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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and deploying AI solutions using Large Language Models (LLMs), with a strong focus on prompt engineering, model optimization, and integration into real-world systems. Proficient in full-stack development and capable of delivering impactful AI-driven customer experiences.
Highest-signal resume keywords
Large Language Models (LLMs)Prompt EngineeringPython ProgrammingModel Deployment and MonitoringAI Integration into CRM Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringLLM FrameworksModel VersioningFine-Tuning LLMsBuilding APIsVector DatabasesOrchestrationEvaluation PipelinesEmbedding CreationCloud-Native Tools
Tools & Technologies
OpenAIClaudeMLflowFastAPIKubernetesHubSpotLangChainSemantic Kernel
Industry Keywords
AI SolutionsCustomer ExperienceMarketing AutomationOperational ChallengesGrowth Squad
Tech Stack
Tools & technologiesCloudKotlinKubernetesPython
About the role
Key responsibilities & impact- The Product Engineer will be a founding member of our AI capability within the Growth Squad, responsible for applying advanced large language models (LLMs) to solve complex customer and operational challenges.
- This role will create significant value for Allica by building agentic AI systems that either eliminate manual effort or transform the customer experience — through intelligent automation, smarter interfaces, and proactive service.
- Working closely with growth, data, product, and operations teams, this role will scope, design, and deploy real-world AI use cases across marketing, onboarding, and customer lifecycle journeys (including initiatives in advertising platforms and our CRM, HubSpot).
- You will bring deep expertise in LLMs, prompt engineering, agent frameworks, and systems thinking to build scalable, explainable, and impactful solutions.
- This is a high-impact technical role with clear business outcomes. You’ll own the end-to-end delivery of AI solutions — from idea to production deployment and monitoring — and play a pivotal role in shaping how we scale Allica using AI. You will continuously fine-tune and optimize models for performance, manage their versioning, and establish robust evaluation and monitoring processes to ensure each solution remains reliable, efficient, and safe in production.
Requirements
What you’ll need- 3+ years’ professional software engineering experience in one or more programming languages (preferably Python and Kotlin).
- Proven experience building and deploying LLM-powered tools or agents (e.g., using OpenAI, Claude, or open-source models).
- Hands-on expertise in Python, LLM frameworks (LangChain, Semantic Kernel, etc.), prompt engineering, and orchestration.
- Knowledge of model deployment, versioning, and monitoring in production (e.g., using MLflow, FastAPI, Kubernetes, or similar cloud-native tools)
- Experience integrating AI solutions into real-world systems (e.g., CRM platforms like HubSpot, advertising platforms, ticketing systems, or internal tools).
- Experience fine-tuning and optimizing LLMs, including building efficient embeddings or vector memory stores, while managing latency and cost constraints
- Understanding of privacy, bias, and safety considerations when applying LLMs in production.
- Strong understanding of vector databases, RAG (retrieval augmented generation), and agent workflows.
- Understanding of privacy, bias, and safety considerations when applying LLMs in production.
- Experience evaluating AI models for quality and fairness, including comparing vendor models vs. open-source alternatives and building custom evaluation pipelines to validate model performance.
- Comfortable with full-stack development (e.g., building web interfaces or APIs) to integrate AI solutions end-to-end.
- Exposure to business domains like growth, marketing automation, or customer service is a plus.
Benefits
Comp & perks- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
