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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Customer Due Diligence (CDD) and Anti-Money Laundering (AML) processes, ensuring compliance with FCA, PRA regulations, and JMLSG guidelines while effectively managing risk and enhancing customer experience.
Highest-signal resume keywords
CDD Subject Matter ExpertAML Subject Matter ExpertFCA Regulations KnowledgeEDD Case ManagementRisk Mitigation Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Due DiligenceEnhanced Due DiligenceAML ComplianceBeneficial Ownership VerificationPEP ChecksSanction ChecksAdverse Media ChecksRegulatory ComplianceRecord MaintenanceReporting Dashboard Development
Soft Skills
CollaborationCommunicationProblem-SolvingClient LiaisonStakeholder Management
Industry Keywords
Financial Crime Risk2nd Line RiskCompliance TeamsOperational FrameworkMulti-Jurisdictional EntitiesSPVsCharitiesTrustsCorporatesCustomer Experience Improvement
About the role
Key responsibilities & impact- Undertakes all CDD activity to support the onboarding and ongoing review and validation of both Retail and SME customers to the Bank.
- Undertaking EDD (Enhanced Due Diligence) where higher risk ratings are present to ensure the bank is protected from fin crime risk.
- Responsible for ensuring and operationalising all required AML activity in conjunction with the 2nd Line Risk and Compliance teams and the MLRO with a particular focus on the management of risk and meeting regulatory requirements, whilst acting at all times in the best interest of customers, employees and other key stakeholders.
- Responsible for the day-to-day 1st Line CDD activity validating the quality of decisioning supported by external agencies and undertaking full reviews and making decisions and recommendation on more complex CDD activity which falls outside of system parameters.
- Will work closely with colleagues across the operations function (including across sites) and other Bank functions to ensure end-to-end coverage of onboarding, account review and payment processes and with a strong working and collaborative working relationship required with the 2nd Line Risk & Compliance colleagues and the MLRO.
- Implement and observe a first-class leading CDD record and review framework, with records accurately maintained and properly catalogued in accordance with the framework and its procedures and requirements.
- Implement and observe an AML record and review framework, with records accurately maintained, properly catalogued in accordance with the framework and its procedures and requirements.
- Ongoing review of all CDD processes and procedures to assure that key failure points are identified and appropriately flagged.
- Develop and implement a CDD reporting dashboard in line with business operational and reporting needs.
- Ensure controls and checks are in place and are being actively managed to ensure all activities including the management of exceptions and reconciliations are completed accurately, effectively and in a timely manner, escalating issues and problems to the HOO.
- CDD & AML subject matter SME, working closely with all projects delivering change into the Bank to identify to ensure relevant CDD & AML responsibilities are appropriately considered.
Requirements
What you’ll need- CDD and AML subject matter expert and practitioner
- Excellent working knowledge of FCA, PRA regulations and JMLSG guidelines.
- Able to facilitate, manage and approve CDD and EDD cases within delegated authority, escalating to the MLRO and with records
- Able to review CDD records for accuracy, completeness and compliance with AML regulatory compliance including maintaining and updating existing clients
- Experience of dealing with a variety of entity types including complex SPVs, charities, trusts and corporates, including SME customers with complex business structures across multi-jurisdictions.
- Able to establish final beneficiary ownership within entities, conducting checks such as PEP, sanction and adverse media and maintaining PEP registers
- Liaising with internal departments and acting as point of contact for clients to resolve any queries, with experience of working with outsourced and multi-site operations.
- Proven experience building and implementing strategies to identify and mitigate CDD and AML risks
- Experience of building, implementing and improving the customer experience attaching to the CDD and AML processes.
Benefits
Comp & perks- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
