brightfin

Chief Marketing Officer

• Build the function and own the category narrative
• Demand generation and account-based marketing
• Pipeline contribution to new ARR
• Competitive displacement strategy with Apptio accounts
• Manage content, thought leadership, and the Brightfin podcast
• Oversee brand, website, and all external communications
• Publish the Annual IT Spend Optimization Benchmark
• Build and lead an outcome-obsessed team

VP of Marketing

Full-stack Engineer

• own features end-to-end — from data model to UI — across our ServiceNow-native platform and the decoupled services we are building alongside it
• pair daily with AI agents to design, build, test, and ship
• set the bar for what AI-driven development looks like at Brightfin
• orchestrate Claude, Cursor, Codex, and our internal agents to ship faster than a traditional team
• write the prompts, review the output, own the result
• production code in our platform: JavaScript/TypeScript, Node, React, and Python where the data lives
• tests are non-negotiable
• find a workflow that saves the team a day a week, document it, teach it
• we learn in public

Full Stack Developer

Financial Planning and Analysis

• Build and own updates to financial models for revenue, expenses, cash flow, headcount, and SaaS metrics
• Maintain and refine rolling forecasts and detailed budgeting templates
• Track and model SaaS performance indicators: ARR/MRR, churn, retention, CAC, LTV, cohort performance, etc.
• Construct monthly, and quarterly financial reports and metrics and analyze variances
• Dive into ad-hoc analytics requests, extracting insights and translating them into explanations and recommendations
• Support financial diligence, valuation modeling, and scenario analysis for potential M&A opportunities
• Assist with integration modeling and post-acquisition performance tracking as needed
• Partner with Sales, Marketing, and Customer Success to understand drivers of performance and model impacts at a granular level
• Participate in and reviews aspects of the month end close process
• Lead Sales commission variable compensation calculation and financial administration
• Ensure financial data integrity and alignment between actuals and models
• Prepare and deliver regular financial reporting to the VP of Finance & Accounting, COO, CEO, and Board of Directors
• Clearly articulate model assumptions, limitations, and insights to non-finance stakeholders

FP&A Manager

Artificial Intelligence

• Define and own the long-range product vision and strategy spanning TEM, ITFM, FinOps, and AI spend management, including market positioning, roadmap, and competitive differentiation.
• Lead, manage, and hold accountable the combined product and engineering organization, establishing one unified operating rhythm and shared set of priorities.
• Build, operate, and continuously improve the AI-driven development lifecycle (AIDLC), moving concepts from discovery through deployment at materially faster cycle times than traditional software development methods.
• Architect and deliver the product foundation required to support an outcome-based commercial model, including the measurement systems and platform capabilities that tie customer results to contractual commitments.
• Recruit, develop, and retain senior product and engineering leadership, including domain experts in IT finance, FinOps, and enterprise SaaS.
• Partner with the CEO and executive team on company-wide strategy, capital allocation, pricing, and go-to-market alignment.
• Establish and maintain engineering standards covering quality, security, scalability, and platform reliability appropriate for enterprise customers.
• Govern the company's technical and product relationship with the ServiceNow ecosystem, including integration depth, platform dependencies, and the architectural decisions that preserve optionality beyond it.
• Represent product and engineering to customers, prospects, the board of directors, and investors as required.
• Establish key performance indicators for product adoption, engineering velocity, platform reliability, and customer outcomes, and report against them on a regular cadence.

Chief Product, AI Officer

Implementation Specialist

• Implementation Project lead for planning, design, communication, and execution of scoped requirements
• Creation and utilization of customer project plans, risk identification and remediation planning
• Responsible for internal and external program documentation
• Effectively hosts project calls & discovery workshops with onboarding clients
• Develop and execute strategies to achieve workable customer solutions in line with company goals and scope requirements
• Ensure KPIs (Key Performance Indicators) are on target and effectively communicated to all levels of the organization
• Management of internal and external project expectations and communication
• Organization of customization scoping, documentation, tracking, and invoicing (as applicable)
• Ensures testing of application functionality alongside the Technical Implementation Specialist
• Successful team coordination of initial customer implementation and ongoing platform upgrades
• Manage a team of technical specialists responsible for platform build and project plan execution
• Responsible for overall project quality control throughout development, maintaining brightfin delivery standards
• Establish and maintain strong business relationships with internal and external teams
• Coordinates training and lifecycle transition stages internally and externally
• Identifies business value provided by the contracted solution; understands the business objectives of customers at various stages of the relationship to align services with those objectives
• Capture system or process enhancement opportunities; document and communicate enhancements to appropriate internal stakeholders for work/cost estimations.
• Maintains up to date brightfin application technical knowledge and industry best practices
• Ensures tools are in place for optimal operational efficiency based on brightfin initiatives.

Implementation Manager

ServiceNow

• Design and deliver scalable financial management solutions on the ServiceNow platform
• Lead architecture and design of financial management solutions including budgeting, cost modeling, and billing
• Collaborate with stakeholders to translate business and financial management requirements into technical designs
• Provide architectural guidance to development teams throughout the implementation lifecycle
• Serve as a trusted advisor to customers on IT Financial Management and budgeting processes
• Support User Acceptance Testing (UAT) and lead training sessions for user adoption

Solutions Architect – ServiceNow Financial Management

Software Engineer

• Own the engineering delivery model: sprint cadence, release quality, deployment velocity, and incident response across the full platform.
• Drive meaningful improvement in delivery predictability — Brightfin needs to ship faster and more reliably as the product roadmap expands.
• Partner directly with the CPO to translate product strategy into executable engineering plans.
• Establish clear engineering SLAs and accountability structures across distributed teams.
• Drive AI adoption across the engineering team — engineering should lead, not follow, Brightfin’s company-wide AI fluency initiative.
• Build trusted relationships with the CPO and CEO; translate technical complexity into business impact.
• Own the engineering org design: team structure, hiring prioritization, headcount planning, and budget.
• Own the technical architecture strategy in partnership with staff/principal engineers: API design, data layer, integrations, and scalability.
• Understand and evolve engineering standards, code quality practices, security posture, and DevOps/CI-CD maturity.
• Lead, develop, and retain engineering managers and senior individual contributors across the US, Ukraine, the Philippines, and other geographies.
• Build a high-performance, psychologically safe engineering culture that spans geographies and legacy company identities (brightfin + Proven Optics).