BT Group

Events

• Engage shoppers at pop-up stands and events with EE Broadband offers.
• Turn conversations into sales by understanding customer needs and matching them with the right EE solutions.
• Work across multiple event locations, with all travel costs fully covered.
• Deliver exceptional customer service while achieving and exceeding your targets.
• Build trust and connection – making every customer feel valued, informed, and supported.
• Represent the EE brand proudly at events, sharing the benefits of staying connected with EE.

Field & Events Advisor

Designer

• Leading your people to deliver both individual and team objectives.
• Driving revenue combined with a great customer experience.
• Communicating with stakeholders from across the business ensuring a clear strategy and support for your store.
• Fostering a high-performance culture focused on both financial and behavioural KPIs.
• Bringing fresh ideas to the table to create memorable customer experiences.

Store Manager

Recruitment

• Review recorded video interviews from applicants, evaluating them against specific criteria
• Ensuring the recruitment system is updated with the outcomes
• Provide end to end support to our candidates and colleagues through their recruitment journey
• Opening/creating job requisitions, sifting, completing interviews making good decisions, booking in final stage interviews, collecting and formatting right to work and extending contracts to complete the hiring process
• Manage pipelines across using various internal & external systems
• Support the management of a shared BT Group recruitment inbox
• Support the administration and processing of BT Group wide referral programme
• Create and maintain incredibly strong stakeholder relationships with various people at various levels across the business and in the relevant recruitment teams
• Completing outbound calls to recruitment candidates from the UK and India

Recruitment Support Advisor

Product Marketing

• Define and own the strategy for business propositions across connectivity, digital workplaces, mobile, and security, informed by customer insights, market trends, and competitive analysis.
• Shape compelling positioning and messaging that clearly differentiates our propositions and drives market impact.
• Own the execution of go-to-market plans and steer the propositions roadmap, coordinating with internal stakeholders across the business to deliver against agreed timelines.
• Manage and optimize business propositions throughout their lifecycle, from ideation through retirement.
• Lead the proposition team and influence across the wider organisation—managing direct reports, coordinating with cross-functional stakeholders, and driving outcomes with Business Planning and Commercial Strategy teams.

Senior Commercial Manager – GTM, Props

Full-stack Engineer

• Contribute to the evolution of the Nx monorepo architecture—module boundaries, dependency graph health, shared libraries, and generator blueprints.
• Implement and promote coding standards: linting rules, TypeScript configs, testing patterns, and best‑practice conventions.
• Collaborate on integration patterns with design systems, CMS/AEM, and shared backend services.
• Work on analyzing and optimizing frontend apps for performance, seo, and accessibility.
• Participate in major upgrades (React 19, Next.js 16+, Nx v22+) by implementing changes, validating migrations, and improving rollout safety.
• Help break down legacy or monolithic areas into modular, testable components and support teams adopting microfrontends where relevant.
• Partner with cross‑functional teams to deliver high‑quality features that align with architectural direction.
• Implement and monitor performance optimisations like Analytics, SEO etc
• Improve CI/CD reliability and speed using Nx features (affected builds, caching, task orchestration).
• Contribute to the testing strategy across unit, integration, and e2e layers (Jest, Cypress/Playwright).

Software Engineer – Nx Monorepo

• Evolving and owning operational processes across the BT Business Sales IT estate to support sales motions for multiple channels to market.
• Processes to include but not limited to incident management, problem management & change management
• Acting as a lead technical consultant when dealing with operational incidents impacting BT Business Sales teams including collaborating with other platforms such as One Data and One Business.
• Leading and mentoring a team of FTE software professionals (and apprentices) to support the BT Business Sale IT estate.
• Be the technical leader across one or more squads comprised of FTE and partner resources
• Acting as a lead operational salesforce technical consultant facing into other functions such as business operations

Software Engineering Specialist – ASG Lead

• You will be responsible for the technical delivery of transformational network projects on one or more of BT’s large public sector accounts in the UK.
• You will help our customer align their Network strategy to their business strategy using a common methodology.
• Creating standardized or customized network designs in a range of areas and work on specific platform designs and/or customer solutions.
• You will be working with our Practice managers and Technical leads to design and deliver seamless network solutions to our customers.
• Carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, wan optimization, load balancing etc.)
• Collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for BT’s customers.
• Using recognised tools and methodologies to create innovative Network solutions for our customers.

Lead Network Technical Design Authority

• You will work closely with experienced engineers to design, build, and enhance solutions on the ServiceNow platform that help thousands of employees work more efficiently.
• Support the design, development, and configuration of ServiceNow applications and modules.
• Collaborate with senior engineers to implement new workflows, forms, integrations, and service catalogue items.
• Analyse user requirements and translate them into scalable technical solutions.
• Help maintain the stability and performance of the ServiceNow platform.
• Participate in Agile ceremonies, planning, and release cycles.
• Contribute to continuous improvement of processes, automation, and user experience.
• Troubleshoot issues and assist with platform upgrades, patches, and enhancements.

Software Engineering Graduate

IT Support

• Design and develop compliance management programmes
• Promote ethical behavior and build a compliance culture
• Execute compliance advice and training
• Coordinate with management for adequate internal controls
• Lead implementation of Compliance testing and assurance programme

Compliance Manager – Data Protection, Help Desk

Customer Support

• Talking to customers over the phone when they first join us.
• Guiding customers through the process of getting their products and services connected.
• Helping with any initial queries around in home setup or their first bill.