Forward Deployment Engineer

Brado

Forward Deployment Engineer for health systems deploying the Conversational Engagement Platform. Configuring client-specific environments and ensuring reliable integrations with real-world workflows.

Posted 6/11/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Configure CEP environments for each client, including system settings, workflow orchestration, and deployment configurations
Translate documented requirements into structured configurations within the platform
Manage environment setup, versioning, and release readiness across implementations
Configure and adapt AI prompts within the CEP prompt framework using client-specific parameters, routing rules, and content variants
Ensure prompt configurations align with standardized templates, guardrails, and system behavior
Avoid prompt fragmentation by maintaining consistency with core platform logic and reusable patterns
Test and validate prompt performance within configured workflows to ensure predictable, controlled outputs
Implement routing logic across care settings (e.g., primary care, urgent care, specialty) based on defined rules
Configure escalation pathways and decision logic aligned to clinical and operational requirements
Ensure workflows reflect real-world access, scheduling, and service line operations
Configure and support integrations with EHR systems (primarily Epic)
Enable capabilities such as scheduling, provider lookup, and data exchange
Partner with engineering and client IT teams to validate data flows, authentication, and system performance
Execute end-to-end testing of workflows, integrations, and prompt configurations
Execute validation protocols defined by cross-functional teams (e.g., clinical, product, compliance) to ensure outputs align to expected behavior
Support UAT (user acceptance testing) and ensure production readiness
Maintain and update configurations as workflows, integrations, or requirements evolve
Troubleshoot issues related to system behavior, integrations, or configuration errors
Implement enhancements in a controlled, scalable way across clients
Operate within defined clinical safety frameworks; do not independently establish clinical logic or safety thresholds
Execute validation and testing protocols defined by clinical and cross-functional leadership
Adhere to all data privacy and security requirements, including HIPAA compliance and proper handling of PHI

Requirements

What you’ll need

Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact
Bachelor's degree in data science, machine learning, computer science or related field
3+ years of experience in implementation engineering, solutions engineering or system configuration roles
Experience working with health care systems and/or providers
Understands healthcare operations and integrations with Epic and other EHRs
Exceptional attention to detail and strong problem-solving abilities
Ability to manage multiple projects simultaneously and adapt to changing priorities
Proficient in working with configuration files (e.g., YAML), Markdown, and basic HTML
Familiar with version control tools such as Git
Comfortable using the terminal; experience with scripting languages like Python
Production experience working with LLM-based systems, including prompt configuration, evaluation, and output validation
Experience translating requirements into structured workflows or rule-based systems
Ability to manage multiple implementations and timelines simultaneously

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system configurationworkflow orchestrationAI prompt configurationEHR integrationdata exchangeYAMLMarkdownHTMLPythonLLM-based systems

Soft Skills

attention to detailproblem-solvingproject managementadaptabilitycollaboration

Certifications

Bachelor's degree in data scienceBachelor's degree in machine learningBachelor's degree in computer science