BT Group

Manager

• Own and manage our commercial frameworks, ensuring they are commercially viable, strategically aligned, and operationally effective.
• Ensure frameworks are structured and maintained to meet BT’s contractual obligations, including service levels, pricing mechanisms, and performance commitments.
• Embed BT’s Key Controls framework across all framework-related processes, ensuring consistent application and maturity across the business unit.
• Develop and manage renewal strategies for major frameworks, ensuring continuity of service, commercial competitiveness, and compliance.
• Act as the single point of contact for customers on all framework-related matters, ensuring clear communication, issue resolution, and proactive engagement.

Senior Manager, Frameworks

Sales

• Play a vital role in growing our BT and EE Business presence within local communities
• Connect local businesses with the right solutions to support their growth
• Own performance by managing the pipeline through prospecting, lead management and account development

Business Sales Professional

Full-stack Engineer

• Work with colleagues across the CLM program to design and develop configuration solutions within the SaaS CLM platform (e.g., workflow definitions, user interfaces, and rule sets).
• Be part of a team responsible for translating complex legal and commercial requirements into accurate and robust platform logic and document generation templates.
• Configure and optimise the platform's AI/ML features for accurate data extraction, obligation management, and auto-redlining/playbook enforcement.
• Be part of a team responsible for the development of integration tooling and API orchestration that ensures seamless, reliable data synchronisation between the CLM platform and core enterprise systems (e.g., CRM, ERP).
• Design and execute comprehensive testing strategies for all configurations to ensure high reliability and compliance before deployment.
• Ensure configurations are modular, scalable, and maintain good platform governance and change management practices.
• Produce clear technical documentation for the configurations, customisations, and deployment pipelines we develop.
• Support our agile methods and ambition to continually improve our CLM capabilities with enthusiasm. Contributing to our culture and team’s wellbeing.

Software Engineer

• Play a vital role in growing our BT and EE Business presence within local communities
• Generate new business and build trusted relationships
• Deliver outstanding customer experiences through retail stores and beyond
• Own performance, managing pipeline and identifying new opportunities
• Contribute to regional collaboration and drive growth

Analyst

• Follows excellence procedures and guidelines in pre-sales support for pre-qualified opportunities for all products and services across the BT group.
• Supports in the development and delivery of technical presentations of offerings to new potential customers.
• Participates technical working sessions to jointly architect solutions to vertical and client specific business problems leveraging the BT Group's capabilities with prospective new customers.
• Monitors customer and partner feedback to aide product and services development.
• Supports the review of customer pipelines and assists with deal orchestration and closing for the team.
• Supports in the implementation of ways to improve the sales specialist engineering team's processes.

Solution Design Analyst

Human Resources

• Lead end-to-end HR service delivery and ensure alignment with global service owners
• Drive efficiency, automation, and continuous improvement
• Manage and develop a high-performing team
• Oversee data quality, compliance, and reporting
• Partner with stakeholders across HR, Digital, and business units
• Support transformation and change initiatives at scale

Senior HR Ops Manager

Accounting Manager

• Delivers and supports the Defence Contract Accounting operation financial results into the GL with integrity, accuracy and compliance to policies and regulations
• Accountable for Defence Business Accounting judgments and accounting papers
• Supports standardisation of accounting and reporting function for secure Business
• Supports Defence Business for Technical Accounting by example: Accounting, Deferred Cost and Discount Papers Complex Contract Judgements Accounting Policies adherence & advice Goodwill Impairments Financing Arrangements Specifics P&L Classifications Performance Obligations & Judgements Leasing / IFRS16 IAS37 Annual Re-assessment

Defence Accounting & Reporting Manager

Operations

• The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting customer needs to ensure the highest levels of customer satisfaction and that expectations are met and surpassed with some supervision.

Bill to Cash Operations Associate

Customer Support

• You’ll be talking over the phone to customers with all sorts of broadband tech-related queries.
• You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
• This opportunity is designed with flexibility in mind.
• We understand that life never stands still, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency.
• Allowing you to schedule your own breaks and banking time.

Customer Service Advisor

Financial Planning and Analysis

• Management of results. This includes posting journals, performing reconciliations, first line value add analysis on results.
• Month end close accounting, managing the financial accounts for the business and product area. Also close the quarter and year end accounts.
• Work closely with colleagues in teams across BT
• Role requires strong communication skills as it involves regular interaction with the Senior Finance Team across the business.
• Complying to all Key and Non-Key controls
• Maintaining adequate backup and support for month end journals and reconciliations.
• Ad-hoc work during the month for specific issues that are identified by the BT team. For example, further detailed and deeper analysis of results, problem identification and resolution. This is a significant part of the role.
• Identifying opportunities to add value to BT’s operation. This will include driving efficiencies in the work area to speed up and improve the quality of output, identifying and introducing new quality reports that add benefit to BT, working with other teams in the area to share knowledge and best practice.

R2R Finance Analyst – Fixed-Term, Part-Time

Executive Assistant

• Providing proactive, high-quality support to senior leaders, making sure their days run smoothly and their priorities are met.
• Managing complex diaries and travel plans, building strong partnerships and understanding what makes each leader tick.
• Embracing change and championing new ways of working, using digital tools and collaboration apps to make life easier for everyone.
• Preparing meeting papers, agendas, and presentations, ensuring everything is ready so our leaders can focus on what matters.
• Building relationships across the business and beyond, acting as a friendly and reliable point of contact.
• Handling sensitive information with care, always maintaining confidentiality and trust.
• Supporting new team members, helping everyone feel welcome and included from day one.
• Taking initiative, anticipating needs, and finding creative solutions—whether that’s managing priorities, solving problems, or supporting special projects.

Personal Assistant – Managing Director

Product Marketing

• Define and own the propositions strategy for Vertical propositions across Retail, Finance, Local Government & Health, understanding customer needs, market position, competitors, and trends.
• Identify ways to improve, simplify, and amplify existing vertical propositions, and build new propositions that differentiate and help us win in the market.
• Manage the full lifecycle of propositions from ideation to retirement, optimise the portfolio, and steer delivery of the propositions roadmap with cross-functional partners including COO, Digital, and Commercial Strategy.
• Be accountable for successfully launching new propositions and solutions, creating and executing the GTM roadmap with the Business Planning team, and driving sales and customer adoption.
• Lead and mentor the propositions team, whilst driving thought leadership and collaboration across matrixed teams to deliver outcomes for the role.

Senior Manager – GTM, Props

Architect

• Managing research projects/tasks, both internal to Research and Network Strategy and with collaborative partners.
• Domain expert responsible for maintaining expertise in a specific technical domain.
• Responsible for intellectual property creation, managing patent filing in their team and supporting IPR exploitation where appropriate
• Accountable for defining and performing research in a specific Intelligent Service Orchestration domain and deliver high value across multiple domains
• Responsible for authoring thought leadership technical papers, capturing intellectual property
• Supervision of graduate and post-graduate student placements and secondments

Research Manager – Network Orchestration Architecture and Intent

Support Engineer

• Work on-site with a diverse range of customers, from small local businesses to large FTSE‑100 organisations, with no two days the same.
• Support customers with a wide variety of needs across hardware, software, and infrastructure.
• Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‑complex repairs.
• Engage directly with customers—talking through ideas, resolving issues, and ensuring their services are fully optimised.
• Recommend suitable digital products and services to help customers get the most from their technology.
• Travel between customer locations as part of a dynamic, field- based role.
• Join a supportive team where full training is provided—technical passion and a proactive attitude matter more than prior experience.

Business Customer Support Technician Apprentice

• You will do technical support for enterprise customers using technical skills acquired on internal trainings.
• You will support Voice and Data technology devices produced by Avaya and Cisco.
• You will coordinate the resolution end-to-end between customer, supplier and resolver teams.
• You will be involved in managing contractual obligations with suppliers.
• You must speak fluent French to be considered for the role.

Senior Manager, Frameworks

Business Sales Professional

Software Engineer

Business Sales Professional

Solution Design Analyst

Senior HR Ops Manager

Defence Accounting & Reporting Manager

Bill to Cash Operations Associate

Customer Service Advisor

R2R Finance Analyst – Fixed-Term, Part-Time

Personal Assistant – Managing Director

Senior Manager – GTM, Props

Research Manager – Network Orchestration Architecture and Intent

Business Customer Support Technician Apprentice

Senior Service Operations Engineer