Brightline

Therapist

• Providing comprehensive care to kids up to age 18, including ongoing therapy, care plan development, utilization of evidence-based interventions in individual and group formats, and measurement-based care best practices
• Collaborating with multidisciplinary teams, engaging in peer consultation, and engaging in continuous professional development
• Participating in community engagement & outreach opportunities
• Providing supervision to pre-licensed trainees (e.g., associate-level masters providers)

Licensed Clinical Therapist – Full-time

Data Analyst

• Responsible for leading our marketing analytics, web analytics, marketing data operations, and data governance efforts.
• Drive insights and understanding across the marketing team to improve performance and optimize marketing resource allocation.
• Understand existing objectives, campaigns, data flows, metrics, and stakeholders; recommend incremental improvements.
• Establish and maintain standardized marketing KPIs and leading metrics aligned with organizational goals and performance tracking.
• Champion a culture of data literacy, building operational dashboards, and socializing data through data-driven storytelling, visualization, and self-service empowerment.
• Learn and support existing tools, including: Ours Privacy, GA4, Snowflake, Contentful, CallTrackingMetrics, Google Ads, Meta Ads, Microsoft Clarity, and Tableau.
• Collaborate with engineering, product, and data teams to support two-way integrations between the MarTech stack and enterprise data systems.
• Define and lead the requirements for creating a marketing database in Snowflake.
• Partner closely with Marketing leadership, the B2B Growth team, paid media agencies, vendors, contractors, and internal teams to understand and own all marketing data flows and insights.
• Participate deeply in marketing data governance, collaborating closely with legal, compliance, data, and IS teams to ensure compliance with privacy laws (e.g., HIPAA, CCPA, COPPA).

Senior Marketing Technology – Analytics Manager

Human Resources

• Build, mentor, and develop a high-performing employee success team
• Serve as a strategic advisor to the CPO and executive team on all matters related to employee experience and organizational health
• Drive culture initiatives and employee engagement programs that reinforce company values
• Lead change management efforts for organizational transformations and scaling challenges
• Establish KPIs and dashboards to measure success across all employee success work streams
• Lead and develop a team of People Business Partners who serve as strategic advisors to business leaders across the organization
• Partner with executives and managers to diagnose organizational challenges, drive leadership effectiveness, and enable team performance
• Design and implement talent strategies including succession planning, organizational design, and workforce planning
• Coach leaders through complex employee relations situations, performance management, and organizational change
• Drive alignment between business strategy and people initiatives, translating business needs into actionable people programs
• Own end-to-end employee lifecycle operations including onboarding, offboarding, HRIS administration, and employee data management
• Build and scale operational processes that are efficient, compliant, and create exceptional employee experiences
• Implement and optimize people systems and technology to support growing headcount and operational needs
• Establish metrics and analytics to measure operational efficiency, employee experience, and identify areas for improvement
• Lead leave administration, accommodations, and employee services programs
• Develop and oversee comprehensive total rewards strategy including compensation philosophy, equity programs, benefits, and recognition
• Lead annual compensation planning cycles including merit, equity refreshes, and market adjustments
• Support Total Rewards team members with market benchmarking and competitive analysis to ensure our rewards programs attract and retain top talent
• Design and manage benefits programs that support employee wellbeing and align with company values
• Partner with Finance on headcount planning, budget management, and ROI analysis of people programs
• Ensure pay equity and conduct regular compensation audits
• Collaborate closely with TA leadership to ensure seamless handoffs from offer acceptance through onboarding
• Provide workforce planning insights to inform recruiting strategy and hiring priorities
• Support employer branding and candidate experience initiatives that reflect employee experience reality
• Partner on new hire onboarding programs that accelerate time-to-productivity
• Share market intelligence and compensation data to support competitive offer strategies

Senior Director – Employee Experience

Financial Planning and Analysis

• Lead the annual budgeting process and ongoing monthly forecasting cycle
• Build and maintain complex financial models; interpret data, draw conclusions, and make recommendations that drive results and influence leaders
• Prepare and communicate monthly, quarterly, and annual variance analyses
• Partner with business leaders across Care Operations, Product, Data Science, and more to understand unit economics and improve operational efficiency
• Collaborate with Accounting and Revenue Cycle Management to support and streamline month-end close processes
• Partner cross-functionally to implement FP&A best practices
• Support the CFO and VP of Finance in delivering monthly reporting packages to the ELT and quarterly packages to the Board, enabling critical strategic discussions
• Identify opportunities to improve, scale, or simplify FP&A processes across teams and the organization
• Drive ad hoc strategic and operational projects, demonstrating versatility and agility in a dynamic environment

Senior FP&A Analyst

• Provide clinical consultation and people leadership for up to 5 licensed therapists for our core evidence-based care offerings. Manager duties include quality oversight, clinical skill growth support, and personal growth, including the following specific tasks:
• Meeting 1:1 with direct reports weekly to guide their use of core EBPs (e.g., diagnostic evaluations, CBT with exposure/ERP, BA, OST, PMT, DBT, HRT, ACT, TFCBT) that align with our standard of care
• Quality oversight of their documentation, caseload, and caseload management.
• Reviewing some recorded sessions for quality oversight and fidelity to EBP delivery for providers who are obtaining additional training in a clinical domain
• Leading or supporting consultation groups around specific topic areas
• Supporting providers with career growth, performance management, and other needs
• Maintain an active clinical caseload (up to ~60% of your time), delivering evidence-based care to children and teens (up to age 18), including: diagnostic evaluations, ongoing therapy using evidence-based interventions and measurement-based care best practices, and collaborative care plan development
• Collaborating with multidisciplinary teams, engaging in peer consultation, and engaging in continuous professional development
• Participating in community engagement & outreach opportunities

Therapy Manager

Compliance

• Ensure compensation, benefits, and people programs comply with federal, state, and multi-state regulatory requirements.
• Develop and maintain compliant policies, frameworks, and governance practices.
• Design and deliver performance management programs that foster continuous feedback, enable growth, and align with organizational objectives.
• Define role expectations and competency frameworks across functions.
• Serve as a strategic leader within our career path and org design workstreams, ensuring clarity, consistency, and scalability.
• Collaborate with executive leadership across all teams and functions.
• Ensure programs are grounded in strong analytics and decision-making rigor.

Total Rewards Director – Compliance

Director

• Serving as hiring manager for all therapists in the clinic, ensuring that all new hires meet Brightline’s high expectations for their role.
• Ensuring all new clinic hires are fully trained on all Brightline clinical protocols and approaches, and operational policies and procedures.
• Ensuring that all Brightline clinical and operational policies and procedures are followed with fidelity.
• Assessing ongoing development and training needs for the team
• Partnering with the Director of Clinical Training and Quality and the VP of Care Strategy and Delivery on all clinical training enrichment needs
• Partnering with the SVP of Operations on all operational training needs.
• Holding staff compassionately accountable for meeting performance expectations, including implementation of our tiered performance management practice (includes performance improvement plans and peer review), as needed.
• Overseeing peer consultation in weekly-biweekly team meetings to ensure clinical excellence and align with best practices
• Providing clinical quality oversight to all clinic providers to ensure alignment with best practices, the state of the science, and Brightline’s clinical care protocols.
• This will include regular chart audits and feedback to providers
• Providing managerial oversight to all clinical managers and supervisors within their purview to ensure alignment and consistency in approach across teams.
• Meeting 1:1 with all providers at least biweekly to review clinical care and documentation, caseload, productivity, engagement, and operational needs (e.g., tool use).
• Providing supervision to pre-licensed therapists, including review of and co-signature on clinical documentation.
• Collaborating cross-functionally with Brightline corporate leaders and other stakeholders on key metrics and levers that indicate overall clinic health and success, including clinical (e.g., quality, care outcomes, standards of practice), operational (e.g., profit & loss, utilization/capacity), people (e.g., retention, employee satisfaction, employee development), and growth (e.g., new member leads, conversion) domains.
• Owning root cause analysis of identified concerns related to the clinic and collaborating with Brightline corporate team on the identification and implementation of subsequent solutions.
• Proactively identifying opportunities for improvement from clinical, operational, people leadership, or growth perspectives and collaborating with the Brightline corporate team on any potential new initiatives.
• Monitoring and overseeing the management of clinic office schedules, supplies, and other day-to-day needs.
• Timely issue resolution for concerns raised by members, clinic staff, or other stakeholders.
• Overseeing management of physical space needs (e.g., building management) or related concerns in partnership with the office manager.
• Providing and overseeing care for youth within our specialty care offerings (psychological testing, Anxiety & OCD clinic, Attention & Behavior clinic) and general outpatient care. Youth will present with a wide variety of presenting concerns, including but not limited to anxiety and obsessive compulsive disorder, behavior and impulse control disorders, body focused repetitive behaviors
• Providing excellent evidence-based interventions for youth and families, including but not limited to cognitive behavioral therapy (CBT), exposure and response prevention (ERP), parent management training (PMT), dialectical behavior therapy (DBT), habit reversal training (HRT), and other empirically supported interventions.
• Conducting diagnostic evaluations and psychological testing for common youth concerns, such as anxiety, depression, ADHD, behavioral issues, trauma, learning disorders, autism, and other similar presentations
• Demonstrating strong knowledge of current clinical research and a commitment to staying updated on the latest empirical advancements.
• Demonstrating a clear understanding and deep commitment to ethical standards of care
• Direct clinical care will not exceed 50% of the role and will reduce over time as the clinic grows.
• Partnering with our Marketing and Client Success teams to build and nourish relationships with key stakeholders (e.g., hospitals, pediatrician groups, payors, and schools).
• Organizing and leading community engagement efforts (e.g., informational/psychoeducational speaking engagements at schools or other medical offices) in collaboration with Brightline’s corporate partners.
• Overseeing community engagement efforts led by other members of the clinic staff