Bullfinch

Bookkeeper

• Support monthly payroll processing, performing detailed checks and preparing data for sign-off
• Act as a control point for payroll compliance, reconciliations, and query resolution
• Administer employee benefits and act as a first point of contact for queries
• Liaise with third-party benefit providers to resolve issues and improve employee experience
• Calculate, reconcile, and maintain bonus payment schedules
• Support the administration of company incentive plans, including allocations, reporting, and communications
• Prepare and present monthly headcount, cost allocation, and variance reports to stakeholders
• Lead quarterly headcount and payroll forecasting exercises, aligning with budgeting cycles
• Maintain accurate vacancy reporting and workforce planning data in collaboration with Talent Acquisition
• Act as SME for the team, helping support, coach and mentor junior staff members
• Extract, validate, and reconcile payroll and headcount data from HR and recruitment systems
• Maintain and enhance payroll, benefits, and incentive processes to drive efficiency and accuracy
• Support audit requirements by ensuring records and controls are maintained
• Provide payroll cover during absences and support ad-hoc People and Finance projects

Payroll and Benefits Coordinator

Analyst

• Support annual salary and bonus review cycles through data modelling and analysis.
• Develop and maintain workforce planning models to forecast headcount, cost, and turnover.
• Create and manage dashboards to report on key workforce metrics for leadership teams.
• Conduct salary benchmarking and market research to ensure competitive compensation.
• Analyse and model the effectiveness of current and proposed incentive and bonus schemes.
• Analyse data to support pay equity reviews and D&I reporting initiatives.
• Partner with Talent Acquisition to analyse recruitment trends and inform workforce plans.
• Ensure data integrity across HR systems for accurate reporting.
• Assist in job evaluation processes and maintain compensation frameworks.
• Support ad-hoc analytical projects related to compensation, benefits, and organisational design.

Reward and Workforce Planning Analyst

Customer Success Manager

• Introduce, develop, and optimise CRM activity for the US and other markets
• Implement customer promotions that enhance user experience, engagement and commercial KPIs
• Manage and optimise automated flows
• Create, execute and report on multi-channel campaigns across CRM tools
• Build HTML emails, push notifications, app messages, social media posts, automated email flows, promotional pages and purchase offers
• Coordinate production of marketing materials (copy and image assets) and deliver campaign setups to quality and timelines
• Conduct post-campaign reporting and proactively suggest and implement improvements
• Work with several data streams for segmentation and define target audiences
• Execute A/B testing across campaigns and define campaigns via CRM and marketing tools

Payroll and Benefits Coordinator

Reward and Workforce Planning Analyst

CRM Specialist