Byline Bank

Operations Business Control Manager

Byline Bank

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $104,000 - $129,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead the planning, execution, and documentation of Risk and Control Self-Assessments (RCSAs) for the business units
  • Lead the intake, documentation, and reporting of operational risk events across financial operations
  • Conduct root cause analyses and oversee resolution efforts in partnership with process owners to mitigate risk exposure
  • Manage remediation plans and ensure timely execution and closure of corrective actions in alignment with regulatory expectations
  • Provide strategic guidance to operational teams on procedural compliance, internal controls, and risk mitigation best practices
  • Partner with business unit leaders to review and align operational policies and procedures with enterprise risk management frameworks, regulatory requirements, and internal governance standards
  • Maintain and continuously update process maps and control inventories for assigned business units, ensuring alignment with enterprise risk management frameworks and regulatory standards
  • Oversee control testing and effectiveness assessments, incorporating findings into risk mitigation strategies and audit readiness
  • Support risk evaluation and mitigation for new or updated products, processes, and regulations to ensure alignment with enterprise standards and regulatory requirements
  • Analyze operational errors at their source and lead cross-functional resolution efforts with all relevant stakeholders
  • Coordinate timely and accurate responses to audit, compliance, and risk assessment requests
  • Interpret findings and provide guidance on required action plans
  • Lead operations-related data collection for audits and compliance reviews, ensuring alignment with internal and external requirements
  • Collaborate with Operations to compile responses and implement corrective actions within established timelines
  • Organize and participate in exit meetings with auditors and examiners to support transparent communication and resolution planning
  • Monitor industry trends, regulatory developments, and emerging risks
  • Provide timely updates and recommendations to leadership
  • Conduct risk management training for business units to strengthen risk culture
  • Collaborate with leaders across Deposit Operations, Loan Operations, Retail Banking, Cash Management, and Core Business Systems to develop, update, and implement departmental procedures and operational workflows
  • Ensure all documentation and practices comply with regulatory requirements, internal policies, and enterprise risk management standards
  • Oversee Operations-related policies and collaborate with Operations Management to prepare and present annual policy updates to the Board of Directors
  • All other duties as assigned

Requirements

  • Bachelor’s degree in Business Administration, Accounting, Finance, or related experience equivalent
  • 5+ years of experience in risk management, business controls, compliance, internal audit or financial services
  • Strong knowledge of bank policy and Federal and State compliance regulations
  • Strong verbal and written communication skills, strong conflict resolution abilities, and the capacity to influence and train stakeholders at all levels
  • Exceptional analytical, logical reasoning, and problem-solving skills
  • Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
  • Have strong change management, organizational and planning capabilities
  • Proficiency in Microsoft Office applications, Teams, SharePoint, Visio and GRC (Governance, Risk, and Compliance) systems
Benefits
  • medical coverage
  • dental
  • vision
  • disability
  • 401k
  • paid time off
  • discretionary bonuses
  • other benefit programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
risk managementbusiness controlscomplianceinternal auditfinancial servicesroot cause analysiscontrol testingrisk mitigationdata collectionregulatory compliance
Soft skills
verbal communicationwritten communicationconflict resolutionanalytical skillsproblem-solvingdetail-orientedorganizational skillsplanning capabilitiesinfluencing skillstraining skills
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