Braven

Senior Coordinator, Program Operations

Braven

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $47,000 - $58,700 per year

Job Level

Senior

Tech Stack

Spring

About the role

  • Support the Greater Boston team in running Braven’s Leadership & Career Accelerator course (the Accelerator)
  • Prepare weekly Fellow communications using the Weekly Email Fellow Templates, ensuring accurate links and inclusion of all region-specific announcements
  • Prepare weekly Leadership Coach communications using the Weekly Email LC Templates, ensuring accurate links and inclusion of all region-specific announcements
  • Prepare cohort discussion board threads and support discussion board management in the course
  • Manage site inbox and regional inbox templates as needed
  • Assist in Student Support and Intervention by reviewing case note completion weekly and performing data analysis to identify trends
  • Review the grader playbook data weekly to identify site trends
  • Assign weekly LC substitutes and share the weekly coverage report; serve as Substitute LC as needed
  • Coordinate in-person Learning Lab logistics (space, materials, food) and support weekly Learning Lab execution and breakout room management
  • Ensure Learning Lab decks are accessible and reconcile weekly Learning Lab attendance for Fellows
  • Maintain Google Calendar for the site and support Learning Lab observation schedule and observations
  • Project management of the Jira Accelerator Execution Project
  • Provide planning, execution, and on-site support for virtual and in-person Fellow recruitment events and partner engagements
  • Execute and/or assist with ad-hoc program-related projects and tasks
  • Other duties as assigned

Requirements

  • Bachelor’s Degree
  • 1-3 years of administrative experience
  • Extraordinary organization skills and attention to detail
  • Strong customer service ethic with the ability to proactively anticipate questions and concerns
  • Strong critical thinking, written, and interpersonal communication skills
  • Ability to manage multiple projects concurrently and independently
  • Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail)
  • Experience in Salesforce, Canva, Jira, Zoom, and Expensify
  • Exemplification of Braven’s core values
  • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population
  • Authorized to work in the U.S.
  • Braven doesn’t offer employment visa sponsorship