Budderfly

Solutions Engineer

• Understand and quantify LED, HVAC/R, refrigeration, water, gas, and renewable energy savings opportunities in commercial businesses.
• Assist with pre-sales opportunity qualification, discovery, solution analysis and proposal generation.
• Interface with the Budderfly Sales Account Executives and customer prospect throughout the sales cycle, regularly attending both internal and customer meetings.
• Participate in the financial evaluation of sales opportunities by inputting data into cost savings models & ROI analysis tools.
• Assess feasibility and determine viability of opportunity through upgrades to lighting systems, HVAC systems, refrigeration systems, gas systems, water systems and telephony systems including analysis for repair/replace scenarios, along with other savings opportunities within the Budderfly model.
• Efficiently complete site surveys and analyses, gather data, review utility billing, confirm solution requirements and overall fit, presenting the recommendations and proposed solution to the Sales Account Executives, Customers, and other key Budderfly personnel.
• Continually improve estimation models through post-installation review of project estimates and final costs.
• Interface regularly with Budderfly Product Development and Operations teams to understand current Budderfly Solutions and provide feedback on prospective customer trends.
• In/Out of State Travel Required (25-50%).

Sales Solutions Engineer

Administrative Assistant

• Works within the company Work Order Management system to ensure work orders are sent to all vendors
• Ensures that all required Work Tasks are included in each Work Order for a site
• Reviews preventative maintenance surveys and invoices to ensure equipment in the survey matches those within the Budderfly Equipment system (FSG). If differences exist, make corrections within the Budderfly equipment system.
• Review PM reports and cross reference them to the customer EMO (contract)
• Act as liaison between the company and vendors
• Provide dedication to improve billing accuracy and business productivity
• Provide excellent and timely communication around preventative maintenance scope through phone, email, and chat
• Ensure utmost preventative maintenance billing (internal and external to Budderfly) throughout Budderfly invoicing and surveying systems
• Ensure equipment data from the site survey matches the equipment records on the preventative maintenance survey.
• Works to improve customer satisfaction throughout the Technical Services preventative maintenance process
• Complete service and PM invoice approvals

Preventive Maintenance Financial Administrative Assistant

Customer Support

• Act as Liaison with management and our customers
• Provide dedication to improve customer service and business productivity
• Proactively manage customer portfolio including billing, IoT, monitoring and customer reach-out.
• Provide excellent and timely customer service through phone, email, chat

Sales Solutions Engineer

Preventive Maintenance Financial Administrative Assistant

Customer Care Specialist