Brevo

Account Executive

• Develop pipeline and close strategic enterprise deals across UK market
• Navigate complex sales cycles, manage multiple stakeholders and build strong executive relationships
• Partner cross-functionally with Customer Success, Marketing, and Product to craft the right solution for each customer
• Develop and execute territory plans and prioritize long-term growth and relationship-building
• Consistently hit or exceed your quota, with full ownership of your pipeline and forecasting in our CRM
• Act as a voice of the customer, bringing back insights that shape our product and GTM strategy

Enterprise Account Executive

• The Account Executive (AE) is responsible for driving the full sales cycle—from discovery to close—with a focus on high-value inbound leads.
• This includes scheduling and leading product demos, articulating the value of Brevo’s solutions, and negotiating and closing deals.
• The AE engages deeply with prospects, conducts discovery to understand client needs, and tailors solutions accordingly.
• The role lies in the Pro team which corresponds to our SMB segment (high velocity sales).
• In this role, success is driven by the ability to build strong relationships, efficiently manage your inbound leads and pipeline, moving fast in your sales cycle, multi-thread across key stakeholders, and deliver compelling, customized pitches.
• The AE collaborates cross-functionally with internal teams while maintaining a deep understanding of Brevo’s platform, market dynamics, and competitive landscape.

Account Executive – English, French Speaker

Customer Success Manager

• Own enterprise account strategy: Co-create Success Plans with your customers, define clear goals and KPIs, and ensure their success is measurable and documented
• Drive retention & risk management: Proactively monitor account health, anticipate churn risks early, and lead recovery plans for stalled or at-risk accounts
• Actively drive expansion: Identify cross-sell and upsell opportunities through quartely business reviews. Work closely with the AE on larger or more complex upsell motions.
• Lead cross-functional execution: Coordinate internal stakeholders (Sales, Product, Support, Finance, Onboarding/Implementation) and keep them aligned with customer timelines and priorities.
• Manage executive relationships at scale: Build and nurture trusted, long-term partnerships with C-level and senior executive stakeholders across your portfolio. Act as a strategic advisor and primary point of contact, ensuring alignment between customer objectives and Brevo’s value proposition.
• Establish a strong customer cadence: Conduct Quarterly Business Reviews (QBRs) with your clients to track business performance, identify growth opportunities, and translate data into concrete, actionable recommendations.
• Represent the voice of the customer: Bring structured customer feedback to Product and internal teams to continuously improve customer experience and outcomes.
• Enable customer advocacy: Proactively identify and deliver opportunities for case studies, referrals, event participation, and co-marketing initiatives in close collaboration with the Marketing team.
• Shape team ways of working & mentor colleagues: Take a natural leadership role within the team - mentor junior CSMs, constructively challenge existing processes, and actively contribute to team-wide initiatives (enablement, playbooks, process improvements) as well as cross-functional projects.

Enterprise Account Executive

Account Executive – English, French Speaker

Senior Customer Success Manager – German Speaker