Operations

• Oversee all X-ray and MRI operations to ensure safe, efficient, and patient-centered workflows.
• Develop and monitor performance metrics (e.g., throughput, uptime, QA compliance, patient satisfaction).
• Coordinate imaging scheduling, coverage, and equipment utilization to optimize patient access and turnaround times.
• Serve as a liaison between radiology staff, providers, and administrative leadership.
• Ensure all Radiology visits across the enterprise are properly checked in, billed, documented, and routed to proper end users (outsourced radiologist, in house clinical team, etc)
• Ensure all imaging equipment is functioning properly, regularly serviced, and compliant with QA standards.
• Coordinate and document routine equipment calibration and preventive maintenance in compliance with manufacturer and accreditation guidelines.
• Ensure seamless integration between imaging systems, PACS, and the electronic medical record (Epic).
• Manage relationships with imaging equipment vendors, service providers, and maintenance contractors.
• Oversee procurement, installation, and service agreements for imaging technology and supplies.
• Evaluate vendor performance and cost-effectiveness to ensure optimal value and reliability.
• Maintain compliance with all state, federal, and accreditation standards (including IDPH, ACR, and IAC requirements).
• Oversee documentation and preparedness for regulatory inspections and audits.
• Ensure radiation safety protocols and staff training requirements are met and current.
• Supervise and support radiology technologists and assigned clinical support staff.
• Provide onboarding, continuing education, and performance coaching for team members.
• Foster a positive, mission-driven work environment that aligns with Genesis values.
• Perform imaging duties (X-ray, MRI) during scheduled and ad hoc coverage as needed.
• Collaborate with clinical and administrative leadership to enhance operational integration between imaging and clinical services.
• Participate in cross-departmental initiatives aimed at improving patient flow and overall clinical efficiency.

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