Customer Service Engineer
Siemens Healthineers
Field Service Engineer
BD
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $29 per hour
Job Level
Mid-LevelSenior
About the role
- Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments.
- Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
- Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves.
- Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.
Requirements
- Associate’s degree or Technical School equivalent
- Valid state-issued driver’s license with a clean driving record.
- Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus
- Prior customer support center experience/training, a plus
- Prior military Bio-Med experience, a plus
- Prior Automated Teller Machine (ATM) experience, a plus
- Must be able to work within defined processes and methodologies with minimal degree of supervision
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
installationmaintenancemodificationrepairmechanical instrumentselectromechanical instrumentssoftware-based instrumentsservice administrationsystem configurationsupgrades
Soft skills
customer relationship managementcommunicationcollaborationproblem-solvingadherence to processesindependenceteamworkcustomer supportsafety awarenessservice orientation
Certifications
Associate’s degreeTechnical School equivalentvalid state-issued driver’s license
