Sentara Health

Senior Business Analyst

Sentara Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Florida, Nevada • 🇺🇸 United States

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Job Level

Senior

Tech Stack

SQLTableau

About the role

  • Responsible for the implementation and support of quality initiatives within assigned areas.
  • Provides subject matter expertise related to quality initiative implementation, reporting and analysis.
  • Liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation.
  • Ensures quality, efficiency, effectiveness, and customer knowledge to improve business practices.
  • Extracts, analyzes, and interprets data from multiple systems to inform operational decisions and drive performance improvements.
  • Plays a critical role in project management and implementation.

Requirements

  • Bachelor's Level Degree (Preferred)
  • Three years of related experience in Operations, IT, or Reporting (Required)
  • Contact Center experience (Preferred)
  • Experience with data visualization tools such as Power BI or Tableau (Preferred)
  • Experience working with data, data analysis, and SQL is highly preferred
  • Project Management experience is a plus
Benefits
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisSQLdata visualizationPower BITableauproject management
Soft skills
communicationcustomer knowledgeefficiencyeffectiveness
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