Senior Director, Customer Success
Anteriad
Senior Director, Product Management
Broadridge
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $140,000 per year
Job Level
Senior
About the role
- The Product Analyst will be responsible for leading and/or supporting several key projects (often simultaneously) from original concept through final implementation.
- Work closely with the product managers, sales and client service; obtain and document business requirements to create, manage and maintain project documentation including project definitions, prototype design, user stories, and process flows.
- Act as a Project Manager on certain projects; engage with engineering and QA teams throughout the software life cycle, including analysis, design, development support, testing, deployment, and sales.
- Assist in managing the overall project governance by creating and maintaining project schedules; help manage internal project communications to project & executive teams.
- Work with product managers and client service teams to assess client's issues and challenges, suggesting areas of improvement and defining proposed solutions.
- Take ownership of critical issues, enlist proper representation from other support teams and drive towards resolution.
Requirements
- Minimum 5+ years experience as a business analyst/product owner experience
- Prior experience writing business requirements, user stories or functional specifications required.
- Prior experience working in Financial Services Industry, especially relating to syndicated or direct lending
- SentryPM knowledge preferred
- Ability to prioritize effectively, multitask, and manage time appropriately.
- Excellent written and verbal communication skills including a strong track record of cross-team and cross-client team participation.
- An energetic, positive and innovative attitude, with leadership and facilitation skills to bring projects to a successful delivery.
- Experience with Agile and Waterfall Methodology.
- BS/BA degree in Business, Technology, or related field.
- Attention to detail
- Strong written communication skills
- Ability to work under tight deadlines
