Brado

DevOps Engineer

• Configure CEP environments for each client, including system settings, workflow orchestration, and deployment configurations
• Translate documented requirements into structured configurations within the platform
• Manage environment setup, versioning, and release readiness across implementations
• Configure and adapt AI prompts within the CEP prompt framework using client-specific parameters, routing rules, and content variants
• Ensure prompt configurations align with standardized templates, guardrails, and system behavior
• Avoid prompt fragmentation by maintaining consistency with core platform logic and reusable patterns
• Test and validate prompt performance within configured workflows to ensure predictable, controlled outputs
• Implement routing logic across care settings (e.g., primary care, urgent care, specialty) based on defined rules
• Configure escalation pathways and decision logic aligned to clinical and operational requirements
• Ensure workflows reflect real-world access, scheduling, and service line operations
• Configure and support integrations with EHR systems (primarily Epic)
• Enable capabilities such as scheduling, provider lookup, and data exchange
• Partner with engineering and client IT teams to validate data flows, authentication, and system performance
• Execute end-to-end testing of workflows, integrations, and prompt configurations
• Execute validation protocols defined by cross-functional teams (e.g., clinical, product, compliance) to ensure outputs align to expected behavior
• Support UAT (user acceptance testing) and ensure production readiness
• Maintain and update configurations as workflows, integrations, or requirements evolve
• Troubleshoot issues related to system behavior, integrations, or configuration errors
• Implement enhancements in a controlled, scalable way across clients
• Operate within defined clinical safety frameworks; do not independently establish clinical logic or safety thresholds
• Execute validation and testing protocols defined by clinical and cross-functional leadership
• Adhere to all data privacy and security requirements, including HIPAA compliance and proper handling of PHI

Forward Deployment Engineer