BUNN

Financial Planning and Analysis

• Manage the preparation and consolidation of the annual budget and associated analyses for budgeting and forecasting
• Prepare various reporting packages including the development of Monthly Executive Summaries, Board of Directors’ materials, and other analyses as required
• Understands business processes, systems, and quality checks across the organization to identify weaknesses/gaps, opportunities, and recommend and/or implement solutions
• Collaborates with internal departments: Accounting, Finance, Sales, Operations, and IT to develop add-value analysis and reports
• Creates reporting processes that are repeatable and scalable
• Provides monthly reporting KPIs for the Sales and Operations leadership team
• Provides analysis for visibility to performance vs budget
• Partners with IT to improve data quality, integrity, and accessibility
• Participates in continuous learning to keep current on company procedures, protocols, and technology

FP&A Manager

Client Services Representative

• Provide best-in-class customer experiences for WASH’s business to business clientele
• Interpret and resolve client requests within established SLAs
• Take ownership during client interactions and achieve first-contact resolution outcomes
• Prepare correspondences for internal and external clients
• Calculate and explain client disbursements
• Generate client revenue and portfolio reports
• Interpret and explain contract terms
• Diffuse difficult client interactions and handle escalations
• Liaise with key departments to address a variety of client inquiries
• Achieve and maintain quality assurance standards
• Participate in special projects, as requested

FP&A Manager

Client Support Associate – Temporary