Technical Service Engineering Manager

full-time

Posted on: 8/29/2025

Origin: • 🇺🇸 United States

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💰 $135,000 - $251,000 per year

Mid-LevelSenior

About the role

Serve as internal and external champion for liquid cooling technologies as SME
Design and deliver structured training programs for teams, customers, and suppliers
Lead technical workstreams from concept through offer launch and support rapid testing
Establish feedback loops with customers, suppliers, and partners for continuous improvement
Develop and manage product-related technical documentation, including protocols, specifications, warranty and datasheets
Apply technical insights to support profitable, scalable growth and align offerings with business objectives
Provide advanced application support to maintain fluid performance and resolve technical problems
Assist sales teams in resolving technical issues and provide technical training to sales, customers and distributors
Own technical service offer and enforce Ethics & Code of Conduct, HSSE policies
Expect up to 25% travel

Degree level or equivalent professional qualifications/ experience
A degree qualified (or similar) in chemistry or engineering and possess a depth of relevant experience gained from working on relevant IT technologies
Ability to operate at the interfaces of chemistry, electrical engineering, IT, fluid dynamics and mechanical engineering
Effective at building and maintaining strategic partnerships
Good at interacting with customers when leading projects with internal partners, 3rd parties and data center OEM's
Solid understanding of IT infrastructure and/or data center operations
Take the lead and proactively supporting the team’s Agile ways of working
Strong technical competencies and commercial acumen
Experience working with marketing teams preferred
Must be proficient in English