BVNK

General

• Own delivery of the region’s commercial plan to deliver against all agreed commercial targets.
• Prepare and present clear performance updates, regional plans and recommendations to the Head of Relationship Management and other senior stakeholders, demonstrating strong judgement, data-led decision making and ownership of outcomes.
• Use regional performance data, pipeline insight, CRM activity and local market knowledge to drive timely actions to maximise regional performance.
• Provide hands-on leadership, coaching and support to colleagues across the region, including regular one-to-ones, pipeline reviews, performance interventions, development planning and sharing of best practice.
• Lead the development and execution of the region’s local business development strategy, ensuring Relationship Managers and Hunters build strong local networks with established SMEs, accountants, solicitors, business groups and other trusted professional advisers in the non-paid channel.
• Drive Allica’s ambition to be Most Recommended Bank for ESMEs’s in the region, supporting customer, prospect and adviser relationships where appropriate and ensuring the Bank is known locally for speed, expertise, professionalism and outstanding service.
• Be accountable for risk performance within the region, ensuring all required risk and control activities are completed to the required standard and in line with Allica’s risk appetite and policies.
• Support the continued development of the D2C operating model, actively seeking opportunities to grow and recommend scalable ways of working as the channel grows.
• It is expected that you will lead, nurture and coach your team, role modelling Allica’s culture and values at all times, and ensuring these are consistently reflected in the way your team operates.
• Work closely with internal teams and stakeholders to ensure a seamless customer and colleague experience and to maximise opportunities across the Bank.

Regional Lead – Direct Relationship Management

• Lead, develop and performance manage a high-performing regional team of Relationship Managers, creating a strong and meaningful operating rhythm, clear objectives and a culture of accountability, pace and continuous improvement.
• Own delivery of the region’s commercial plan to deliver against all agreed commercial targets.
• Prepare and present clear performance updates, regional plans and recommendations to the Head of Relationship Management and other senior stakeholders, demonstrating strong judgement, data-led decision making and ownership of outcomes.
• Use regional performance data, pipeline insight, CRM activity and local market knowledge to drive timely actions to maximise regional performance.
• Provide hands-on leadership, coaching and support to colleagues across the region, including regular one-to-ones, pipeline reviews, performance interventions, development planning and sharing of best practice.
• Lead the development and execution of the region’s local business development strategy, ensuring Relationship Managers and Hunters build strong local networks with established SMEs, accountants, solicitors, business groups and other trusted professional advisers in the non-paid channel.
• Drive Allica’s ambition to be Most Recommended Bank for ESMEs’s in the region, supporting customer, prospect and adviser relationships where appropriate and ensuring the Bank is known locally for speed, expertise, professionalism and outstanding service.
• Be accountable for risk performance within the region, ensuring all required risk and control activities are completed to the required standard and in line with Allica’s risk appetite and policies.
• Support the continued development of the D2C operating model, actively seeking opportunities to grow and recommend scalable ways of working as the channel grows.
• It is expected that you will lead, nurture and coach your team, role modelling Allica’s culture and values at all times, and ensuring these are consistently reflected in the way your team operates.
• Work closely with internal teams and stakeholders to ensure a seamless customer and colleague experience and to maximise opportunities across the Bank.

Broker

• To support the delivery of the Bank’s Introducer strategy by providing a high‑quality, professional relationship management service to commercial finance brokers, prospective customers and existing customers.
• The role is responsible for the origination and delivery of commercial mortgage lending, ensuring consistently high service standards, building strong broker relationships, and the maximisation of value through disciplined execution, collaboration and customer‑focused outcomes.
• Building and relationship managing a portfolio/panel of commercial finance Introducers in the West Midlands region, with responsibility for day-to-day management of the relationships.
• Reviewing, encouraging, managing, and progressing applications from Introducers from initial enquiry through to completion.
• Owning the customer service to always ensure excellent service for Introducers, prospective customers, and existing customers.
• Work closely and collaboratively with all areas of the Bank to ensure a seamless and professional service is always provided.
• Promoting the Bank's culture and values.
• Supporting lending applications in line with Allica’s Credit Policy and Credit Appetite.
• Compliance with all mandatory policies.
• Being a positive contributor to Allica’s culture, and always promoting our values of In It Together, Lead by Example, Need for Speed, Straight Bat, Own It.
• Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls.
• Establishing and actively managing objectives and a personal development plan.
• Deliver territory Business Plan and targeted lending volumes.

Broker BDM – Commercial Mortgages

Analyst

• Undertakes all CDD activity to support the onboarding and ongoing review and validation of both Retail and SME customers to the Bank.
• Undertaking EDD (Enhanced Due Diligence) where higher risk ratings are present to ensure the bank is protected from fin crime risk.
• Responsible for ensuring and operationalising all required AML activity in conjunction with the 2nd Line Risk and Compliance teams and the MLRO with a particular focus on the management of risk and meeting regulatory requirements, whilst acting at all times in the best interest of customers, employees and other key stakeholders.
• Responsible for the day-to-day 1st Line CDD activity validating the quality of decisioning supported by external agencies and undertaking full reviews and making decisions and recommendation on more complex CDD activity which falls outside of system parameters.
• Will work closely with colleagues across the operations function (including across sites) and other Bank functions to ensure end-to-end coverage of onboarding, account review and payment processes and with a strong working and collaborative working relationship required with the 2nd Line Risk & Compliance colleagues and the MLRO.
• Implement and observe a first-class leading CDD record and review framework, with records accurately maintained and properly catalogued in accordance with the framework and its procedures and requirements.
• Implement and observe an AML record and review framework, with records accurately maintained, properly catalogued in accordance with the framework and its procedures and requirements.
• Ongoing review of all CDD processes and procedures to assure that key failure points are identified and appropriately flagged.
• Develop and implement a CDD reporting dashboard in line with business operational and reporting needs.
• Ensure controls and checks are in place and are being actively managed to ensure all activities including the management of exceptions and reconciliations are completed accurately, effectively and in a timely manner, escalating issues and problems to the HOO.
• CDD & AML subject matter SME, working closely with all projects delivering change into the Bank to identify to ensure relevant CDD & AML responsibilities are appropriately considered.

CDD Analyst

Full-stack Engineer

• The Product Engineer will be a founding member of our AI capability within the Growth Squad, responsible for applying advanced large language models (LLMs) to solve complex customer and operational challenges.
• This role will create significant value for Allica by building agentic AI systems that either eliminate manual effort or transform the customer experience — through intelligent automation, smarter interfaces, and proactive service.
• Working closely with growth, data, product, and operations teams, this role will scope, design, and deploy real-world AI use cases across marketing, onboarding, and customer lifecycle journeys (including initiatives in advertising platforms and our CRM, HubSpot).
• You will bring deep expertise in LLMs, prompt engineering, agent frameworks, and systems thinking to build scalable, explainable, and impactful solutions.
• This is a high-impact technical role with clear business outcomes. You’ll own the end-to-end delivery of AI solutions — from idea to production deployment and monitoring — and play a pivotal role in shaping how we scale Allica using AI. You will continuously fine-tune and optimize models for performance, manage their versioning, and establish robust evaluation and monitoring processes to ensure each solution remains reliable, efficient, and safe in production.

Product Engineer

Account Manager

• Manage a regional portfolio of accounting firms – covering cold outbound, warm inbound, and active referrers – moving each firm through the pipeline to become a repeat new client introducer.
• Build trust and credibility through a consultative approach, positioning Allica as the most recommended bank by accountants.
• Grow Allica’s presence across each firm, including multiple stakeholders, colleagues and offices, through regular regional travel and in-person meetings.
• Introduce the Business Rewards Account and other banking products to firms and their clients, owning the end-to-end onboarding, funding and account usage journey.
• Qualify and introduce clients with lending needs (e.g. commercial mortgages) to the appropriate Relationship Manager.
• Act as the firm’s dedicated point of contact at Allica.
• Deliver and continuously improve our Accountants Playbook, ensuring firms are positively onboarded and become active, repeat referrers.
• Run regional activities - lunch and learns, roundtables and various other events.
• Equip firms with an effective Partnerships Pack, marketing materials and joint initiatives to support client identification and introduction.
• Maintain accurate portfolio records in the CRM, tracking and reporting on progress to support quality and informed decision-making.
• Collaborate closely across Allica to ensure a seamless, professional experience for partners and customers.

Partnerships Manager – North East

Risk

• Partner with the Technology business area to embed the Risk Management Framework, including policies and procedures
• Provide expert input into the design and operation of the technology control framework, including data management, working with stakeholders across Technology to ensure that controls are documented and embedded
• Provide expert input into the vendor management framework, supporting the Vendor Management Team to develop and embed controls to ensure effective management of vendors in line with regulatory requirements
• Testing of existing and new key controls in line with agreed schedule, informing the non-financial risk profile and required management actions
• Support the operational resilience programme, with a focus on technology resilience, feeding into scenario planning and testing
• Support the coordination and facilitation of the bank’s Risk and Control Self-Assessment (RCSA) and administration of the bank’s annual RCSA refresh
• Support the capital calculation for Operational Risk as part of the ICAAP, including scenario analysis
• Hands on support in the update of risk information on the bank’s Risk systems, including ensuring risk events and issues are appropriately raised and managed
• Assembling informed quantitative and qualitative input into First Line Risk Reporting at relevant committees and conducting deep dive reviews into areas of thematic risk

Technology Risk & Controls Manager

Associate

• Responsible for coordinating and overseeing the onboarding of new clients and introducers
• Working with the RM & BDM team to oversee and manage the onboarding of new clients
• Contribute to the development of the GF procedures and policies
• Assist with the diarising facility milestones
• Assist with the preparation of client drawdown requests
• Assist in the production of monthly portfolio reports
• Responsible for ensuring that any new or increased GF client or debtor risks are escalated
• Ongoing engagement with other relevant functional areas of the bank

Senior ABL Transaction Associate

• Successfully remote relationship managing a portfolio of established SME businesses, Helping them to make the most of the ever growing Allica product offering including current accounts, deposit products and lending solutions.
• Working with your clients to understand how we can develop our offering to better support them, and in turn engaging with internal teams to help bring this to life. Allica is a place to make change, so we are keen to speak to people who embrace this opportunity.
• Communicating and tracking key objectives within your portfolio to ensure high levels of service and customer outcomes.
• Actively managing your own objectives and personal development plan,
• You will be able to evidence the ability to work independently when supporting established SMEs with their requirements.
• Working closely and collaboratively with varying teams across Allica Bank to ensure a seamless and professional service is always provided.
• Being a positive contributor to Allica Banks culture, and always demonstrating our values of Straightforward, Integrity, Collaborative and Delivery.
• Complying with all mandatory policies, and adhering to operational procedures.

Portfolio Relationship Manager

• Deliver operational risk assurance reviews from planning through to final reporting, ensuring work is risk-based, proportionate and supported by clear evidence.
• Define review scope, objectives, testing approaches and evidence requirements in consultation with the Head of Operational Risk.
• Perform control testing and assurance activity to assess the design and operating effectiveness of operational risk primary controls.
• Provide ongoing assurance over RiskSmart items, including alignment with standards, validation of action closure, review of supporting evidence and assessment of whether remediation addresses root causes.
• Engage with first line stakeholders to obtain evidence, discuss observations and test the sustainability of completed actions.
• Draft clear assurance findings, ratings, conclusions and agreed management actions, ensuring issues are specific, evidence-led and commercially practical.
• Monitor and report progress against assurance review actions and RiskSmart items, escalating delays, weak evidence or ineffective remediation where appropriate.
• Support thematic analysis of assurance outcomes to identify recurring control weaknesses, emerging operational risk themes and areas requiring further review.
• Plan and deliver assigned operational risk assurance reviews to agreed scope, quality standards and timelines.
• Maintain complete and accurate assurance working papers, including review plans, testing records, evidence logs, stakeholder discussions and conclusions.
• Assess whether controls are suitably designed, operating effectively and aligned to the operational risk profile being reviewed.

Regional Lead – Direct Relationship Management

Regional Lead – Direct Relationship Management

Broker BDM – Commercial Mortgages

CDD Analyst

Product Engineer

Partnerships Manager – North East

Technology Risk & Controls Manager

Senior ABL Transaction Associate

Portfolio Relationship Manager

Operational Risk Assurance Analyst