Braven

Director

• Develop vision and strategy to support Fellows in securing internships and strong post-college career outcomes
• Manage progress-to-goals tracking/reporting for student internship/job attainment, including monthly dashboard updates and annual survey collection process
• Manage and analyze student-level and program data, as well as track engagement within centralized systems, to determine and implement student support interventions
• Lead annual Jobs Campaign to ensure graduates land a strong post-college career opportunity
• Provide strategic 1:1 career coaching for Fellows
• Build, cultivate, and steward relationships at SJSU to gain a comprehensive understanding of opportunities within the Bay Area region and beyond to refer students
• Develop and implement a strategy to build a regional Fellow community
• Create, plan, and execute events for Fellows to support community building, networking, and engagement
• Collaborate with the Career Communities team to promote continued career exploration and skills development for Fellows and to implement in-person workshops in the San Francisco Bay Area
• Collaborate with Employer Partners to execute on skill development and networking opportunities/events
• Cultivate and engage PAF’s reestablish an alumni board
• Attend Learning Labs to begin Fellow engagement
• Manage a Workforce Development intern and/or coordinator
• Source Fellows to serve as interns and volunteers
• Support in the selection of PAFs to participate in Braven publications and events
• Participate in individual annual and quarterly planning and all team events
• Other duties as assigned
• Collaborate cross-functionally to help build the Braven brand
• Represent Braven externally as needed

Associate Director, Workforce Strategy

• Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles.
• Collaborate with Program Facilitators and Director, Academic Success, to implement volunteer support and accountability structures, including coaching for underperforming LCs.
• Co-design and lead grader training cycles and communities of practice (regular peer learning groups) to ensure grading consistency and alignment with the University of Mount Saint Vincent standards.
• Provide escalation support and intervention for Graders struggling to meet expectations and coordinate closely with others to ensure high-support LCs get what they need to influence student outcomes in the course
• Ensure rubric adherence and grading turnaround times are met across all sites and sections.
• Implement periodic audits of feedback quality and ensure clarity and alignment with learning objectives.
• Manage grading performance dashboards and share trends and insights with the Central Delivery leadership team.
• Support struggling students through a tiered academic intervention framework, including direct student engagement, communications, and supports, tracking, working with higher education partner intervention systems and contacts
• Partner with the Director, Academic Success and Centralized Delivery of the Accelerator teammates to maintain a high-quality, joyful volunteer experience through consistent communication, resources, and recognition.
• Track volunteer engagement, issues, and performance in systems like Salesforce and escalate to the appropriate teammates when interventions are needed.
• Lead targeted coaching sessions for struggling LCs and contribute to onboarding and training.
• Partner with cross-functional CDA teammates to build and refine scalable systems that support grader and volunteer success.
• Share insights from grading and LC data to inform product, training, and course design improvements.
• Document and socialize best practices, participating actively in Braven’s knowledge-sharing ecosystem.

Associate Director, Program Success

• Partner with the CEO, Chief External Affairs Officer, and Braven’s development team to establish the Chicago region’s fundraising strategy and complete the annual revenue game plan.
• Track the Chicago region’s revenue progress to goal and overall weighted pipeline; project manage the implementation of the Chicago region’s quarterly action plans and adjust as needed based on lessons learned.
• Steward donor relationships with excellence; leading prep/follow-up, joining most regional meetings, and owning a portfolio of relationships.
• Partner with the Chief External Affairs Officer and Braven’s development team to identify, vet, and cultivate new prospects; conduct research on priority prospects and create individualized cultivation plans.
• Strategize with the Chief External Affairs Officer on how to engage donors through the Moves Management stages and project manage the execution of next steps, from making an ask to securing a commitment and stewarding relationships effectively to win a renewal.
• Review grant application and report drafts, and support the central development team in submitting high-quality narratives/data on time.
• Partner with the national employer partnerships team to create the Chicago region’s Employer Partnership (EP) strategy for revenue, volunteer, and program opportunities – identifying EP prospects, building a pipeline, researching, and creating engagement plans.
• Serve as a conduit of information about the Chicago region’s program needs, deeply understanding nuances and priorities, and advocating for shared-value solutions for Fellows and EPs.
• Manage a portfolio of ~10-20 Chicago region local EPs, recruiting volunteers, preparing meetings, sourcing opportunities, and co-hosting events.
• Collaborate with the central EP team on local contacts for EPs in the national portfolio and take the lead with the central EP director in meetings.
• Support in-person events at EPs for Fellows.
• Support volunteer recruitment through in-person info sessions, tabling, and personal outreach with national and local partners.
• Partner with the CEO and Chief External Affairs Officer in stewarding current board members, including identifying and vetting board prospects, partnering with the central team on briefs, and developing cultivation and engagement plans.
• Prepare and join the CEO and Chief External Affairs Officer’s 1:1 meetings/engagements with current board members, customize meeting collateral, lead meeting prep, and follow-up.
• Project manage all board meetings and lead content planning. Collaborate and coordinate across teams on the draft of the management memo, run of show, deck, pre- and post-follow-up emails, and note-taking during meetings.
• Create action plans for the quarter, month, and week to achieve goals across workstreams, adapting and adjusting when we’re not hitting shared goals.
• Ensure systems are accurate with external stakeholder information (e.g., Salesforce, Asana/Jira, Confluence).
• Ensure strong preparation and follow-up for all internal and external meetings.
• Attend key program events (e.g., Learning Lab 1, Mock Interviews, Capstone Challenge Kickoff, Capstone Challenge Presentations) and ensure a strong flow of information with Chicago’s program team and between the external affairs team.
• Partner with Chief External Affairs Officer and the on local strategy and project manage the ongoing cultivation and stewardship of all Chicago region stakeholders except schools.
• Project manage and execute on national cultivation cross-functional campaigns (e.g., jobs report, impact report, holiday campaign).
• Co-plan and execute external affairs-focused events such as site visits, lunch and learns, treks, and jobs/impact report events.
• Support the CEO and Chief External Affairs Officer in stewarding and owning a portfolio of local community influencers.
• Develop relationships with champion Fellows / Post Accelerator Fellows and volunteers, and prepare/ train them to represent Braven to external audiences.
• Monitor higher education partners and new site updates to understand the high-level strategy, Fellow recruitment, Memorandum of Understanding renewal context, and key relationships.
• Partner with the central communications team to conduct research and secure opportunities for the region to build brand visibility and awareness, including speaking engagements, awards, and media coverage.
• Partner with the central communications team on the Jobs Report and Impact Report processes – review draft content, project manage photo shoots with Fellows, prepare stakeholder list, and draft notes for personalized outreach.
• Support efforts for the Chicago program leadership to attend/speak at, prepare for, and follow up from conferences.
• Collaborate with the Chicago Program team and the central communications team on social media strategy and write/review drafts of content to post weekly.
• Partner with the central policy team to build a local policy agenda and cultivation plans.
• Assist with applications for public funding.
• Assist with meeting prep and follow-up for Braven’s CEO and Chief External Affairs Officer.
• Attend policy-related events as needed.
• Other duties as assigned.

Director – External Affairs

• Manage, coach, and develop a high-performing team of data professionals
• Build a high-performance, strong team culture grounded in learning, innovation, and excellence
• Drive professional development pathways and create opportunities for growth
• Define and monitor key performance indicators for the team
• Develop and champion a comprehensive data strategy that will support Braven’s pursuit of growth, outcomes, and continuous improvement
• Ensure the integration of program and operational data into cohesive systems and determine the best path to leveraging complementary external data for insights
• Drive data democratization to get the right information in the hands of the users and stakeholders
• Create simplicity, transparency, and reliability in the way Braven consumes and uses data insights.
• Lead the development of dashboards, data pipelines, analysis tools, and models that support Braven’s programs and strategic planning
• In collaboration with Braven’s Systems team, design and oversee systems for data governance, privacy, and ethical use of data and AI tools
• Stay on the cutting edge of data and AI advancements, integrating new technologies responsibly and strategically into Braven’s data efforts
• Lead cross-functional efforts in AI experimentation, data automation, and advanced analytics with an eye toward impact, efficiency, and scalability
• Serve as a key advisor to Braven’s executive team on the impact of data and emerging technologies (especially AI) on students, partners, and organizational innovation
• Serve on priority-driven strategic councils, leadership bodies, and working groups as needed
• Other duties as assigned

Senior Director, Insights

• Own Braven’s Culture Amp survey strategy, administration, analysis, and reporting.
• Lead execution of Braven’s annual Culture Action Plan in partnership with the Head of People and P&O leaders, aligning the organization around clear priorities and measurable outcomes.
• Establish sequencing, ownership, and success metrics for culture initiatives.
• Codify and strengthen a values-based culture by embedding Braven’s core values in systems, policies, rituals, and leadership norms.
• Partner with the Director of Learning & Development to design and reinforce Values-Based Leadership initiatives that move values from espoused to enacted.
• Define and codify expectations for managers as “culture carriers.”
• Partner with the Director of Learning & Development to integrate culture carrier expectations into manager capability-building and performance management systems.
• Partner with People leads and the Head of People to build programming and analytics around Braven’s core value–aligned competencies, ensuring performance management reflects the culture and staff experience we aim to create.
• Analyze engagement and culture data across teams and experiences to identify trends and drive measurable improvement.
• Increase transparency and clarity around organization-wide priorities in alignment with cultural goals.
• Own vision, strategy, and execution for Braven’s annual Staff Retreat, ensuring alignment to culture priorities and organizational goals.
• Partner with the Head of People to design and execute People & Culture team retreats and stepbacks, broader P&O retreat and stepback planning, and organization-wide collective learning and stepback experiences.
• Partner on onboarding strategy to ensure strong cultural integration and early engagement for new staff.
• Steward offboarding insights by analyzing exit data and identifying trends that inform culture improvements.
• Develop and lead a retention and attrition strategy, including ongoing data collection, root cause analysis, and organization-wide or team-specific action planning.
• Design engagement and recognition systems that reinforce desired behaviors and values.
• Set strategy and provide guidance for cultural celebrations and heritage moments across offices and regional teams, ensuring alignment with Braven’s core values and creating a cohesive, inclusive staff experience.
• Establish structured mechanisms for ongoing staff listening and feedback.
• Measure the effectiveness of collective experiences, cultural programming, and retention efforts against defined culture objectives and refine accordingly.
• Serve as a strategic thought partner on Braven’s Change Management Framework, ensuring major decisions and initiatives are implemented with strong attention to staff experience and cultural impact.
• Partner with the Associate Director, Knowledge Management, Director, Learning & Development, and a cross-functional subcommittee to steward change efforts.
• Use Culture Amp results, engagement metrics, Glassdoor trends, and qualitative feedback to pressure-test the effectiveness of change.
• Advise executive and senior leaders on how change efforts may impact trust, clarity, and manager capacity.
• Elevate sequencing, prioritization, and capacity considerations to support sustainable execution.
• Partner with Communications to ensure transparency and alignment during periods of change.

Director, Learning – Culture

• Partner with the Director of Learning & Development to design, build, and facilitate workshops, toolkits, and learning experiences aligned to organizational priorities.
• Support manager capability-building efforts, including the development of materials tied to culture carrier expectations and values-based leadership.
• Manage onboarding programming logistics and delivery in partnership with People leads to ensure a high-quality new staff experience.
• Develop and maintain learning materials, resources, and facilitator guides.
• Evaluate learning effectiveness using qualitative and quantitative data and recommend improvements.
• Support the execution of the annual Culture Action Plan in partnership with the Director of Learning & Culture and Head of People.
• Administer Culture Amp surveys, support reporting processes, and assist in translating findings into team-level action planning.
• Gather and synthesize engagement, retention, and attrition data to identify themes and inform action steps.
• Support retention strategy implementation, including data tracking and follow-through on action items.
• Assist in codifying and reinforcing Braven’s values across rituals, communications, and staff-facing materials.
• Help steward onboarding and offboarding processes by organizing feedback data and tracking trends.
• Support planning and execution of Staff Retreat in partnership with the Director of Learning & Culture.
• Coordinate logistics, materials, vendor management, and communications for retreats and stepbacks.
• Support People & Culture and broader People & Operations (P&O) team retreats and planning sessions.
• Develop assets, session materials, and run-of-show documents to ensure seamless execution.
• Gather and analyze post-event feedback to inform continuous improvement.
• Manage cross-functional project timelines and ensure deliverables across culture and learning initiatives remain on track.
• Maintain documentation, trackers, dashboards, and resource hubs related to culture, engagement, and learning efforts.
• Support vendor coordination and LMS or learning system administration.
• Troubleshoot learning and engagement system issues as needed.

Associate Director, Learning Development – Culture

Business Analyst

• Lead data analysis and data consultation for a portfolio of regional programs:
• Query, clean, and merge data from our organizational data lake (Google BigQuery) and other data sources
• Expertly using SQL, Tableau, Python, Excel, and/or other analysis tools to thoughtfully analyze and display data
• Prepare cyclical reports and present to a variety of audiences to provide ongoing insights into Fellow performance and program operational metrics
• Own and build relationships with your regional stakeholders at Braven
• Establish expertise and serve as a thought partner on all questions and situations related to program data for your portfolio of regions
• Create ad-hoc reports to address specific questions or concerns from internal and external stakeholders, including senior management, department heads, higher education partners, and employer partners
• Support the development and execution of the organization's data maturity goals, including improvements to data management, governance, and use across teams
• Design, build, and maintain Tableau visualizations that provide actionable insights to teams across Braven. This includes activities such as gathering requirements, collaborating with data engineering, analyzing data, creating dashboards, and providing troubleshooting support
• Lead or support cross-functional projects to advance our data maturity, ensuring high-quality deliverables are completed on time
• Develop and deliver organizational training initiatives to enhance data literacy and empower colleagues to effectively utilize data insights
• Serve as a thought leader on developing a data-driven culture across the organization

Operations

• Maintain and monitor progress on the Systems team roadmap, highlighting high-level initiatives and their alignment with Braven’s strategic goals.
• Provide dedicated leadership within the Systems team to drive internal processes, optimize workflows, and enhance operational efficiency.
• Track and report on key performance indicators (KPIs) for the Systems team, gathering and presenting routine data on operational efficiency, project health, and ticket resolution times.
• Assist in managing the annual planning and budget processes for the Systems function, coordinating data collection and documentation from department leads.
• Design and execute a process of cyclical reporting on Systems operations for central leaders, external partners, and the broader organization.
• Support operational governance and team culture by organizing, planning, and preparing materials for Systems-wide meetings, retreats, and cross-functional check-ins to drive alignment and clarity.
• Manage the Systems-wide calendar and communications flow to ensure all departments (IT, Engineering, Salesforce, Digital Product) are informed of priorities, projects, and deadlines.
• Act as the central bridge across Systems departments, identifying dependencies, resource conflicts, and alignment opportunities, and proactively resolving them in partnership with department leaders.
• Maintain and update internal process documentation and resources for the Systems team and its stakeholders.
• Lead the onboarding and offboarding process for Systems team members, ensuring all technical and operational needs are met.
• Act as a trusted liaison for the Systems function, translating priorities and operational realities across the organization and reporting on Systems operations to central leaders, external partners, and the broader organization.
• Serve as the central bridge across Systems departments, identifying dependencies, resource conflicts, and alignment opportunities, and resolving them in partnership with department leaders.
• Lead and facilitate Systems Team meetings and retreats, including monthly team meetings and cross-functional check-ins, ensuring alignment, clarity, and connection to Braven’s mission and vision.

Associate Director, Systems Operations

Communications

• Design and own Braven’s national post-Accelerator Fellow engagement strategy, setting direction and standards for how we engage Fellows through graduation using scalable, data-informed approaches.
• Shift Braven’s Fellow communications from primarily informational to engagement-driven, ensuring messaging and content drive participation in high-impact behaviors tied to career outcomes.
• Partner closely with Career Communities Directors to ensure communications drive Fellow participation in industry-specific and pathway-specific programming, including graduate school and service year pathways.
• Own the Fellow engagement strategy for the MyBraven platform, driving adoption, usage, and sustained participation while contributing insights to platform optimization decisions.
• Establish and monitor engagement metrics that are explicitly connected to Fellow outcomes (e.g., internship attainment, interview readiness, strong first opportunity), ensuring strategy drives results—not just activity.
• Lead cross-functional alignment and decision-making across Program Operations, Product, Systems, and Marketing to ensure engagement efforts operate as a cohesive national system.
• Determine the most effective channels and formats (e.g., platform content, social media, email, text) for engaging post-Accelerator Fellows based on data and Fellow behavior.
• Build feedback loops and continuous improvement mechanisms to refine engagement strategies based on performance, Fellow input, and outcomes data.
• Design and lead Braven’s social media engagement strategy for post-Accelerator Fellows, positioning social platforms as a key channel for education, skill-building, and motivation—not just brand awareness.
• Partner with Communications & Marketing to align Fellow-facing social content with Braven’s broader brand strategy while clearly differentiating goals, audiences, and success metrics.
• Define and evolve national vs. regional social media strategies to ensure consistency, relevance, and scalability across markets.
• Research, test, and implement best practices from high-engagement, student-centered and early-career social accounts to increase reach, participation, and impact.
• Use social media as an extension of Braven’s career education model—reinforcing key mindsets, skills, deadlines, and opportunities that support Fellows’ progress toward internships and strong first opportunities.
• Establish clear metrics for social engagement that connect to downstream behaviors and outcomes, and iterate strategy accordingly.
• Lead significant cross-functional initiatives and change management efforts, influencing stakeholders without direct authority to drive adoption of new engagement strategies and systems.
• Serve as a thought partner and advisor to senior leaders on post-Accelerator Fellow engagement, participation trends, and risks to outcomes.
• Lead and laterally manage regional staff, contractors, and student ambassadors, contributing to Fellow engagement and social content execution.
• Prepare to take on direct people management responsibilities (e.g., interns or future FTEs) as the function scales.
• Represent Braven internally and externally as a leader in postsecondary student engagement and career-focused community building.

Associate Director, Fellow Engagement and Communications

• Develop vision and strategy to support Fellows in securing internships and strong post-college career outcomes
• Manage progress-to-goals tracking/reporting for student internship/job attainment
• Manage and analyze student-level and program data for support interventions
• Lead the annual Jobs Campaign for strong post-college opportunities
• Provide strategic 1:1 career coaching for Fellows
• Build relationships at Kean University to understand opportunities for referrals
• Leverage connections with Employer Partners to source opportunities
• Develop and implement a strategy to build a regional Fellow community
• Create, plan, and execute events for Fellows
• Collaborate with the Career Communities team for skills development workshops
• Facilitate quarterly Employer Partner meetings for employment opportunities
• Attend Learning Labs for Fellow engagement and potential facilitation
• Manage a Workforce Development intern and/or coordinator
• Source Fellows for internships
• Support selections for Braven publications and events
• Collaborate across teams to reach Braven’s ambition
• Other duties as assigned