Built

Account Executive

• Own and execute the full sales cycle for Enterprise prospects — from discovery and business case development to contract close.
• Lead strategic conversations with C-level executives and senior decision-makers across lending, operations, and technology.
• Conduct rigorous discovery to understand each institution’s portfolio composition, draw-administration process, and operational pain points.
• Quantify Built’s impact through ROI modeling and workflow analysis.
• Collaborate with Marketing, Product, and Client Success to align messaging, demo strategy, and post-sale delivery.
• Diligently build and manage pipeline, maintaining accurate forecasts and CRM hygiene.
• Represent Built at industry conferences and client events, strengthening relationships and uncovering new opportunities.

Enterprise Account Executive – Lender

Operations

• Own the end-to-end vendor onboarding workflow: document collection, compliance verification, payment setup, and training.
• Maintain and improve inspector coverage, performance tracking, and network quality as order volume grows.
• Manage order exception handling, reassignments, and issue resolution day to day.
• Build and maintain dashboards that give the team real-time visibility into order status and operational health.
• Work with the product team to replace manual workarounds with in-product solutions as they become available.
• Partner with the accounting and analytics teams to map, document, and automate a currently manual billing process.
• Own billing accuracy and help drive the transition from a manual monthly cycle to an automated engine.
• Translate documented processes into clear requirements for the product and engineering teams.
• Identify and implement automation opportunities across the team's operational toolkit throughout the year.

Senior Marketplace Operations Associate

Product Designer

• own design strategy and execution for our most ambiguous and highest value projects
• partner with product and engineering to deliver premium, outcome-focused products and services to Built customers
• lead user research and discovery efforts to uncover key behavior blockers, validate ideas, and shape product direction
• create user flows, journey maps, workflows, and prototypes—selecting the appropriate fidelity and tools to solve the problem at hand
• track and measure the impact of your design decisions using behavioral and engagement metrics
• translate complex workflows into clear, accessible, and compliant user experiences across web and mobile platforms
• identify breakdowns in our design system and lead efforts to evolve patterns, components and the agents that use them
• collaborate with engineers throughout the development lifecycle to ensure accuracy and adaptability
• act as a mentor to other designers by giving feedback, modeling good processes, and contributing to team culture
• help grow the design team by participating in hiring, onboarding, and cross-functional initiatives
• advocate for the user at every step—through storytelling, feedback loops, and inclusive design practices

Senior Product Designer

Full-stack Engineer

• Own end-to-end campaign execution for the lender business in HubSpot, including email, lifecycle, nurture, paid ads, routing, and lead management programs
• Build, launch, measure, and optimize campaigns based on performance and pipeline impact
• Own day-to-day operation and optimization of the GTM tech stack (HubSpot, Clay, AirOps, Lemlist)
• Build and maintain lead scoring models, routing logic, lifecycle stages, and SLAs
• Ensure data quality, attribution accuracy, and system reliability across GTM systems
• Partner closely with Marketing, Sales and Product Marketing to operationalize GTM strategy into execution
• Design, improve, build and maintain automated workflows using tools like n8n, Lemlist, Clay, and AirOps
• Build AI-powered enrichment, outbound, and intent-detection pipelines
• Integrate GTM tools and data sources via APIs and automation platforms
• Replace manual, repetitive processes with scalable, reliable workflows
• Own marketing attribution, pipeline analytics, and GTM performance reporting
• Build and maintain dashboards and automated reporting pipelines (Salesforce, HubSpot, Sheets, Looker or similar)
• Create playbooks, SOPs, and documentation for GTM systems, campaigns, and workflows
• Train and enable Marketing and Revenue teams on tools, processes, and best practices
• Establish guardrails and operating models to ensure adoption, consistency, and trust in GTM systems

Enterprise Account Executive – Lender

Senior Marketplace Operations Associate

Senior Product Designer

GTM Engineer