Bridgestone EMEA

Account Manager

• realizowanie budżetu sprzedaży u obecnych dystrybutorów Bridgestone
• doradztwo oraz sprzedaż opon i rozwiązań mobilnych do flot ciężarowych (wizyty u klientów flotowych, monitoring stanu ogumienia, aktywne przedstawianie oferty handlowej, doradztwo produktowo-techniczne)
• poszukiwanie i identyfikacja szans dla rozwoju sprzedaży na podległym terenie
• analiza rynku
• współpraca z kolegami z innych działów, aby zapewnić najwyższy poziom realizacji powierzonych celów handlowych

Key Account Manager

Digital Marketing

• Coordinate the implementation of Brand Activation platforms ensuring a consistent Brand message across all marketing activities.
• Support Head of Marketing AME on the execution of the Marketing Plan to support brand strategy and positioning based on EMEA and CoE guidelines.
• Boost BS & FS Brand Power through Brand Activation Platforms, implementing the proper execution plan and continuous development of new opportunities.
• Ensure a consistent brand message and image, in line with EMEA brand guidelines, across all company and channel activities.
• Implement the Global Brands Identity with a primary focus on positioning BS as a Leader in Mobility Solutions.
• Coordinate Prestige OEM local activations in strong coordination with HQ brand team.
• Localize all HQ Product Marketing Materials in strong coordination with business related roles.
• Coordination and execution of new/hero/strategic products launching plans at local level including launch events, Roadshows, etc.
• Execute Hero products paid media marketing plan in full coordination with Head of Marketing AME and HQ Business Marketing.
• Monitor digital performance through analytics and provide actionable insights through detailed reporting.
• Organize and coordinate all local events to ensure alignment with brand and image policies, fostering a consistent and high-quality representation of the brand.

Brand, Product & Digital Marketing Professional – 9 Month Temporary Contract

Customer Support

• Act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
• Collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
• Record and process custom/special orders and coordinate with relevant teams.
• Respond promptly to escalated customer issues and ensure resolution.
• Provide advanced product/service information and support fitment inquiries.
• Follow sales and channel dynamics to provide tailored suggestions to customers.
• Build strong customer relationships and adopt customized strategies.
• Participate in regional meetings and share feedback from stakeholders.

Customer Service Representative, Italian, English

Administration

• Support the efficient management and administration of daily fleet operations within the Fleet Frontline Administration (SSC) department.
• Report directly to the Frontline Team Leader Fleet and contribute to maintaining accurate records, resolving incidents, and ensuring smooth operational processes.
• Administering, managing, monitoring, and resolving incidents within the Fleet business.
• Recording, documenting, monitoring, and analyzing relevant data to support fleet operations.
• Managing customer and supplier accounting and inventory management to maintain accurate records and efficient processes.
• Managing and providing customer and service provider reporting.
• Supporting accurate and timely handling of fleet-related documentation and compliance requirements.

Fleet Administration Specialist, Italian, English, Polish

Collections

• Support the Credit Manager and work within the Credit
• Administer and improve credit and collections processes
• Ensure compliance and maintain strong collaboration with internal teams
• Research credit history and prepare credit reports for analysis
• Apply credit lines and payment terms for new customer and supplier accounts
• Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities
• Follow up on overdue accounts through letters, calls, and external debt collection services
• Proactively identify solutions for challenging outstanding situations
• Contribute to process improvements with an end-to-end mindset
• Prepare reports and provide insights to support decision-making

Credit and Collections Analyst – Italian, Romanian, English

Sales

• Support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims.
• Maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards.
• Collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.
• Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
• Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
• Monitoring accruals and ensuring proper reporting and reconciliation.
• Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
• Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization.
• Maintaining documentation for audit and compliance purposes.
• Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
• Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner.
• Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team.
• Supporting monthly closures and reporting activities and driving continuous improvement initiatives in sales administration processes.

Sales Admin Specialist, Italian, English, Polish

• Lead and develop a team of Customer Service Representatives
• Ensure compliance with Order Management policies and service standards
• Act as second point of contact for escalated customer queries and complaints
• Monitor KPIs and SLAs, implement corrective actions where needed
• Represent Customer Service in regional and central project meetings
• Collaborate with CoE and IT on process improvements and digital initiatives
• Maintain and update process documentation (SOPs, playbooks)
• Attend customer visits and support sales-related initiatives
• Drive cross-functional collaboration with Sales, Finance, LSCM, and Marketing
• Support onboarding, training, and knowledge-sharing within the team

Customer Service Team Leader – Italian, English

General Counsel

• Apporter un conseil expert en droit du travail à tous les niveaux de l’organisation.
• Accompagner l’équipe RH et managers dans la gestion des procédures disciplinaires.
• Rédiger et maintenir à jour les documents légaux et modèles juridiques.
• Piloter les enquêtes harcèlement / discrimination en tant que référent harcèlement.
• Assurer une veille législative et jurisprudentielle, et proposer les adaptations nécessaires.
• Animer des ateliers juridiques, rédiger des newsletters et notes pratiques.
• Définir la stratégie de gestion des pré-contentieux afin de prévenir les risques.
• Piloter les dossiers contentieux en lien avec les conseils externes.
• Préparer, animer et suivre les réunions mensuelles du CSE et de ses commissions.
• Co‑animer aux côtés de la DRH les négociations d’accords d’entreprise.
• Rédiger, déposer et superviser l’implémentation des accords collectifs.
• Apporter une expertise juridique dans la conduite des projets (organisation, transformation…).
• Réaliser les audits juridiques nécessaires.
• Préparer les consultations du CSE sur les projets impactant les salariés.
• Proposer une stratégie de communication sociale facilitant l’adhésion au changement.
• Accompagner la mise en œuvre opérationnelle des projets.
• Contribuer à la conception et au déploiement des projets transverses RH.

Responsable juridique, relations sociales

Manager

• Oversee the Final Inspection production processes by deploying methods and procedures to produce quality products in a cost-effective manner.
• Implement manufacturing strategies and action plans to ensure that the unit facility supports the company’s strategic initiatives.
• Assists Manufacturing Manager in the development and attainment of the business plan through setting business unit goals and strategies in line with corporate strategies.
• Ensure that a strong focus on, employees’ safety, product and process quality, environmental responsibility and continuous improvement, is a critical part of the work at every level of the manufacturing organization.
• Initiate, enable, lead and support projects that will improve productivity, quality, safety, environment and delivery, and will reduce cost, lead time, waste and accidents.
• Build a high-performance business unit, trough proactive talent management, including employee involvement, strong succession planning and management, individual development, and alignment with global strategies in these areas.
• To ensure that we produce a quality product that exceeds customer’s expectations and aim to ensure that the product or service an organization provides is fit for purpose, is consistent and meets both external and internal requirements.
• This includes but is not restricted to:
• Oversee the implementation and maintenance of applicable legal and corporate policies and procedures.
• Coach, train, motivate and guide all plant operators, employees and associates on quality standards and procedures.
• Develop and implement strategies to facilitate, develop and grow a culture of continuous improvement and quality consciousness throughout the organization.

Quality Manager

Engineer

• Assume responsibility for the daily management and control of tire-related technical issues in the field within a region.
• Work within a small technical team, manage your own workload and be accountable for product quality and performance.
• Prioritize and manage the workload within your region, including assessing product quality.
• Visit selected users and monitor, analyze, and report on tire performance characteristics.
• Coordinate your activities with commercial managers across all product groups.
• Work with the MTE Team Leader and/or the Technical Director and take ownership of the regional action plan.
• Carry out any reasonable technical task at the discretion of the MTE Team Leader or Technical Director, as required.
• Support the sales force and relevant field professionals for all product groups.

Technical Engineer

• Support the Credit Manager and work within the Credit.
• Administer and improve credit and collections processes, ensuring compliance.
• Maintain strong collaboration with internal teams and EMEA entities.
• Research credit history and prepare credit reports for analysis.
• Apply credit lines and payment terms for new customer and supplier accounts.
• Monitor and maintain customer accounts, track outstanding balances, and prioritize collection activities.
• Follow up on overdue accounts through letters, calls, and external debt collection services.
• Proactively identify solutions for challenging outstanding situations.
• Contribute to process improvements with an end-to-end mindset.
• Prepare reports and provide insights to support decision-making.

Credit and Collections Analyst, English

• Be accountable to achieve the assigned company targets.
• Plan & execute yearly agreement on each product segment, order taking, sell-in campaign, PO campaign, sell-on/sell-out actions.
• Execute price tactics & strategy, managing properly sell-in price conditions following internal policies.
• Be the windows person for Bridgestone with key customers, ensure proper relationship acting as consultant improving partnership level and customer satisfaction following our Go-to-market plans.
• Cooperate with Retail Sales/Area Manager and Marketing team to execute activities on the field and to manage channel balance/development, minimizing conflict and supporting channel company strategy.
• Retrieving public information following compliance guidelines: o Collect & share market & channel trends, sell-in, sell-on, sell-out, customers structure evolution, stock evolution, etc o Collect & share market products news, sizes evolution, automotive trends o Collect & share pricing & trade marketing information, competitors business model evolution (customer supports, supply, credit limits, etc).
• Develop and submit customized action plans for the implementation of Bridgestone short and long term strategy.
• Ensure proper credit management together with credit dept in to achieve company targets, taking into account all product segments.

Key Account Manager – Wholesalers

• Provide commercial support for accounts receivable and customer credit management processes.
• Monitor receivables, manage complaints, maintain customer master data, and ensure compliance with credit policies and KPIs.
• Collaborate with internal teams and participate in audits and training initiatives.
• Monitor and maintain receivables accounts and prepare debit-side payment runs.
• Assign business transactions for posting via ticket system (QRMS).
• Record and follow up on customer complaints; ensure proper documentation and credit note posting.
• Prepare correction postings and settlements for customers.
• Check and maintain customer master data and hierarchies in SAP.
• Review blocked orders and assign credit limits/payment terms in line with policy.
• Gather credit information for customer credit checks.
• Ensure compliance with KPIs (DSO, overdue reduction, limit management).
• Assist with internal and external audits.
• Support new customer registration and master data updates.
• Communicate with customers, sales, and credit teams.
• Participate in training sessions for new hires and process updates.

Credit and Collections Administrator, English

Human Resources

• Support the plant organization to deliver its business objectives through the roll-out and on-going execution of local, regional and global HR initiatives and projects.
• Supports the site in the attraction of talent, employee engagement, development, and strategic reward.
• Report directly to the HRPB Technology & Operations, Sustainability, and a dotted line to the Site Managing Director.
• Lead a team of professionals.
• Part of Plant Leadership Team and Manufacturing HR Leadership Team.
• Drive the overall Site Training Strategy.
• Develop a strategic workforce plan that ensures attraction of the right employees.
• Partner with site leadership to implement a robust annual process (goal deployment, performance and development process, reward).
• Implement an employee wellness approach that incorporates best practices in occupational health and safety.
• Coordinate all labor relations activities at the site to maintain a positive industrial relations climate.
• Ensure implementation of a market competitive compensation and benefits strategy.

HR BP

Controller

• Responsible for managing credit control processes to safeguard liquidity and minimize financial risk.
• Perform credit assessments based on financial reports, disclosures, and internal data.
• Determine and allocate credit limits and payment terms; review and adjust regularly.
• Monitor overdue receivables and manage dunning procedures.
• Release blocked orders and ensure liquidity through early repayment.
• Cooperate with trade credit insurance and debt collection services.
• Process insolvent customers and manage related documentation.
• Prepare monthly financial closing and KPI reports.
• Act as central information point for customer changes across departments.
• Prepare audit-relevant information and support credit audits.