Boulevard

Senior Customer and Industry Insights Analyst

Boulevard

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $120,750 - $172,500 per year

Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Generate unique insights from merchant, consumer, and product data to quantify Boulevard’s impact and ecosystem trends across regions, segments, and time
  • Build a deep view of the consumer including demand patterns, frequency, basket, price sensitivity, and channel behavior
  • Segment merchants by vertical, size, business model, and sophistication and define peer groups and outlier flags that guide comparisons
  • Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats
  • Lead pricing and elasticity work including demand estimation, promo testing, and price optimization
  • Publish a quarterly State of Self-Care, a monthly Industry Pulse, and weekly Data Bytes and deliver advertiser-ready insights with a methods page, asset kit, and channel plan
  • Partner with Marketing, Brand, and PR on narratives, visuals, media briefs, and distribution and tailor insights by audience and channel
  • Partner with Product and GTM to convert findings into decisions, experiments, and in-product benchmarks including PRDs, instrumentation asks, and success metrics
  • Present executive-ready data stories, partner closely with Product, Marketing, BizOps, and Finance to align on tradeoffs, and drive decisions with explicit recommendations, owners, timelines, and ROI
  • Uphold privacy with documented aggregation standards and disclosure controls including k-anon thresholds, dominance limits, rounding or noise, and pre-publication review gates

Requirements

  • 6+ years in analytics or insights within B2B SaaS, marketplaces, payments, or high-growth tech
  • Advanced Snowflake SQL, proficient Python, and production experience with dbt including modular models, tests and CI, performance, and cost guardrails
  • Proven record publishing executive-ready public reports with methods pages and media-ready charts and effective partnership with PR and social
  • SaaS growth intuition with the ability to translate findings into opportunities, risks, and tradeoffs
  • Proficiency with Looker, Sigma, Tableau, Power BI, or similar
  • Strong editorial judgment for headlines and chart selection with clear, plain-language writing
  • Working knowledge of privacy-preserving aggregation including k-anonymity, thresholds, noise, and disclosure control.
Benefits
  • We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.
  • Take a break whenever you need with our flexible vacation day policy.
  • Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.
  • Family planning resources and specialized support programs.
  • Equity: get ahead on the ground floor and grow with Boulevard.
  • Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Snowflake SQLPythondbtdata analysisdemand estimationprice optimizationdata storytellingprivacy-preserving aggregationk-anonymityperformance optimization
Soft skills
editorial judgmentclear writingcollaborationinsight generationstrategic thinkingcommunicationpresentation skillspartnershipdecision-makinganalytical thinking