Bosta

Product Manager

• Set the Strategic Vision: Own the product vision and roadmap for Bosta’s Logistics, spanning ground operations, fleet orchestration, and transportation.
• Drive Product Excellence: Translate business objectives into clear product requirements that maximize customer satisfaction, operational efficiency, and cost savings.
• Collaborate & Influence: Partner with Operations, Engineering, Data Science, and Operations Research to design, build, and launch mission-critical systems and workflows.
• Stay Lean & Hands-On: Bosta is an agile company, so you’ll occasionally write business and product requirement documents yourself to meet tight timelines and rapidly evolving needs.
• Own Business Area Metrics: Track and report on weekly, monthly, and quarterly performance, leading regular business reviews to ensure alignment with strategic and operational goals.
• Communicate at All Levels: Present strategic updates and performance metrics to Bosta’s senior leadership and broader organization, shaping the long-term vision.
• Deliver Tangible Impact: Maintain ownership of performance metrics such as UPH, defects, OTD rates, cost optimization, operational efficiency, and under-the-roof workforce productivity.
• Engage on the Ground: Reside in one of Bosta’s core markets (where a Bosta facility is located) and spend time on-site at least weekly to gain first-hand insights and foster strong relationships with local operations teams.

Senior Product Manager

QA Engineer

• Participate in code reviews and provide feedback to ensure that code quality meets high standards.
• Design, develop, and execute automated tests, ensuring comprehensive software quality and coverage.
• Maintain and improve automation frameworks, collaborating with the development team to identify and resolve defects efficiently.
• Design and develop test cases for software products and websites to verify product functionality according to users’ requirements.
• Perform all testing activities, including bug reporting and retesting, root-cause analysis, regression testing, and acceptance testing.
• Execute functional and non-functional testing for Web, REST API, and Mobile applications.
• Work in an agile environment with different teams (Development, Product, Operations, and Design) to assure QA coverage.
• Attend planning meetings, provide feedback on user stories, and create acceptance criteria and test cases.
• Assess the status of releases and help make sure that releases go out on time and with the highest quality.
• Provide technical leadership and mentorship to junior team members.
• Continuously improve testing processes and methodologies, and advocate for best practices.

Senior Software Quality Engineer

Frontend Engineer

• Lead the development of responsive, and performant web applications.
• Architect and implement scalable frontend solutions with best practices in mind.
• Collaborate with designers to translate designs into high-quality code.
• Mentor junior engineers and conduct code reviews to ensure code quality and consistency.
• Optimize applications for maximum speed, scalability, and maintainability.
• Work closely with backend engineers to integrate APIs and services.
• Stay up-to-date with emerging frontend technologies and frameworks, proposing improvements where appropriate.
• Participate in product planning and help define technical requirements and timelines.

Senior Frontend Engineer

Risk

• Prepare reports and recommendations based on data analysis.
• Evaluate profitability vs. risk when approving or restricting certain products or services.
• Support decision making on certain product categories or merchant activities.
• Review new merchant applications to determine whether they meet the onboarding criteria of Bosta.
• Ensure merchant activities and product offerings comply with internal risk policies, and regulatory standards.
• Support management in decision-making regarding product categories, merchant segments, and business activities by providing risk assessments and data-driven insights.

Risk Officer

Communications

• Manage communication between the Fulfillment team and all internal stakeholders.
• Lead and supervise a team of 4 handling operational investigations.
• Oversee item-level investigations using CCTV, system data, email communication, and physical stock checks.
• Ensure proper root cause analysis and timely issue resolution within SLA.
• Align with Fulfillment Supervisors to resolve operational gaps and prevent recurrence.
• Monitor team performance, case closure rates, and reporting accuracy.
• Identify recurring issues and drive corrective and preventive actions.

Communication Supervisor

Recruitment

• Manage the full recruitment cycle from sourcing to offer stage
• Source candidates through LinkedIn, job boards, referrals, and other channels
• Screen and filter applications based on job requirements
• Conduct phone screenings and HR interviews
• Coordinate and align with hiring managers throughout the hiring process
• Schedule interviews and follow up with candidates
• Organize and participate in open days and mass hiring events
• Maintain recruitment trackers and candidate databases
• Ensure a positive and professional candidate experience

Part-Time Recruiter

Program Manager

• Develop and maintain the Master Expansion Program Schedule; perform resource leveling across the three expansion "Pods" to prevent bottlenecks.
• Monitor total CAPEX utilization; approve budget variances for individual sites; lead cost-optimization initiatives to lower the "Cost-per-Parcel."
• Act as the primary liaison between Expansion, Ops, and cross functions.
• Own the "Bosta Expansion Playbook," ensuring every new site adheres to standardized SOPs for layout, branding, and tech integration

Project Manager

• Critical Path Ownership: Lead the expansion project from site acquisition through to final automation commissioning.
• Technical Oversight: Coordinate with the engineering team to manage the construction/fitout within the project.
• Scheduled Delivery: own the timeline/budget variance during the launch of the first projects.
• Migration Strategy: Execute the "Dark Hub" transition for replacement sites to ensure zero downtime.

Senior Project Manager

Engineer

• AutoCAD Design: Produce optimized floor plans for all needed sites, focusing on "U-shaped" flow, conveyor placement, and courier dispatch zones.
• Civil & Electrical Oversight: Supervise the fit-out of HVAC, fire suppression, and high-load electrical systems (required for autosorters).
• Technical Audit: Conduct "pre-buy" structural audits of prospective sites to ensure floor-load and height compliance.
• Lean Implementation: Design hub layouts that force adherence to **5S methodology** and minimize waste in parcel handling..

Expansion Engineer – Layout & Finishing

Financial Planning and Analysis

• Prepare and review monthly, quarterly, and annual financial statements.
• Manage general ledger activities, including journal entries and account reconciliations.
• Oversee month-end and year-end closing processes.
• Ensure accuracy of financial data and resolve discrepancies.
• Support internal and external audit requirements.
• Support All function for capital team.

Senior Financial Accountant

Data Analyst

• Lead, mentor, and develop a team of data analysts and BI specialists.
• Manage the day-to-day activities of the analytics team, including sprint planning and workload prioritization.
• Develop and implement a comprehensive data analytics and business intelligence strategy that aligns with Bosta's business objectives.
• Collaborate with senior leadership and department heads to identify and address key business questions with data-driven insights.
• Oversee the creation and maintenance of insightful dashboards and reports using BI tools like Tableau or Power BI.
• Ensure the timely delivery of high-quality data solutions and ad-hoc analyses to support business needs.
• Translate complex data findings into clear and compelling stories for both technical and non-technical audiences.
• Present insights and recommendations to senior management to support strategic planning and decision-making.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven insights and recommendations.
• Stay updated on emerging trends, tools, and technologies in the field of data analytics.

Data Analytics, BI Manager

• Build and maintain SQL databases, ensuring data integrity, security, and optimal performance.
• Oversee the maintenance of databases and coordinate with data engineers to address any performance issues.
• Optimizing data performance.
• Handling all data extraction requests by creating queries on our SQL database.
• Develop and implement efficient data extraction processes from various sources.
• Create visually appealing and insightful data visualizations to effectively communicate findings to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven insights and recommendations.
• Work closely with the Operations and Fleet teams to understand their data needs, analyze operational and fleet data, and operations challenges, and provide insights to improve efficiency and decision-making.
• Stay updated on emerging trends, tools, and technologies in the field of data analytics.

Senior Data Analyst

Manager

• Support hub supervisors in improving overall performance and efficiency by monitoring KPIs and team productivity.
• Monitor hub team performance, manage daily plans, and provide staff support.
• Ensure shipments are processed and entered accurately into the system.
• Audit couriers’ daily performance and ensure professional appearance standards.
• Conduct verification calls for undelivered, canceled, and scheduled shipments daily.
• Ensure shipment updates match system records and daily productivity sheets.
• Monitor shipments exceeding lifecycle SLA and holding period; coordinate returns with CAI SF Team.
• Archive proof of delivery for returned orders for one month.
• Follow up on Freshdesk tickets and resolve assigned issues within SLA.
• Create tickets for customer complaints and escalate to Client Support when needed.
• Ensure hub compliance and proper documentation.
• Manage inventory processes and investigate discrepancies.
• Ensure daily reports are sent on time.
• Oversee operations across Upper Egypt hubs (average of 8 branches) to ensure consistency and performance.

Last Mile Area Manager – Upper Egypt

Engineering Manager

• Own the end-to-end execution of roadmap initiatives across assigned squads.
• Ensure projects are delivered on time, within scope, and at a high standard of quality.
• Break down large initiatives into clear milestones with measurable outcomes.
• Proactively identify risks and drive timely resolution.
• Maintain strong alignment between engineering commitments and business priorities.
• Improve sprint planning accuracy, estimation quality, and delivery predictability.
• Track, analyze, and report on delivery metrics and overall execution health.
• Drive continuous improvements in engineering processes and workflows.
• Uphold high standards for documentation, clarity, and execution discipline.
• Partner closely with Product, Design, and key stakeholders to ensure aligned execution.
• Translate business requirements into structured, actionable delivery plans.
• Communicate timelines, trade-offs, and risks clearly and proactively.
• Serve as a central coordination point between engineering and cross-functional teams.
• Support engineers by identifying and removing blockers.
• Reinforce a culture of accountability, ownership, and delivery excellence.
• Maintain focus and momentum during complex or high-impact initiatives.

Associate Engineering Manager

Human Resources

• Lead annual and quarterly MPP cycles aligned with financial targets.
• Monitor HC budget vs. actuals and drive manpower efficiency.
• Review and optimize structures, spans, and role clarity.
• Ensure alignment with grading and job evaluation framework.
• Translate business growth into hiring plans while insure hiring Talents who are culture fit.
• Ensure adherence to budget, capability, and timeline targets.
• Lead calibration cycles and ensure alignment between KPIs and business outcomes.
• Promote accountability and productivity focus.
• Partner with leaders to maintain high engagement and retention.
• Support change and restructuring initiatives.