Last Mile Area Manager – Upper Egypt

Bosta

Operational leader overseeing hub operations for Bosta in Upper Egypt, ensuring efficiency and compliance across branches. Position demands strong leadership in a fast-paced logistics environment.

Posted 6/12/2026full-time🇪🇬 EgyptMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support hub supervisors in improving overall performance and efficiency by monitoring KPIs and team productivity.
Monitor hub team performance, manage daily plans, and provide staff support.
Ensure shipments are processed and entered accurately into the system.
Audit couriers’ daily performance and ensure professional appearance standards.
Conduct verification calls for undelivered, canceled, and scheduled shipments daily.
Ensure shipment updates match system records and daily productivity sheets.
Monitor shipments exceeding lifecycle SLA and holding period; coordinate returns with CAI SF Team.
Archive proof of delivery for returned orders for one month.
Follow up on Freshdesk tickets and resolve assigned issues within SLA.
Create tickets for customer complaints and escalate to Client Support when needed.
Ensure hub compliance and proper documentation.
Manage inventory processes and investigate discrepancies.
Ensure daily reports are sent on time.
Oversee operations across Upper Egypt hubs (average of 8 branches) to ensure consistency and performance.

Requirements

What you’ll need

Minimum 5 years of experience in hub or warehousing operations, preferably in the shipping/logistics field.
Experience in leading and supervising teams.
Strong decision-making and problem-solving skills.
Analytical mindset with strong reporting skills.
Ability to meet deadlines and work under pressure.
Strong time management and multitasking abilities.
Good interpersonal and leadership skills.
Professional, proactive attitude with sound judgment.
Very good English level.
High school diploma or Bachelor’s degree.
Preferably based in **Minya** or **Assiut**.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bosta Website LinkedIn All Job Openings 201 - 500 employees Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt & Saudi Arabia. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. Last Mile Area Manager – Upper Egypt Job not on LinkedIn 🔥 7 minutes ago 🏢🏡 null – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support hub supervisors in improving overall performance and efficiency by monitoring KPIs and team productivity.
Monitor hub team performance, manage daily plans, and provide staff support.
Ensure shipments are processed and entered accurately into the system.
Audit couriers’ daily performance and ensure professional appearance standards.
Conduct verification calls for undelivered, canceled, and scheduled shipments daily.
Ensure shipment updates match system records and daily productivity sheets.
Monitor shipments exceeding lifecycle SLA and holding period; coordinate returns with CAI SF Team.
Archive proof of delivery for returned orders for one month.
Follow up on Freshdesk tickets and resolve assigned issues within SLA.
Create tickets for customer complaints and escalate to Client Support when needed.
Ensure hub compliance and proper documentation.
Manage inventory processes and investigate discrepancies.
Ensure daily reports are sent on time.
Oversee operations across Upper Egypt hubs (average of 8 branches) to ensure consistency and performance. 🎯 Requirements
Minimum 5 years of experience in hub or warehousing operations, preferably in the shipping/logistics field.
Experience in leading and supervising teams.
Strong decision-making and problem-solving skills.
Analytical mindset with strong reporting skills.
Ability to meet deadlines and work under pressure.
Strong time management and multitasking abilities.
Good interpersonal and leadership skills.
Professional, proactive attitude with sound judgment.
Very good English level.
High school diploma or Bachelor’s degree.
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Applicant Tracking System Keywords

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Hard Skills & Tools

KPI monitoringteam productivity managementshipment processingperformance auditingverification callsinventory managementreportingcompliance documentationissue resolutioncustomer complaint management

Soft Skills

decision-makingproblem-solvinganalytical mindsettime managementmultitaskinginterpersonal skillsleadership skillsproactive attitudesound judgmentability to work under pressure

Certifications

High school diplomaBachelor's degree