brightfin

IT Support

• Process system triggered invoice audit and data reconciliation tasks for client invoices
• Generate system-based allocation and accrual reports as per client requirements
• Generate accounts payable reports within our contractual SLAs
• Multi-tasking between several work streams at a fast pace while delivering quality outcomes
• Work with the data entry team on troubleshooting and quality assuring invoice uploads
• Troubleshooting audit, reconciliation, and reporting errors in a timely and service-oriented manner
• Checking the correctness of electronic mappers and working closely with Delivery Managers and Providers integration team in case of re-mapping is needed
• Address data quality issues impacting the client experience
• Track work tasks and status in the system
• Working on providers portal to find additional customers allocation info
• Creating disputes with providers in case errors from their side
• Track and process different client requests
• Checking and analysis of providers data (raw data files, generic files, pdf invoices) to detect inconsistencies

Data Audit Specialist

Security Engineer

• Own our security program end to end: governance, compliance, customer trust, and product security.
• Design and run brightfin's Information Security Management System (ISMS), aligned to NIST CSF and ISO 27001 principles
• Own SOC 2 Type II compliance — including annual audits, evidence collection, and continuous monitoring
• Maintain and mature security policies, standards, and procedures across the organization
• Lead the company's incident response program: planning, tabletop exercises, and live incident management
• Own the security review process for enterprise deals — respond to RFPs, security questionnaires, and customer audits
• Develop and maintain a security trust portal and standard documentation package
• Build and maintain a risk register; report on risk posture to the executive team and board quarterly
• Manage third-party and vendor security risk, including contract review and ongoing monitoring
• Ensure compliance with applicable data privacy regulations (GDPR, CCPA, HIPAA where applicable)
• Partner with the engineering team on secure SDLC practices — code scanning, dependency management, penetration testing
• Drive cloud security posture management for our AWS/Azure/GCP environments
• Own the vulnerability management program: triage, prioritization, and remediation tracking
• Hire and manage a small initial security team (target: 2–3 hires in year one)
• Run security awareness training and phishing simulation programs company-wide
• Build a security-conscious culture without creating friction for a fast-moving engineering team

Vice President – Information Security

Director

• Lead infrastructure design, implementation, and ongoing management across a globally distributed, fully remote organization
• Oversee a broad portfolio of SaaS solutions spanning collaboration, productivity, security, endpoint management, and identity
• Develop and maintain IT policies, procedures, and documentation that scale with the organization
• Mentor and develop a geographically distributed IT team spanning the Philippines, Ukraine, and the United States
• Serve as a critical operational partner to the VP of Security
• Own the execution of compliance-related controls, evidence collection, and audit readiness activities in support of Brightfin’s ISO 27001 and SOC 2 certifications
• Maintain rigorous SaaS governance practices — including access reviews, configuration baselines, and third-party risk assessments
• Partner cross-functionally with Engineering, Legal, Finance, and Customer Success to operationalize security and compliance requirements
• Provide consultative technical leadership to the DevOps function, guiding infrastructure design, reliability strategy, and developer experience
• Serve as a bridge between IT Operations and Engineering.

Director of IT

Chief Marketing Officer

• Build the function and own the category narrative
• Demand generation and account-based marketing
• Pipeline contribution to new ARR
• Competitive displacement strategy with Apptio accounts
• Manage content, thought leadership, and the Brightfin podcast
• Oversee brand, website, and all external communications
• Publish the Annual IT Spend Optimization Benchmark
• Build and lead an outcome-obsessed team

VP of Marketing

Full-stack Engineer

• own features end-to-end — from data model to UI — across our ServiceNow-native platform and the decoupled services we are building alongside it
• pair daily with AI agents to design, build, test, and ship
• set the bar for what AI-driven development looks like at Brightfin
• orchestrate Claude, Cursor, Codex, and our internal agents to ship faster than a traditional team
• write the prompts, review the output, own the result
• production code in our platform: JavaScript/TypeScript, Node, React, and Python where the data lives
• tests are non-negotiable
• find a workflow that saves the team a day a week, document it, teach it
• we learn in public

Data Audit Specialist

Vice President – Information Security

Director of IT

VP of Marketing

Full Stack Developer