Customer Success Coordinator
S&S Activewear
Travel Operations Coordinator
Booth & Partners
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Hawaii
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide essential support to luxury clientele before, during, and after their travels.
- Ensure all services are booked as sold.
- Review costings as sold, compare with net agreements/contracts, and verify supplier confirmations.
- Prepare final timings (travel documents).
- Support the QA/QC process of confirmed bookings including checking hotel confirmations and contacting transportation companies and guides.
- Assist in closing files by requesting bills from vendors and maintaining up-to-date travel files and records.
- Book and arrange all reservations for excursionist itineraries; book all services as-sold with hotels and suppliers.
Requirements
- 2 years of experience in customer service or the travel industry.
- Knowledge of destinations throughout the United States, the Caribbean, and Canada (must be able to use Google Maps to plan routes and calculate travel times between locations).
- Ability to work independently.
- Strong business writing skills.
- Basic knowledge of database use.
- Basic knowledge of Microsoft Excel.
- Basic Knowledge of math.
- Exceptional attention to detail.
- Fluency in English is required.
