
Software Engineering Specialist – ASG Lead
BT Group
full-time
Posted on:
Location Type: Office
Location: Belfast • United Kingdom
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Job Level
About the role
- Evolving and owning operational processes across the BT Business Sales IT estate to support sales motions for multiple channels to market.
- Processes to include but not limited to incident management, problem management & change management
- Acting as a lead technical consultant when dealing with operational incidents impacting BT Business Sales teams including collaborating with other platforms such as One Data and One Business.
- Leading and mentoring a team of FTE software professionals (and apprentices) to support the BT Business Sale IT estate.
- Be the technical leader across one or more squads comprised of FTE and partner resources
- Acting as a lead operational salesforce technical consultant facing into other functions such as business operations
Requirements
- Technical leadership and people management
- Project management
- Salesforce Admin
- Large scale CI CD
- Test Automation
- Change management
- Ability to understand and execute security policies on SaaS applications
- Analytical skills as applicable to the solving of operational problems such as data quality and interface failure
- Understanding of salesforce license model
- Understanding of the software development lifecycle and DevOps in a SaaS environment
- Salesforce technical administration
- Expert knowledge of relevant technologies and architecture (IT and Network)
- Deep product knowledge of relevant products
- Deep understanding of commercial objectives
Benefits
- Annual On target bonus 10% (personal and company multipliers)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- Life Assurance
- Direct share scheme
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
- My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
- Discounted EE TV including TNT Sport and the NOW Entertainment membership
- Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
- Volunteering days so you can give back to your local community
- Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdminLarge scale CI CDTest AutomationChange managementSalesforce technical administrationUnderstanding of software development lifecycleDevOpsSecurity policies on SaaS applicationsData qualityInterface failure
Soft Skills
Technical leadershipPeople managementProject managementAnalytical skillsMentoringCollaborationProblem solvingUnderstanding commercial objectives