Bounce

Account Manager

• Own and manage a portfolio of financial services customers, serving as the primary point of contact across the partnership lifecycle.
• Build trusted relationships with executive, operational, and product stakeholders at banks, lenders, and fintech partners.
• Drive retention and revenue growth by identifying expansion opportunities, supporting renewals, and partnering on commercial negotiations.
• Translate customer feedback into actionable insights for Product & Designs teams to help shape future platform capabilities.
• Partner cross-functionally to deliver solutions that meet client needs.
• Lead regular business reviews with customers, aligning on performance, outcomes, and long-term partnership strategy.
• Help design and refine scalable account management processes as Bounce continues to grow.

Senior Enterprise Account Manager