Salary
💰 $68,640 - $78,750 per year
About the role
- Responsible for overall operation and day-to-day implementation of property management policies and procedures for single-family care homes
- Oversee maintenance program, directly supervising maintenance staff, conducting property inspections, and monitoring work orders
- Acquire bids and complete repair projects; manage project and construction tasks efficiently and timely
- Develop and maintain working relationships; cultivate teamwork and exemplary customer service; provide training as needed
- Represent organization to public agencies and the community; advise on property matters and report resident issues
- Establish emergency maintenance schedule and provide after-hours emergency response and direction
- Ensure preventative maintenance tasks and physical inspections are completed; review completed and outstanding work orders
- Prepare lists of capital replacements and submit to Regional Manager; bid out and select contractors; negotiate and monitor vendor agreements
- Schedule repairs and service contracts and provide Service Providers notice; ensure great move-in experience and tenant retention
- Communicate status of work orders, inspections, and service schedules in writing and verbally
- Financial management: supervise rent collection, review delinquencies, compare lease info to rent roll monthly, approve capital expenditures and ensure timely invoice processing
- Manage reserve funds and collaborate on eligible tax exemptions; maintain accurate maintenance records in Box or Salesforce
- Ensure compliance with leases, accounting/reporting procedures, Regional Centers, state licensing, fair housing, building/fire/ADA codes; ensure vendors are insured and licensed
- Adhere to department policies and create/update internal documents as assigned
Requirements
- Minimum of 1 year of property management experience
- Experience in affordable and/or supportive housing strongly preferred
- Experience working with people with disabilities preferred
- Knowledge of construction, repair, and/or renovation experience preferred
- Strong Project and Construction Management Skills
- Excellent critical thinking and problem-solving skills
- Capacity to handle multiple projects and complex tasks in a fast-paced setting
- Strong time management and attention to critical deadlines
- Ability to adjust priorities under deadline pressure
- Fluency with standard office technology, including databases and e-filing systems
- Proficiency in Word, Excel, and Outlook
- Effective communication skills across teams, departments and organizations
- Strong interpersonal skills, including customer service
- Experience directing staff
- Some understanding of housing development
- Careful attention to detail
- Assertiveness, persistence, and follow-through
- A valid, clean CA driver’s license and a personal insured vehicle are required
- Physical ability to perform tasks including standing, bending, lifting up to 50 pounds and working on uneven surfaces; exposure to hazards with PPE required