Program Manager

• Manage TAP program providing software and hardware members with the tools and resources to build, test and deliver interoperable solutions with VMware products
• Drive the strategic direction of the TAP program and build meaningful partner relationships
• Provide end to end management of the growing TAP member community
• Proactively engage with prospective and new TAP members on the value proposition delivered to members and the benefits offered through the program
• Develop new TAP member ecosystems including identifying and launching new programs, and developing new partner relationships in support of strategic initiatives
• Manage TAP member onboarding, renewals, inquiries and support requests, including ad hoc requests for licenses, product/engineering inquiries and co-marketing support
• Develop and manage TAP program collateral, operation guides, portal content and knowledge base articles
• Scope and manage TAP system-related incidents, service requests, and develop business justification for all TAP system enhancements
• Work closely with key stakeholders including VCF partner engineering who manage interoperability and certification programs for members
• Support ongoing system testing as the business owner in all Broadcom UAT testing involving TAP systems and processes
• Clearly and concisely report and communicate impactful business results

Technology Alliance Program Manager

Program Manager

Mission Support Program Manager