Brightline

Senior People Business Partner, Care Teams

Brightline

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Salary

💰 $120,000 - $150,000 per year

Job Level

Senior

About the role

  • Contribute to organizational strategy discussions by bringing a people perspective and translating leadership priorities into actionable People plans.
  • Anticipate workforce challenges and proactively develop strategies that enable growth, scalability, and operational excellence.
  • Translate clinical operational challenges (staffing, care model evolution, etc.) into actionable people strategies.
  • Execute against people strategies that support care delivery goals, applying independent judgment in selecting the right approaches and methods.
  • Support and execute organizational design efforts, applying expertise in structures, roles, and spans/layers to recommend and implement effective solutions.
  • Assess organizational capabilities and design interventions that enhance clarity, efficiency, and collaboration.
  • Advise leaders on aligning talent, resources, and operating models with evolving business needs.
  • Develop, apply, and refine People policies and programs that address the specific needs of care team operations, ensuring consistency and compliance across the organization.
  • Act as a coach and trusted advisor to clinical leaders and managers, strengthening their ability to lead high-performing care teams through growth and change.
  • Partner with managers and directors on leadership effectiveness, talent development, and succession planning, escalating complex executive-level matters as appropriate.
  • Provide well-reasoned, data-informed recommendations to leaders on people matters, adapting communication style to build credibility and influence outcomes.
  • Support leaders in navigating organizational change tied to growth, new service lines, or shifts in care delivery models, executing change plans with minimal direction.
  • Ensure adoption of new structures and strategies is smooth, aligned, and culturally consistent.
  • Model and reinforce Brightline's mission and values in day-to-day partnership with care teams, particularly during periods of growth and transition.
  • Partner with Clinical Recruiting teams to ensure hiring strategy supports both growth targets, and quality of hire, and workforce readiness.
  • Leverage people and business data to inform decisions, connecting workforce insights with clinical and operational metrics.
  • Provide leaders with clear, actionable recommendations that drive performance and employee engagement.
  • Own people-related outcomes for the Care organization, including retention, engagement, and workforce readiness metrics, and partner cross-functionally with Finance, Legal, and Clinical Operations to drive results through influence rather than direct authority.

Requirements

  • 6-8+ years of progressive HR Business Partner experience in high-growth, matrixed, or dynamic environments - with at least 3 years supporting clinical, healthcare, or field operations teams.
  • Bachelor’s degree in an HR-related field and/or HR certification preferred.
  • Solid experience in organizational design, change management, and coaching managers and directors through complex people challenges.
  • Strong working knowledge of employment law and employee relations best practices, with a balanced, business-oriented mindset.
  • Experience partnering with operations leaders in high-growth, matrixed environments (healthcare, tech, or SaaS strongly preferred)
  • Strong analytical skills - able to diagnose workforce trends, connect people data to business outcomes, and design interventions that drive measurable improvement
  • Strong communication, relationship-building, and influence skills; able to connect with stakeholders across functions and levels, including outside of core People and Care, to drive people outcomes.
  • Strategic thinker with the ability to zoom out on vision and zoom in on details when needed.
  • Comfortable operating with ambiguity, driving clarity, and leading through change.
  • Willingness to travel to New York and California in alignment with Care Team needs.
Benefits
  • Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
  • 12 Company Holidays + Floating Holidays, Holiday Shutdown, Flexible Time Off, Parental Leave
  • Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
  • Stock Options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR Business Partner experienceorganizational designchange managementemployment lawemployee relationsanalytical skillsworkforce trends analysisdata-informed decision makingtalent developmentsuccession planning
Soft Skills
communication skillsrelationship-buildinginfluence skillsstrategic thinkingability to operate with ambiguitycoachingproblem-solvingcollaborationadaptabilityleadership
Certifications
HR certification