Connectivity Value-Add Services Product Manager
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
Cyber SecuritySQL
About the role
- own the strategy, roadmap, and in-market performance of Brightspeed’s connectivity-related add-ons
- translate customer and market insights into a prioritized backlog and lead cross-functional delivery to drive ARPU, adoption, retention, and NPS
- deliver a trusted suite of add-ons that will make Brightspeed Internet safer, more reliable, and more useful
- define the vision, north-star metrics, and 12–18-month roadmap for connectivity VAS
- write clear problem statements and acceptance criteria; lead agile sprints with Engineering, Digital, and CX teams
Requirements
- 7+ years in product management for ISP/telecom, cybersecurity/backup, or adjacent subscription services
- Proven backlog ownership and agile delivery with cross-functional teams
- Strong commercial and analytical skills; SQL/BI experience a plus
- Experience with catalog/entitlements, provisioning/billing, and CPE/app integration
- Familiarity with privacy/security standards and AI/automation use cases
Benefits
- competitive medical, dental, vision, and life insurance
- an employee assistance program
- a 401K plan with company match
- a host of voluntary benefits
- paid time off
- technology investment for remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementagile deliverybacklog ownershipSQLbusiness intelligencecatalog managemententitlements managementprovisioningbillingCPE integration
Soft skills
commercial skillsanalytical skillscross-functional leadershipcommunicationproblem-solving