Business Analyst, Data
Brown & Brown Insurance
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Senior Business Process Analyst
Trajector
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $78,000 - $87,000 per year
Job Level
Senior
About the role
- Conduct in-depth analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Utilize data-driven insights to assess process performance and recommend optimization strategies.
- Lead the design of streamlined and standardized business processes that align with organizational goals and objectives.
- Develop process documentation, including process maps, workflows, and procedures, to ensure clarity and consistency.
- Collaborate with cross-functional teams and key stakeholders to gather requirements, prioritize initiatives, and drive consensus on process improvements.
- Facilitate workshops and meetings to elicit feedback and promote continuous improvement.
- Drive change management efforts to support the implementation of new processes and technologies.
- Develop communication plans, assist with training materials, and support mechanisms to ensure successful adoption and adherence to new processes.
- Establish key performance indicators (KPIs) and metrics to monitor process performance and effectiveness.
- Regularly assess performance against targets, identify trends, and recommend corrective actions as needed.
- Champion a culture of continuous improvement by proactively identifying opportunities to enhance processes, increase efficiency, and drive innovation.
- Lead process reengineering initiatives to address root causes and drive sustainable improvements.
- Build strong relationships with stakeholders at all levels of the organization to foster collaboration and alignment.
- Serve as a trusted advisor on process-related matters, providing expertise and guidance to support decision-making.
- Share best practices, lessons learned, and success stories to promote knowledge sharing and organizational learning.
Requirements
- Bachelor's degree in Business Administration, Management Information Systems, or related field.
- Master's degree preferred.
- Proven experience (typically 5+ years) as a business process analyst or similar role, with a track record of driving process improvements in a complex organizational environment.
- Strong analytical skills, with the ability to gather, analyze, and interpret data to inform decision-making and problem-solving.
- Excellent communication and facilitation skills, with the ability to effectively engage and influence stakeholders at all levels.
- Proficiency in process modeling tools (e.g., Visio, Lucidchart) and business process management (BPM) software.
- Certification in process improvement methodologies such as Lean Six Sigma is a plus.
- Demonstrated project management skills, including the ability to manage multiple initiatives concurrently and deliver results within established timelines.
- Strong organizational skills and attention to detail, with a focus on delivering high-quality work products and meeting customer expectations.
- Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities and requirements.
Benefits
- Competitive compensation ranging from $78,000 - $87,000 per year PLUS quarterly bonus.
- Medical, dental, vision, 401k program, and more.
- Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
- Joining a rapidly growing organization.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process analysisprocess optimizationprocess documentationdata analysiskey performance indicatorsprocess reengineeringproject managementprocess modelingdata interpretationcontinuous improvement
Soft skills
analytical skillscommunication skillsfacilitation skillsstakeholder engagementorganizational skillsattention to detailcollaborationinfluenceproblem-solvingadaptability
Certifications
Lean Six Sigma
