Bush and Bush Law Group

IT Support

• Develop and execute a comprehensive IT strategy aligned with business goals and growth plans.
• Lead and mentor IT staff, defining key performance indicators (KPIs) for service delivery, incident resolution, project completion, and uptime targets.
• Conduct regular performance reviews, coaching sessions, and skills development planning.
• Partner with business leaders and department heads to understand operational requirements, set priorities, and communicate IT initiatives clearly across the organization.
• Develop and manage annual IT budgets, forecasts, and vendor contracts.
• Oversee the design, deployment, and maintenance of core infrastructure (servers, networks, endpoints, cloud environments).
• Ensure system reliability, performance optimization, and adherence to SLAs for uptime and response time.
• Manage both on-prem and cloud-based services (Azure, AWS, M365, Google Workspace).
• Maintain comprehensive documentation for configurations, SOPs, and network topology.
• Establish and enforce lifecycle management for hardware, software, and licenses.
• Implement and enforce cybersecurity policies, controls, and incident response procedures.
• Administer identity, access, and endpoint security systems (e.g., Azure AD, Intune, Defender, MFA).
• Lead periodic security audits, risk assessments, and compliance reviews (HIPAA, SOC 2, ISO 27001, etc.).
• Develop user awareness and training programs to reduce security risk.
• Oversee the planning, execution, and delivery of IT projects — including infrastructure upgrades, cloud migrations, application rollouts, and process automation.
• Create and maintain project roadmaps, Gantt charts, and milestone reports to track deliverables and dependencies.
• Apply project management methodologies (Agile, Waterfall, or hybrid) to ensure on-time and within-budget completion.
• Define project success metrics and report regularly to leadership on progress, risks, and ROI.
• Coordinate with cross-functional stakeholders (operations, HR, finance, legal, etc.) to ensure technology initiatives meet business needs and adoption targets.
• Oversee helpdesk and IT operations, ensuring response and resolution times meet or exceed KPIs.
• Use dashboards and analytics to monitor ticket volume, uptime, service quality, and user satisfaction.
• Conduct quarterly reviews of team performance metrics, identifying improvement opportunities.
• Drive automation, standardization, and efficiency across recurring support tasks.
• Establish escalation paths and communication protocols for major incidents and outages.
• Manage vendor and MSP relationships, ensuring contracts deliver expected performance and value.
• Act as the primary IT liaison between internal teams, external partners, and executive stakeholders.
• Communicate project status, risks, and dependencies clearly through regular updates and executive summaries.
• Evaluate new technology vendors and platforms through RFPs, demos, and proof-of-concept evaluations.
• Partner with finance and procurement teams to streamline renewals, licensing, and technology spend.

IT Manager

Chief Technology Officer

• Implement and maintain efficient, modern, and reliable phone/telephony systems across our office locations.
• Lead the IT and cybersecurity strategy: safeguard data, protect systems, enforce compliance and best practices.
• Oversee customization, enhancement and optimization of our case-management system (Smart Advocate) to support legal, operations and administrative teams.
• Manage the firm's overall technological infrastructure: servers, network, cloud/hosting, endpoint devices, integration between systems, communications, and user support.
• Collaborate with partners, practice managers and staff to understand operational needs and deliver technology solutions that add value, reduce risk, and drive productivity.
• Stay current with legal-tech trends, emerging technologies, and regulatory/compliance developments to maintain a competitive edge.

CTO – Chief Technology Officer

Paralegal

• - **Supervision & Training:** Lead, mentor, and develop our foreign paralegal staff, ensuring consistency, quality, and efficiency in their work.
• - **Discovery Craftsmanship:** Independently propound and respond to discovery requests from scratch, without reliance on pre-made templates. Develop tailored discovery strategies based on a deep understanding of case specifics and legal requirements.
• - **Jury Charge Development:** Prepare precise jury charges that identify critical elements needed for successful case outcomes. Utilize these charges to draft petitions, complaints, and targeted discovery aimed at gathering key evidence to satisfy the elements of the jury charge.
• - **Legal Drafting:** Draft comprehensive petitions, pleadings, and complaints for cases in both state and federal court jurisdictions, while meticulously addressing all relevant legal elements and strategic objectives.
• - **Evidence Analysis:** Meticulously review and analyze discovery records and gathered evidence, drafting motions to compel as necessary, and ensuring the complete and accurate presentation of case information.
• - **Deadline Management:** Proactively monitor and adhere to all court deadlines and statutes, guaranteeing the timely and error-free submission of all legal documents.
• - **Trial Preparation:** Assemble flawless and comprehensive trial binders, preparing all necessary materials to support attorneys in court proceedings.
• - **Motion Drafting:** Draft legal motions as needed, applying in-depth analysis and clear articulation of legal arguments.

Litigation Paralegal

• Assist attorneys in employment law matters, including workplace disputes, wrongful termination, discrimination, retaliation, wage & hour violations, and compliance matters.
• Support personal injury cases, including motor vehicle accidents, premises liability, workplace injuries, and wrongful death claims.
• Conduct legal research on employment and personal injury laws, statutes, and case precedents.
• Draft and prepare legal documents such as demand letters, pleadings, discovery responses, employment contracts, and settlement agreements.
• Organize and manage case files, deadlines, and attorney calendars to ensure timely filings and compliance.
• Assist with discovery processes, including document review, deposition summaries, and evidence gathering for both employment and personal injury cases.
• Coordinate witness interviews, expert consultations, depositions, and trial preparation.
• Communicate with clients, medical providers, experts, and opposing counsel to facilitate case progression.
• Assist in litigation support, including e-filing in state and federal courts.
• Review and summarize medical records, employment documents, and other relevant evidence.

Bilingual Labor & Employment Law Paralegal

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Conversational AI Engineer

Customer Support

• Serve as the first point of contact for clients, managing incoming calls, emails, and messages
• Collect and document essential information from clients regarding their cases
• Provide case updates and guide clients through the legal process
• Address and resolve client issues or concerns; escalate complex situations to appropriate team members
• Support administrative tasks including data entry, managing schedules, and organizing client files

Customer Service Representative

Attorney

• Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group!
• Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients
• First point of contact for potential clients; provide excellent customer service and evaluate potential cases
• Handle inbound calls, gather information about auto accidents, explain legal processes, maintain confidential client records, provide administrative support
• Compensation includes commissions ranging from $4 to $6 per hour in addition to the base pay
• Schedule: 7:00AM to 4:00PM OR 10:30AM to 7:30PM Central Time.

Legal Intake Specialist

• About Bush & Bush Law Group: We are a client-focused law firm known for our dedication, results, and integrity. Our team thrives in a fast-paced, collaborative environment where every voice is valued. We represent clients in a wide range of labor and employment matters and are committed to delivering practical, strategic, and cost-effective legal solutions.
• Position Overview: We are seeking an experienced Labor & Employment Law Attorney to join our growing litigation team. The ideal candidate will have strong experience handling employment matters—particularly those involving sexual harassment, workplace assault, discrimination, retaliation, and wage and hour violations. This role offers an exciting opportunity to make a meaningful impact in the lives of our clients while growing your career with a collaborative and highly skilled legal team.
• Annual Salary: Between $150,000 and $170,000, in addition to a bonus structure.

Labor & Employment Law Attorney

• Join Our Team at Bush & Bush Law Group!\n• At Bush & Bush Law Group, we are dedicated to providing exceptional legal representation in personal injury and employment law cases. We strive to deliver the highest level of service to our clients while maintaining a supportive and collaborative work environment. Our firm is seeking an experienced Litigation Attorney to join our team and actively participate in all phases of litigation.\n• Position Overview: As a Litigation Attorney, you will be responsible for managing a diverse caseload, guiding our clients through complex legal matters, and representing them vigorously in court. The ideal candidate will have a strong background in litigation, excellent advocacy skills, and a passion for achieving justice for clients.\n\n• Salary: $120,000 - $170,000 annually, along with an attractive bonus structure.