Product Manager – Data and Infrastructure
Ledgebrook
Cloud
Product Manager, Entertainment Value-Add Services
Brightspeed
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
SQL
About the role
- Own the strategy, roadmap, and in-market performance of Brightspeed’s entertainment offerings
- Define the vision, north-star metrics, and 12–18-month roadmap for entertainment VAS
- Build business cases for new gaming, streaming, and music offers
- Maintain competitive and partner landscape intelligence
- Own backlog across catalog/entitlements, activation/linking, in-app/account UX, billing/proration, and QoE features
- Write clear problem statements and acceptance criteria
- Launch features via flags and A/B tests with KPI baselines
- Collaborate with Call Center Ops on scripts, routing, QA, and incentives for VAS sales and support
Requirements
- 7+ years in product management across ISP/telecom, gaming, music, or entertainment app ecosystems
- Proven backlog ownership and agile delivery with cross-functional teams
- Strong commercial and analytical skills; SQL/BI experience a plus
- Experience with catalog/entitlements, identity/SSO, billing/proration, QoE telemetry, and device/app ecosystems
- Familiarity with AI/automation for recommendations, anomaly detection, and agent-assist
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Paid time off program
- Wellness programs
- Remote, hybrid, or office roles depending on position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbacklog ownershipagile deliverySQLbusiness intelligencecatalog managementbillingquality of experienceAIautomation
Soft skills
strategic thinkinganalytical skillscollaborationcommunicationproblem-solving
