brickfox Multichannel eCommerce

Account Manager

• Manage and further develop existing B2B SaaS customers
• Build and maintain long-term, partnership-based customer relationships
• Identify expansion, upselling, and growth opportunities
• Coordinate contract renewals and extensions of proposals and services
• Regularly communicate with customers about usage, requirements, and product developments
• Work closely with Customer Success, Support, and Product Management
• Maintain and document all customer-relevant information in the CRM system

Account Manager, B2B SaaS

Account Executive

• Responsible for acquiring and expanding new customer relationships
• Significant autonomy in the sales process and true ownership
• Conducting demanding, consultative sales conversations around complex SaaS solutions
• Working in a professional, ambitious, and supportive team
• Remote work within Germany with flexible working hours
• Long-term perspective and performance-based compensation
• Acquiring new B2B customers in the SaaS and platform space
• Independently managing the entire sales cycle (Lead → Closing)
• Analyzing customer requirements and developing tailored solution and proposal concepts
• Delivering presentations, product demos, and decision-making meetings at management level
• Negotiating proposals, pricing, and contracts
• Close collaboration with product management, marketing, and other departments
• Documenting and maintaining all sales activities in the CRM system

Account Executive, B2B SaaS

Manager

• Planung, Steuerung und Koordination paralleler E-Commerce- und SaaS-Projekte
• Pflege von Roadmaps und Projektplänen sowie laufende Abstimmung von Prioritäten
• Transparente Steuerung unterschiedlicher Themen wie Features, Support-Anforderungen, Schnittstellen und Produktinitiativen
• Enge Zusammenarbeit mit Product Owner und Entwicklungsteam zur optimalen Nutzung vorhandener Kapazitäten
• Proaktive Kommunikation mit internen und externen Stakeholdern bei Planänderungen oder neuen Anforderungen
• Moderation agiler Formate und Sicherstellung eines klaren Projekt- und Status-Reportings
• Weiterentwicklung von Prozessen, Workflows und Kennzahlen zur besseren Planbarkeit und Vorhersagbarkeit

Projektmanager – Teilzeit

• Planning, controlling and coordinating parallel e-commerce and SaaS projects
• Maintaining roadmaps and project plans and continuously aligning priorities
• Transparent management of topics such as features, support requests, integrations and product initiatives
• Close collaboration with the Product Owner and development team to make optimal use of available capacity
• Proactive communication with internal and external stakeholders regarding plan changes or new requirements
• Facilitating agile ceremonies and ensuring clear project and status reporting
• Improving processes, workflows and metrics to increase predictability and planning reliability

Account Manager, B2B SaaS

Account Executive, B2B SaaS

Projektmanager – Teilzeit

Project Manager, Part-time