Broadridge

Full-stack Engineer

• Lead the development of an integrated platform that supports our high-volume customer communications business.
• Oversee data architecture, including data modeling, ETL pipelines, and integration across internal and external systems.
• Define and drive the target architecture for modernizing legacy platforms, ensuring scalability, resilience, security, and performance.
• Champion cloud-native design patterns using AWS services, event-driven architectures, and streaming platforms such as Kafka.
• Partner with enterprise architecture, security, and infrastructure teams to ensure alignment with Broadridge’s enterprise platform architecture.
• Own end-to-end software delivery, from strategy and roadmap through implementation, deployment, and ongoing operations.
• Establish engineering best practices for CI/CD, code quality, observability, reliability, and operational excellence.
• Ensure platforms meet strict requirements for availability, performance, compliance, and data integrity.
• Drive continuous improvement through automation, tooling, and modern development practices.
• Lead, inspire, and scale a high-performing global engineering organization.
• Attract, develop, and retain top engineering talent; build strong leadership benches across regions.
• Foster a culture of accountability, collaboration, innovation, and inclusion.
• Provide coaching and mentorship to senior engineering leaders and architects.
• Partner closely with product management, business leaders, and operations to align technology delivery with business objectives.
• Communicate technical strategy, risks, and progress clearly to executive leadership.
• Balance near-term delivery commitments with long-term transformation goals.

VP, Software Engineering

Manager

• The Client Delivery Manager (CDM) serves as the "face of Broadridge" to clients and assumes sole accountability for the end-to-end service. They collaborate with various Broadridge teams and services involved in the solution, bringing them together on behalf of the client.
• Collaborating with other Customer Success (CS) resources assigned to the client, such as Technical Account Managers (TAM) and Client Service Managers (CSM), to provide a comprehensive view of engagement, potentially spanning multiple solutions (e.g., AT and PT stacks for clients).
• Taking ownership of the client relationship, in conjunction with the TAM and Sales Account Manager, within the regular framework (e.g., weekly meetings, Quarterly Business Reviews).
• Conducting regular client visits to meet with end-users and gather firsthand feedback.
• Attending and potentially facilitating executive-level engagements, as well as engaging with senior-level stakeholders (e.g., executive meetings and visits).
• Promoting Broadridge products while forming and strengthening relationships of stakeholders of existing clients.
• The Client Delivery Manager (CDM) serves as the internal representative of the "voice of the client" and is responsible for ensuring that the client's interests are accurately represented while aligning with Broadridge's strategic vision.
• Triaging client requests and initiatives, advocating for their importance to other departments to ensure proper prioritization.
• Managing critical incidents and driving them towards resolution.
• Supervising incident reports production, coordinating post-mortems, and following up on incident remediation efforts with various internal stakeholders.
• For mission-critical assignments, such as high-profile client projects, stability plans, and remediation for red clients, developing remediation plans and success criteria, orchestrating governance processes, coordinating with internal and external stakeholders, ensuring accountability, and reporting to senior management accordingly.
• As part of the engagement, the CDM may be required to spend time on-site with clients, conducting floor walks, assessing their understanding of the product, and providing support to enhance their knowledge and usage, ultimately improving their overall experience.

Client Delivery Manager

Network Engineer

• Support, maintain, and develop enterprise network infrastructure to ensure high availability, performance, and resilience.
• Participate in a 24/7 on-call rota.
• Design, implement, and support network solutions including routing, switching, and VPN services.
• Configure, deploy, and troubleshoot BGP and OSPF-based network environments.
• Create and maintain high-level and low-level network documentation, including diagrams and configuration standards.
• Monitor network performance and resolve complex incidents and connectivity issues.
• Work closely with internal teams, third-party vendors, and service providers to deliver network projects and resolve incidents.
• Follow formal change management processes, ensuring all changes are documented, validated, and implemented with minimal risk.
• Balance project delivery alongside BAU operational responsibilities.
• Contribute to continuous improvement initiatives and support the adoption of automation or scripting where appropriate.

Senior Network Engineer

Operations

• Provide leadership to team members and peers by providing guidance and creating a knowledge base of business rules and best practices
• Identify, create and facilitate filing process changes by reviewing Notice and Proof of Allocation requirements while maintaining accuracy and completeness of submissions
• Support the Class Action Operations team in completing complex data processing and reporting tasks
• Data analysis of securities data and producing ad-hoc data and reports as needed
• Researching and responding in a timely manner to operations related requests from client services team
• Managing client data, including manipulation, updates, and troubleshooting data issues
• Provide quality assurance of imported data, working with various teams to set controls around data integrity.

Operations Analyst

Account Manager

• Set and drive the Account Management teams’ client retention and growth strategies
• Responsible for multiple Issuer product offerings including accountability for client retention and growth through cross and upsell activities
• Oversee Account Management team activities to achieve renewal and retention targets
• Manage cross sell and upsell efforts of the Account Management team
• Monitor and drive Account Manager performance against targets
• Manage collaboration efforts of Account Management with the Account Executive and Specialist Leadership team
• Achieve overall account team quota – R&E products
• Coach and monitor Account Managers to achieve renewal, retention, and cross sell and upsell targets
• Plan and manage the hiring, education, and training of new Account Managers
• Build relationships internally and externally to help foster growth
• Share client feedback received with leader team

Vice President, Account Management

Infrastructure Engineer

• Administer and maintain enterprise storage infrastructure across Dell EMC PowerMax, PowerStore, PowerScale (Isilon), and ECS platforms.
• Manage SAN/NAS environments, including provisioning, zoning, LUN allocation, data migration, and lifecycle refresh activities.
• Configure and support Cisco and Brocade Fibre Channel switches, ensuring resilient connectivity, performance, and zoning consistency.
• Monitor storage performance, capacity utilization, and system health; trends and produce operational metrics.
• Execute configuration changes, patching, and regular maintenance to maintain a secure and stable storage environment.
• Partner with vendors and internal teams for escalations, technical troubleshooting, and performance optimization.
• Support incident management and change control processes, maintaining proper documentation and adherence to SLAs.
• Contribute to disaster‑recovery testing and backup/recovery initiatives across global data centers.
• Identify opportunities to automate workflows and improve operational efficiency.

Infrastructure Operations Engineer – DELL Storage Focus

Software Engineer

• Design, configure, and develop solutions using TotalAgility, focusing on capture, process management, case management, and integration activities
• Create and configure basic and advanced case workflows, including dynamic deadlines, milestones, rules, and exceptions
• Implement comprehensive cognitive capture processes incorporating features such as separation, classification, extraction, and validation
• Develop integrations with external systems using tools such as web services (SOAP, REST), message connectors, and .NET components
• Design and build user interfaces (forms) within TotalAgility to support business processes and user tasks
• Perform unit testing, and support system and user acceptance testing (UAT) to ensure high-quality and defect-free solutions
• Work closely with business analysts, project managers, and quality assurance teams to understand requirements and deliver effective solutions
• Create and maintain technical documentation, including design specifications, test plans, and deployment guides
• May be required to lead and mentor junior developers on TotalAgility projects
• Assist with product installation, upgrade activities, and ongoing maintenance of TotalAgility solutions

Tungsten TotalAgility Certified Developer

Financial Planning and Analysis

• Preparation of monthly sales compensation forecasts, annual operating plan, and annual multi-year strategic plan.
• Drive sales commissions analytics across the suite of business offerings including partnering with GSMS and Product leadership, segment FP&A and pricing teams.
• Partner with business leaders to drive financial results, guide business decisions and articulate a clear narrative.
• Understanding and interpreting the commission plans and client contracts to properly calculate commissions.
• Demonstrate an understanding of database functionality to support the maintenance of our MyCommissions System.
• Analyzing and interpreting systemic commission payments and meeting payroll deadlines.
• Reviewing and interpreting commission policy and commission plans.
• Working with consultants to expand the functionality of the MyCommissions System.

Lead Financial Analyst – Sales Compensation

Product Manager

• Collaborate with product leadership to influence product strategy and roadmap
• Stay ahead of industry, market, and technology trends and identify opportunities for Broadridge to deliver value to clients
• Own delivery of key investment capabilities, features, and workflows across Broadridge’s investment suite, such as Order Management, Portfolio Management, General Ledger / Accounting, Integrations/API, Data Management and Reporting
• Act as the embedded Product Owner within Agile squads, driving sprint planning, backlog grooming, and delivery execution
• Collaborate with engineers to design and deliver scalable investment workflows, features, and modern user interfaces
• Write clear, actionable epics, user stories, and non-functional requirements (NFRs) using best practices (INVEST, MVP, steel threads).
• Perform hands-on testing, document bugs, and ensure product quality
• Champion process improvement and operational excellence across the product lifecycle
• Problem-solving and adaptable support across client needs, demos, documentation, and analysis.

Product Owner/Manager – Asset Management

Solutions Engineer

• Design end-to-end AWS architectures aligned to business goals and technical constraints
• Own architecture decisions considering nonfunctional requirements : Performance & scalability
• Reliability & resiliency
• Security & compliance
• Cost optimization / FinOps
• Produce architecture artifacts, including: Solution flows using Visio
• Current-state and target-state architecture diagrams
• Current-State Analysis & Target-State Transformation
• Analyze existing solutions and data across a diverse set of technologies (cloud/on-prem/SaaS)
• Document current-state architecture, dependencies, and constraints
• Propose a target-state with clear migration/transition steps
• Stakeholder Collaboration & Communication
• Communicate clearly and proactively with business and technology teams to share information
• Facilitate architecture workshops, discovery sessions, and design reviews

AWS Solutions Architect – Hybrid, Flexible Options

• Define and own the end‑to‑end product strategy and roadmap for tokenization and digital asset initiatives.
• Identify high‑impact use cases for tokenization across capital markets and post‑trade workflows.
• Lead the full product lifecycle, from ideation and client discovery through delivery, iteration, and scale.
• Serve as a senior subject‑matter expert on tokenization models and digital asset lifecycle management.
• Partner directly with Broadridge clients to understand evolving needs and validate product direction.
• Work closely with Legal, Compliance, Risk, and Information Security to ensure products meet regulatory requirements.
• Build, mentor, and lead a high‑performing team of product managers.

VP, Product Management – Tokenization, Digital Assets

• Own and manage the end-to-end global corporate travel program, including airfare, lodging, ground transportation, and travel agency services.
• Serve as the primary internal point of contact for employee travel needs, providing timely, professional, and solutions-oriented support.
• Partner with the Travel Management Company (TMC), airlines, hotels, and other suppliers to negotiate contracts, manage service levels, and optimize pricing, traveler experience, and value.
• Develop, maintain, and enforce global travel policies in alignment with sourcing, finance, risk, and compliance objectives.
• Monitor and analyze travel spend, identify trends, and prepare dashboards and reporting for executive leadership.
• Administer the global corporate credit card program, ensuring adherence to corporate card policies, internal controls, SOX requirements, and other regulatory standards.
• Act as system owner for travel and expense platforms, including configuration, expense types, audit rules, and policy enforcement.
• Deliver exceptional customer service to employees at all levels, both in person and remotely, with a strong emphasis on responsiveness and empathy.

Global Corporate Travel, Corporate Card Manager

• Lead the responsible adoption of AI-assisted development and QA capabilities.
• Define governance, standards, and controls for AI usage.
• Track AI prompt usage and code adoption into production.
• Embed AI across the SDLC including coding, testing, and defect detection.
• Define metrics for developer productivity and delivery efficiency.
• Improve CI/CD pipelines and developer tooling.
• Promote consistent engineering standards.
• Use AI-driven analysis to improve code quality and resilience.
• Reduce defect leakage and technical debt.
• Define engineering readiness for crypto and tokenized assets.
• Assess architecture, security, ledger integration, and compliance.
• Partner with product, legal, and compliance teams.
• Drive execution across engineering, product, QA, DevOps, security, and business teams.
• Translate strategy into executable plans with measurable outcomes.

Senior Principal Software Engineer – AI Enablement, Engineering Productivity, Digital Assets

Analyst

• Manage the complex administration of retirement plans, including 401(k), non‑qualified deferred compensation (NQDC) and executive retirement programs.
• Monitor and audit data interfaces between Broadridge systems and vendor partners to ensure data accuracy and integrity.
• Manage and resolve escalated participant issues by researching and coordinating with internal and external stakeholders to deliver timely solutions.
• Identifies and corrects issues and works with vendor partners to conduct root cause analysis.
• Review and reconcile deferral elections, plan contributions, employer match, forfeitures, distributions, vesting, and loan activity.
• Maintain and enhance standard operating procedures and process workflows; proactively identify and implement process improvements.
• Plays a crucial role in managing financial integrity using the vendor partner interfaces, reporting tools and data analysis skills to monitor plans and complete audits to ensure accuracy and improve plan efficiency.
• Ensure compliance adherence to ERISA, IRS, Department of Labor and IRC Section 409A regulations and applicable tax and reporting requirements.
• Completes and supports compliance activities such as Plan Testing, Form 5500 filings, SOX, standard audits, and federal and state regulations.
• Prepare reports for management and regulatory bodies including data preparation for benchmarking studies, market surveys, extraction of vendor reports and department reporting needs.
• Facilitates M&A benefit plan due diligence and related activities.
• Coordinate with external vendors and internal partners to deliver educational materials and programs to promote financial wellbeing and retirement readiness among plan participants.
• Contribute to departmental initiatives and projects, providing operational and project management support as needed.
• Act in the best interests of the plan’s participants and beneficiaries, adhering to fiduciary duties.

Senior Benefit Analyst – Retirement Plans

Procurement

• Negotiate favorable commercial terms, including pricing, volume discounts, service levels, and long-term contracts with IT suppliers and service providers.
• Manage the full lifecycle of sourcing initiatives, including stakeholder interviews, requirements gathering, documentation, design specifications, and implementation.
• Drive ongoing supplier optimization, and consolidation across the vendor supplier base.
• Identify, recommend, and implement best practices for sourcing and procurement processes, vendor selection, outsourcing, inventory control, and quality assurance.
• Develop and maintain basic reports, metrics, and dashboards (e.g., spend analysis, supplier performance, contract status) and provide regular updates to key stakeholders and leadership.
• Ensure compliance with internal policies, regulatory requirements, and risk management standards typical of a fintech environment.
• Develop and execute sourcing strategies across assigned categories to deliver long-term value and resilience.
• Perform detailed spend analyses, supplier benchmarking, and total cost of ownership (TCO) assessments.
• Engage stakeholders to understand business requirements and align sourcing initiatives accordingly.
• Lead contract negotiations to secure optimal pricing, service levels, and commercial terms.
• Build strong relationships with suppliers, ensuring performance, compliance, and continuous improvement.
• Identify and deliver measurable cost savings, efficiency gains, and process improvement opportunities.
• Develop business cases and track savings delivery against targets.
• Streamline sourcing processes and implement best practices to enhance procurement efficiency.
• Get hands-on with data extraction, bid analysis, and contract reviews—comfortable working 'in the weeds'.
• Partner with cross-functional teams to ensure timely procurement execution and alignment with operational needs.
• Assist other team members.