Buildertrend

Risk

• Own and evolve Buildertrend's end-to-end payments risk and operations strategy, including merchant onboarding, underwriting, transaction monitoring, disputes, servicing, and portfolio management.
• Build and strengthen fraud prevention and loss mitigation capabilities by creating scalable processes, continuous feedback loops, and AI-assisted solutions that improve decision making and operational efficiency.
• Evaluate, implement, and optimize AI-powered fraud and risk platforms to scale operations through automation while maintaining a high-quality customer experience.
• Lead and develop a high-performing payments risk and operations team, building the structure, processes, and capabilities needed to support long-term growth.
• Partner with Product and Engineering to embed risk controls into payment experiences, onboarding journeys, payout configurations, APIs, and risk tooling, serving as the primary risk leader throughout product development.
• Develop risk analytics and reporting that provide real-time operational insights and portfolio-level visibility, enabling leaders to make informed business and financial decisions.
• Partner closely with Compliance, Product Security, Engineering, Finance, Revenue, the General Manager, and the Senior Manager of Compliance to refine risk appetite, loss thresholds, and governance frameworks while ensuring alignment with regulatory requirements, sponsor bank expectations, and network rules.
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work.

Director, Payments and Risk Operations

Engineer

• Own the technical architecture for AI across GTM and G&A; design and build agentic systems, automated workflows, and LLM-powered integrations that operate reliably at scale.
• Set the engineering standards for how AI gets built into Buildertrend, including reusable patterns, integration frameworks, evaluation practices, and deployment approaches that others can build on.
• Architect integrations and data pipelines that connect Buildertrend’s business tools, including Salesforce, Gong, Databricks, and others, into cohesive, AI-powered workflows.
• Lead build-vs-buy decisions on AI tooling investments, providing clear technical recommendations in partnership with the Director of AI Enablement to senior leadership.
• Stand up evaluation and benchmarking frameworks to measure AI output quality, reliability, and business impact against real baselines.
• Translate ambiguous business problems from non-technical partners into well-scoped technical solutions and drive them to completion independently.
• Serve as the technical voice of the Central AI Enablement function in cross-functional conversations, including with engineering leadership and business VPs.
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work.

Forward Deployed Engineer

Product Marketing

• Lead go-to-market planning and execution for product and feature launches in a specific product area, driving alignment across product, sales, marketing, and customer success
• Collaborate cross-functionally with product, sales, marketing, and customer success to bring customer and market insights into launch strategies and messaging
• Craft messaging and positioning that translates product capabilities into customer value, highlights what makes Buildertrend different, and translates to pipeline and revenue growth for the sales and CS teams
• Build sales enablement tools and content that support productive customer conversations and business growth
• Drive feature adoption through content, campaigns, and resources that help customers understand what's new, why it matters to them, and how to get value from it
• Become a platform subject matter expert in specific areas of Buildertrend, including our AI-powered capabilities, and help internal and external audiences understand what we're building and why it matters
• Develop thought leadership and competitive content that builds Buildertrend's credibility and reflects how deeply we understand the construction industry and where it's going
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work

Product Marketing Manager

Account Executive

• Manage a portfolio of high-value prospects and define the best path to close each opportunity.
• Lead tailored product demonstrations that connect Buildertrend’s solutions to real business outcomes.
• Partner with sales leadership to align on strategy, messaging, and priorities.
• Build and execute short- and long-term plans to meet activity and revenue goals.
• Collaborate with teammates to uncover opportunities and strengthen overall sales efforts.
• Work with sales management to refine target lists and outreach strategies.
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work.

Enterprise Sales Executive

• Own a portfolio of prospects and define the best strategy to move each opportunity forward.
• Lead tailored product demonstrations that connect Buildertrend to each prospect’s business needs.
• Build relationships with decision-makers at companies generating $5 million or more in revenue.
• Partner with sales leadership to align on account strategy and priorities.
• Develop and execute plans to meet and exceed goals for pipeline growth and revenue.
• Identify new opportunities through targeted outreach and consistent follow-up.
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work.