandising principles.
• Performance & Promotional Analytics: Conduct post-promotional analyses to optimize future planning, ensuring programs deliver ROI and align with best practices.
• Cross-Functional Collaboration: Serve as a key insights partner to internal teams, fostering alignment across category management, sales, and marketing.
• Process Optimization: Continuously refine methodologies for reporting, distribution void identification, and opportunity gap quantification to drive efficiency and effectiveness.

Category Manager

• As a Category Manager at C.A., you will play an important role maintaining the go-to-market analytics designed to support, track, and grow core and new product initiatives for all retailers and channels.
• They will provide the analytics and insights needed to optimize pricing, promotion, distribution, and shelf placement as well as participate in business review analyses.
• Fully Remote but if local to Chicago, IL will observe a hybrid schedule 3 days a week in office.
• Travel Requirements: 10-20% to present to clients.
• Define and implement an advanced business intelligence strategy aligned with the Insights Pillar vision.
• Drive proficiency in key analytical tools and methodologies, optimizing how the team leverages SPINS, Nielsen, IRI, Mintel, and other data sources to uncover business opportunities.
• Develop and execute category management strategies aligned with client KPIs and best-in-class merchandising principles.
• Create fact-based category reviews, business reviews, and selling stories that integrate shopper, distributor, syndicated, and consumer insights to drive informed decision-making.
• Conduct post-promotional analyses to optimize future planning, ensuring programs deliver ROI and align with best practices.
• Serve as a key insights partner to internal teams, fostering alignment across category management, sales, and marketing.