Lead the planning, execution, and documentation of Risk and Control Self-Assessments (RCSAs) for the business units
Lead the intake, documentation, and reporting of operational risk events across financial operations
Conduct root cause analyses and oversee resolution efforts in partnership with process owners to mitigate risk exposure
Manage remediation plans and ensure timely execution and closure of corrective actions in alignment with regulatory expectations
Provide strategic guidance to operational teams on procedural compliance, internal controls, and risk mitigation best practices
Partner with business unit leaders to review and align operational policies and procedures with enterprise risk management frameworks, regulatory requirements, and internal governance standards
Maintain and continuously update process maps and control inventories for assigned business units, ensuring alignment with enterprise risk management frameworks and regulatory standards
Oversee control testing and effectiveness assessments, incorporating findings into risk mitigation strategies and audit readiness
Support risk evaluation and mitigation for new or updated products, processes, and regulations to ensure alignment with enterprise standards and regulatory requirements
Analyze operational errors at their source and lead cross-functional resolution efforts with all relevant stakeholders
Coordinate timely and accurate responses to audit, compliance, and risk assessment requests
Interpret findings and provide guidance on required action plans
Lead operations-related data collection for audits and compliance reviews, ensuring alignment with internal and external requirements
Collaborate with Operations to compile responses and implement corrective actions within established timelines
Organize and participate in exit meetings with auditors and examiners to support transparent communication and resolution planning
Monitor industry trends, regulatory developments, and emerging risks
Provide timely updates and recommendations to leadership
Conduct risk management training for business units to strengthen risk culture
Collaborate with leaders across Deposit Operations, Loan Operations, Retail Banking, Cash Management, and Core Business Systems to develop, update, and implement departmental procedures and operational workflows
Ensure all documentation and practices comply with regulatory requirements, internal policies, and enterprise risk management standards
Oversee Operations-related policies and collaborate with Operations Management to prepare and present annual policy updates to the Board of Directors
All other duties as assigned
Requirements
Bachelor’s degree in Business Administration, Accounting, Finance, or related experience equivalent
5+ years of experience in risk management, business controls, compliance, internal audit or financial services
Strong knowledge of bank policy and Federal and State compliance regulations
Strong verbal and written communication skills, strong conflict resolution abilities, and the capacity to influence and train stakeholders at all levels
Exceptional analytical, logical reasoning, and problem-solving skills
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Have strong change management, organizational and planning capabilities
Proficiency in Microsoft Office applications, Teams, SharePoint, Visio and GRC (Governance, Risk, and Compliance) systems
Benefits
medical coverage
dental
vision
disability
401k
paid time off
discretionary bonuses
other benefit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.