BrightView

Therapist

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines.
• Provide crisis and de-escalation techniques.
• Assist with treatment planning.
• Review progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Attend required meetings, including on-site staff meetings and multidisciplinary team meetings.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Follow adherence to all necessary regulatory and company compliance requirements.

Behavioral Health Counselor – Therapist

Manager

• Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
• Complete detailed reports on needs assessment and case management activities.
• Provide crisis and de-escalation techniques.
• Ensure patients have reliable transportation to BrightView and other care providers.
• Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
• Adhere to regulatory and company requirements in documentation and evaluation.
• Participate in TCM audit, meeting assessment and treatment plan completion expectations.

Targeted Case Manager I

Counselor

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines.
• Provide crisis and de-escalation techniques.
• Assist with treatment planning. Review progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Document all necessary treatment data into the electronic patient health record.
• Follow adherence to all necessary regulatory and company compliance requirements.

Behavioral Health Counselor I

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress towards treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required meetings, including on-site staff meetings and multidisciplinary team meetings
• Timely and comprehensively document all necessary treatment data into the electronic patient health record
• Follow adherence to all necessary regulatory and company compliance requirements

Counselor/Therapist

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines.
• Provide crisis and de-escalation techniques.
• Assist with treatment planning and review progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Follow adherence to all necessary regulatory and company compliance requirements.

Insurance

• Maintains patient demographic information and data collection systems
• Verify insurance eligibility for medical insurance for past and upcoming appointments by utilizing online websites or by contacting the carriers directly
• Coordinate with leadership regarding payer entry errors
• Assist front end and call center staff in understanding carrier websites and verification of eligibility
• Participates in development of organization procedures and update of forms and manuals
• Performs miscellaneous job-related duties as assigned
• Participates in educational activities and attends monthly staff meetings
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
• Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes

Revenue Cycle Specialist – Insurance Verification

Medical Director

• Provide leadership, vision, and direction for the psychiatric line of service.
• Oversee the assessment, diagnosis, and treatment planning for patients.
• Develop and implement treatment protocols, policies, and procedures.
• Collaborate with other medical professionals to develop comprehensive treatment plans.
• Conduct psychiatric evaluations, medication management, and psychotherapy services.
• Provide clinical supervision, mentorship, and guidance to psychiatric staff.
• Participate in the recruitment, hiring, and performance evaluation of psychiatric personnel.
• Stay up-to-date with advancements in addiction medicine and psychiatric research.
• Collaborate with community organizations and regulatory bodies.

Psychiatric Medical Director

• Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
• Assist patients in accessing medical, social, education, and employment resources.
• Complete detailed reports on needs assessment and case management activities.
• Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
• Provide crisis and de-escalation techniques.
• Ensure patients have reliable transportation to BrightView and other care providers.
• Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
• Adhere to regulatory and company requirements in documentation and evaluation.
• Participate in TCM audit, meeting assessment and treatment plan completion expectations.

Case Manager

• Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
• Complete detailed reports on needs assessment and case management activities.
• Provide crisis and de-escalation techniques.
• Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
• Adhere to regulatory and company requirements in documentation and evaluation.

Targeted Case Manager

Business Development Rep

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
• Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
• Apply sales techniques including objection handling, pipeline management, and account growth strategies
• Track activities and results through CRM, producing accurate reporting on outreach effectiveness
• Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively
• Represent BrightView at networking events, conferences, and community meetings to promote awareness
• Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes

Business Development – Outreach Coordinator

• Ensure timely completion of all medical appointments
• Review laboratory results and medical documentation from other providers
• Conduct chart and dashboard reviews to ensure adherence to medical policies

Behavioral Health Counselor – Therapist

Targeted Case Manager I

Behavioral Health Counselor I

Counselor

Counselor/Therapist

Behavioral Health Counselor – Therapist

Revenue Cycle Specialist – Insurance Verification

Psychiatric Medical Director

Case Manager

Targeted Case Manager

Counselor/Therapist

Business Development – Outreach Coordinator

Medical Director – Part Time