Built

Operations

• Own the end-to-end vendor onboarding workflow: document collection, compliance verification, payment setup, and training.
• Maintain and improve inspector coverage, performance tracking, and network quality as order volume grows.
• Manage order exception handling, reassignments, and issue resolution day to day.
• Build and maintain dashboards that give the team real-time visibility into order status and operational health.
• Work with the product team to replace manual workarounds with in-product solutions as they become available.
• Partner with the accounting and analytics teams to map, document, and automate a currently manual billing process.
• Own billing accuracy and help drive the transition from a manual monthly cycle to an automated engine.
• Translate documented processes into clear requirements for the product and engineering teams.
• Identify and implement automation opportunities across the team's operational toolkit throughout the year.

Senior Marketplace Operations Associate

Product Designer

• own design strategy and execution for our most ambiguous and highest value projects
• partner with product and engineering to deliver premium, outcome-focused products and services to Built customers
• lead user research and discovery efforts to uncover key behavior blockers, validate ideas, and shape product direction
• create user flows, journey maps, workflows, and prototypes—selecting the appropriate fidelity and tools to solve the problem at hand
• track and measure the impact of your design decisions using behavioral and engagement metrics
• translate complex workflows into clear, accessible, and compliant user experiences across web and mobile platforms
• identify breakdowns in our design system and lead efforts to evolve patterns, components and the agents that use them
• collaborate with engineers throughout the development lifecycle to ensure accuracy and adaptability
• act as a mentor to other designers by giving feedback, modeling good processes, and contributing to team culture
• help grow the design team by participating in hiring, onboarding, and cross-functional initiatives
• advocate for the user at every step—through storytelling, feedback loops, and inclusive design practices

Senior Product Designer

Full-stack Engineer

• Own end-to-end campaign execution for the lender business in HubSpot, including email, lifecycle, nurture, paid ads, routing, and lead management programs
• Build, launch, measure, and optimize campaigns based on performance and pipeline impact
• Own day-to-day operation and optimization of the GTM tech stack (HubSpot, Clay, AirOps, Lemlist)
• Build and maintain lead scoring models, routing logic, lifecycle stages, and SLAs
• Ensure data quality, attribution accuracy, and system reliability across GTM systems
• Partner closely with Marketing, Sales and Product Marketing to operationalize GTM strategy into execution
• Design, improve, build and maintain automated workflows using tools like n8n, Lemlist, Clay, and AirOps
• Build AI-powered enrichment, outbound, and intent-detection pipelines
• Integrate GTM tools and data sources via APIs and automation platforms
• Replace manual, repetitive processes with scalable, reliable workflows
• Own marketing attribution, pipeline analytics, and GTM performance reporting
• Build and maintain dashboards and automated reporting pipelines (Salesforce, HubSpot, Sheets, Looker or similar)
• Create playbooks, SOPs, and documentation for GTM systems, campaigns, and workflows
• Train and enable Marketing and Revenue teams on tools, processes, and best practices
• Establish guardrails and operating models to ensure adoption, consistency, and trust in GTM systems

GTM Engineer

Machine Learning Engineer

• Build and operationalize the infrastructure that allows machine learning to run reliably in production.
• Architect and implement Built’s foundational ML Ops platform from scratch
• Define and deploy reusable patterns for model training, deployment, monitoring, and retraining
• Build CI/CD pipelines for ML lifecycle automation, including versioning and experimentation tracking
• Stand up a feature store integrated with Snowflake and AWS to support structured and unstructured data
• Implement model registry and governance standards to ensure reproducibility, auditability, and rollback capability
• Integrate ML workloads into our event-driven architecture (Kafka, Kinesis)
• Develop observability frameworks to monitor drift, performance, latency, and model quality in production
• Automate ML infrastructure using Terraform and AWS-native tooling (SageMaker, Lambda, ECS, Batch, Step Functions)
• Establish security and compliance standards across ML assets, including data lineage and access control
• Mentor engineers on ML Ops patterns and deployment best practices

Senior Machine Learning Operations Engineer

Software Engineer

• Design, build, and maintain native iOS (Swift / SwiftUI) and Android (Kotlin / Jetpack Compose) applications
• Own the Built Inspection Application end-to-end, including architecture, quality, stability, and long-term scalability
• Lead complex feature development from concept through production and post-launch support
• Architect secure, performant, and maintainable mobile solutions
• Ensure strong standards for testing, observability, performance, accessibility, and offline/data-sync behavior
• Define and drive mobile engineering standards across Built, including architecture patterns, tooling, CI/CD, testing, and release processes
• Make thoughtful technical decisions that balance delivery speed with long-term platform health
• Proactively identify and address technical debt, platform risks, and scalability concerns
• Act as a subject-matter expert for mobile engineering across the company
• Partner closely with Product and Design to translate business needs into high-quality mobile experiences
• Collaborate with Backend and Platform teams to define APIs and end-to-end system behavior
• Influence product and technical roadmaps through feasibility assessments and tradeoff analysis
• Mentor and support other engineers through code reviews, design reviews, and knowledge sharing
• Help raise the overall engineering bar across the organization
• Contribute to hiring, onboarding, and the growth of mobile engineering talent at Built

Senior Marketplace Operations Associate

Senior Product Designer

GTM Engineer

Senior Machine Learning Operations Engineer

Staff Mobile Engineer