Booksy

Full-stack Engineer

• Own and evolve the technical foundation of our marketing technology stack.
• Ensure that systems like Iterable, Salesforce, Segment, and other acquisition platforms work seamlessly together, enabling personalized, scalable marketing campaigns and frictionless customer journeys.
• Shape the MarTech roadmap and mentor a small team to deliver technical excellence across marketing operations.

MarTech Lead

IT Support

• Support a wide range of IT services, proactively troubleshoot technical issues and support user experiences.
• Working closely with the Security team to support compliance, and collaborate with the People & Culture and Finance teams to align IT services with organisational needs.
• Resolving ongoing technical problems reported on the ticketing system face-to-face and remotely;
• Purchasing, preparing and configuring and maintaining the inventory of equipment for employees and contractors;
• Diagnosing and troubleshooting computers, printers and other peripherals;
• Managing SaaS applications, overseeing access control, optimizing licensing, and ensuring cost-effective use of cloud-based tools to align with organizational needs and security standards.
• Assist in maintaining the network infrastructure in the office;
• Support in the creation and implementation of security policies and IT procedures in Booksy;
• Taking part in global IT initiatives around Digital Workplace and Endpoint Management
• Administration of users in Google Workspace, Slack, Office 365.

Senior IT Support Specialist

Product Manager

• Develop and implement product strategies to increase the adoption of gift cards and promo codes, ensuring satisfaction for both customers and merchants.
• Define and execute the Booksy Wallet strategy, focusing on meeting merchant expectations regarding money flow transparency within Booksy Payments and driving widespread adoption of the solution.
• Translate product vision into reality by defining the mission, key performance indicators (KPIs), and quantifying major problems for specific parts of Booksy.
• Lead cross-functional teams to prioritize and plan efforts that align with product goals, KPIs, and business objectives.
• Utilize data-driven insights to evaluate product performance, pinpoint areas for enhancement, and implement effective solutions.
• Define product requirements, create user stories, and prioritize product backlogs to ensure timely and successful delivery.
• Conduct thorough market research, competitive analysis, and customer interviews to identify opportunities for product improvement and differentiation.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to drive successful product development.
• Guide the development of intuitive and user-friendly interfaces, ensuring a seamless end-to-end customer experience.
• Provide mentorship and guidance to junior and mid-level product managers through shared experiences and specific case studies.

Senior Product Manager – Payments

Recruitment

• This role is a remote opportunity, however applicants must be based in the US and on an EST timezone.
• Are you a dynamic Talent Acquisition Specialist/Partner ready to play a key role in supercharging our commercial growth? This isn't just about filling seats; it’s about strategically building the teams— Sales, Customer Service, Customer Success, and Marketing—that fuel our position as the largest and fastest-growing beauty booking app in the world.
• You'll be instrumental in shaping our top-tier TA strategy, ensuring we attract, select, and onboard the best GTM talent, with a special focus on US expansion.
• You’ll report to our Global Talent Lead, where you’ll be part of a distributed, global team that’s currently building out best-in-class talent processes, and implementing a new ATS (Workable).
• We’re looking for you to bring your creative side to help us shape our Employer Value Proposition and design a seamless, effective interview process that assesses candidates from both a competency and cultural perspective.
• You’ll have free rein on how you identify, connect, and bring on the best commercial talent to Booksy.
• If you're someone who is wired to self-start, can navigate a fast-paced, ever-changing environment with a positive attitude, and is ready to mix long-term strategic work with short-term priorities, then the chances are you’ll thrive in this role.

Talent Acquisition Specialist/Partner

Account Executive

• Expand Booksy's presence: You'll be instrumental in growing our footprint in Austin, empowering small businesses with our innovative solutions.
• Build relationships that matter: Your skill in face-to-face interactions will be key to building lasting connections and sharing impactful business solutions.
• Drive growth and success: You'll manage a pipeline of potential clients, utilizing cold calls, walk-ins, and social media outreach to expand your book of business.
• Educate and enable: Attending industry events, conducting engaging demos, and thoroughly educating clients on our app's features will be central to ensuring their long-term success.

Field Sales Representative

Sales

• Conducting sales conversations about SaaS and Boost, both over the phone and online, with clients acquired by: the MRC company, the SDR team, and directly.
• Collecting necessary information before talking to a client.
• Conducting market research to take necessary actions to adapt to client needs or trends.
• Creating product demos and assisting potential clients with the initial setup of the application according to their needs.
• Reaching out to decision-makers of potential clients.
• Responding to client objections.
• Building relationships with clients.
• Recording activities in the CRM (Salesforce).

Acquisition Sales Specialist

Inside Sales

• Take charge of inspiring and guiding a dedicated US based team.
• Set ambitious goals and evaluating team performance.
• Reach out to, and qualifying, inbound leads via outbound calls, SMS, email & other tools.
• Become a product expert and knowledgeable on all things Booksy.
• Manage and own your own and your team's pipeline of providers.

Inside Sales – Team Lead

Customer Success Manager

• Realizujesz kontakty telefoniczne do klientów, które kupiły subskrypcję Booksy dla Biznesu, w celu umówienia na wdrożenie w system
• Przeprowadzasz zdalne wdrożenie klientów w funkcje Booksy dla Biznesu i monitorujesz postępy
• Aktywizujesz klientów tak, aby ich profile Booksy, zachęcały klientów indywidualnych do rezerwacji jak największej liczby wizyt online
• Udzielasz klientom informacji o sposobie działania oraz funkcjonalności Booksy dla Biznesu oraz Booksy dla Klientów
• Udzielasz klientom informacji na temat subskrypcji, faktur i płatności
• Proponujesz rozwiązania dostosowane do potrzeb klientów w zakresie możliwym do dostarczenia przez Booksy

Customer Success Onboarding Advisor

Business Analyst

• Provide insights to GTM stakeholders (including Marketing, Sales and Customer Success) to help address business challenges and questions.
• Enable data-driven decisions by analyzing experiment results (A/B tests) and recommending next steps.
• Collaborate with teams across sales, marketing, and customer success to support growth initiatives.
• Track and report on GTM initiatives, proactively identifying and escalating bottlenecks.
• Maintain dashboards, run daily analyses, and answer critical business questions using sales and marketing data.
• Improve processes and workflows, identifying areas for efficiency gains and supporting GTM strategy.

Growth Insights Analyst

• Ensure new B2B clients secure initial bookings within the first 30 days of their subscription.
• Proactively build strong relationships with B2B clients, anticipate challenges, and address objections.
• Provide expert guidance and creative solutions to demonstrate platform value.
• Deliver training sessions to new clients following the sale and help set up their Booksy account according to their specific needs.
• Provide regular follow-up and support throughout the first month of subscription.
• Execute proactive outreach via phone, email, and WhatsApp and run call/contact strategies to drive activation milestones.

• Lead major technical projects ensuring alignment with company strategic goals and measurable impact.
• Promote advanced engineering practices, including development methodologies, testing frameworks, and system security.
• Contribute to defining and executing technical strategy and architecture to enhance performance, scalability, and resilience.
• Mentor peers and junior team members, providing technical guidance and fostering skill development.
• Communicate complex technical concepts to technical and non-technical stakeholders to facilitate informed decision-making.
• Work with a collaborative team to design and scale robust, high-performance systems that support millions of users.

Staff Software Engineer

iOS Engineer

• Realize the product vision through code; collaborate with product managers, designers, and team members to grasp requirements and devise solutions.
• Implement features, maintain product stability, and iterate based on user feedback to continuously enhance the product.
• Develop and implement complex projects from conception through completion.
• Ensure the high quality of code across the team through code reviews and setting coding standards.
• Participate in planning complex projects to identify dependencies, establish timelines, and provide reliable estimations.
• Identify opportunities for enhancing system efficiency and propose initiatives for technological advancements.
• Contribute to the design and architectural decisions for complex systems or products to ensure scalability, reliability, security and performance.
• Participate in technical assessment of recruitment candidates.
• Mentor and guide other developers and foster a positive team culture.

Senior iOS Engineer

Frontend Engineer

• Work with product managers, designers, and team members to grasp requirements, devise solutions, and craft scalable, top-tier software products.
• Implement features, maintain product stability, and iterate based on user feedback to enhance the product.
• Develop and implement complex projects from conception through completion.
• Ensure the high quality of code across the team through code reviews and setting coding standards.
• Participate in planning complex projects to identify dependencies, establish timelines, and provide reliable estimations.
• Identify opportunities for enhancing system efficiency and propose initiatives for technological advancements.
• Contribute to the design and architectural decisions for complex systems or products to ensure scalability, reliability, security and performance.
• Participate in the technical assessment of recruitment candidates.

Senior Software Engineer, Vue

Android Engineer

• Help realize the product vision through code as a Senior Mobile Software Engineer (Android) reporting to the Engineering Manager.
• Collaborate with product managers, designers, and team members to grasp requirements and devise solutions.
• Implement features and create scalable, high-quality Android software using Jetpack Compose, MVVM and Android frameworks.
• Maintain product stability, write unit and UI automation tests (JUnit, Espresso), and iterate based on user feedback.
• Participate in CI/CD processes and use tools like GitLab CI, Bitrise or Firebase Test Lab.
• Work with feature flag processes and create reusable UI components.

Senior Mobile Software Engineer, Android

• Play a critical role driving growth within the territory and lead a team of field sales representatives in Dallas to expand Booksy's presence.
• Execute on the ground by coaching your team in Dallas, monitoring performance, and ensuring revenue targets are exceeded.
• Balance people management with sales execution, acting as both a coach and a driver of results.
• Recruit, hire, lead, coach, and develop a team of field sales representatives within your territory.
• Drive achievement of monthly and quarterly revenue targets.
• Monitor pipeline health and ensure consistent activity levels across the team.
• Work closely with the Senior Sales Manager and Country Manager to execute sales strategies in your market.
• Conduct regular work-withs, performance reviews, and coaching sessions to sharpen sales skills.
• Create a high-performance culture where reps are motivated and accountable.
• Collaborate with cross-functional teams (marketing, operations, customer success) to support local growth initiatives.
• Provide hands-on support and resources on deals when needed to help close business.

Sales Manager

• Recruit, hire, lead, coach, and develop a team of field sales representatives within your territory.
• Drive achievement of monthly and quarterly revenue targets.
• Monitor pipeline health and ensure consistent activity levels across the team.
• Work closely with the Senior Sales Manager and Country Manager to execute sales strategies in your market.
• Conduct regular work-withs, performance reviews, and coaching sessions to sharpen sales skills.
• Create a high-performance culture where reps are motivated and accountable.
• Collaborate with cross-functional teams (marketing, operations, customer success) to support local growth initiatives.
• Be a hands-on leader providing support and resources on deals when needed to help close business.

• Recruit, hire, lead, coach, and develop a team of field sales representatives within the Houston territory.
• Drive achievement of monthly and quarterly revenue targets and ensure pipeline health.
• Monitor performance and ensure consistent activity levels across the team.
• Execute sales strategies in market in collaboration with Senior Sales Manager and Country Manager.
• Conduct regular work-withs, performance reviews, and coaching sessions to sharpen sales skills.
• Create a high-performance culture where reps are motivated and accountable.
• Collaborate with marketing, operations, and customer success to support local growth initiatives.
• Provide hands-on support and resources on deals to help close business.

Product Marketing

• Administer and execute compensation schemes for sales and customer success teams across Booksy core markets (400+ people).
• Own the monthly payout cycle: calculation, validation, dispute management, and communication; liaise with payroll.
• Act as business owner of incentive compensation tools: oversee configuration, data integrity, and operational workflows; triage issues with GTM Ops/Technology.
• Track plan performance and deliver reports to Sales, CS, Finance, and P&C; identify operational pain points and propose process improvements.
• Be the go-to expert for compensation administration and build a culture of accuracy and accountability.

GTM Compensation Manager

Data Scientist

• As a Staff Data Scientist reporting to the VP, Data & Strategic Analytics in our Data & Analytics team, your purpose will be to shape Booksy’s data strategy and deliver insights that directly influence growth.
• Work on challenges — from optimising activation funnels and personalising user experiences to building predictive models that power our marketplace.
• Guide best practices, influence product direction, and mentor other data professionals.
• Shape data strategy and deliver insights that influence growth.
• Collaborate with product and analytics teams; report to VP, Data & Strategic Analytics.

Staff Data Scientist

Operations

• Are you at the beginning of your career but already have a couple of years of experience in a high-growth environment? Are you proactive, detail-oriented, and eager to build a foundation in Revenue/GTM Operations and Go-to-Market strategy? As an Operations Analyst at Booksy, you'll be the backbone of our local Go-to-Market team in Spain, contributing to the efficiency and effectiveness of our operations. You'll support our GTM leadership by executing day-to-day tasks and maintaining data accuracy, all while gaining hands-on experience in a fast-paced environment. This is your chance to build a rewarding career in GTM Operations.
• Here's how you’ll make an impact:
• Support sales planning and execution. You’ll help with sales planning activities like territory assignments, quota documentation, and compensation tracking under the guidance of senior team members.
• Deliver data-driven insights. You’ll prepare and deliver regular reports on sales performance, pipeline status, and key metrics for local GTM stakeholders.
• Drive cross-functional collaboration. You’ll collaborate with sales, marketing, and customer success teams to support the launch of new offers or campaigns.
• Track and report on key initiatives. You'll track and report on the progress of GTM initiatives, identifying issues or bottlenecks and escalating them as needed.
• Lead by example. You’ll participate in cross-functional meetings, taking notes and following up on action items to ensure alignment and accountability.
• Identify areas for improvement. You'll proactively identify areas for process improvement and contribute ideas to optimize workflows and drive efficiency.

Operations Analyst

• As a Talent Acquisition Partner at Booksy, you’ll be a key driver in shaping our future. You will play a crucial role in building and executing our new Early Careers program, while also providing vital support to our Tech team. This is a unique opportunity to own a critical new initiative and directly impact our company's growth.
• You'll join a globally distributed, fully remote TA team with a mission to deliver an exceptional candidate experience and a relentless drive to achieve our ambitious goals.
• Our Talent Acquisition team (13 currently…soon to grow) is globally distributed across the UK, US, Spain, and Poland. With our growth trajectory, we've implemented a centralized global TA strategy (center of excellence) and are continuously building out best in class talent processes, frameworks and reporting capabilities. As part of this journey, we have access to LinkedIn Recruiter licenses, Metaview, local job-boards and other localized tools and are looking at other AI tools currently. We are open to hear what has worked well for you and where we can double down our investment to ensure success.
• With our rapid scale-up comes fast change. It’s not always easy, but if you thrive in environments that trust you to test, learn, and iterate, and if you're motivated by the opportunity to build something new, then you will love it here.

Talent Acquisition Partner – Tech and Early Careers

Account Manager

• The Head of Business Development and Partnerships is responsible for building and nurturing strategic relationships with both national and local businesses in the beauty industry. The primary objective is to drive growth for Booksy by developing lead-sharing and referral programs that attract more beauty service providers to the platform. This role focuses on identifying and securing mutually beneficial partnerships, creating scalable programs, and ensuring these collaborations generate a consistent pipeline of high-quality provider leads.
• To drive growth for Booksy by developing lead-sharing and referral programs that attract more beauty service providers to the platform
• Negotiate terms with potential partners that lead to provider growth
• Work with internal stakeholders to ensure partnership leads are converting effectively

Head of Business Development and Partnerships

Marketing

• The Head of Lifecycle Marketing will own the end-to-end customer journey for both providers and customers on our platform. This includes building and optimizing comprehensive lifecycle marketing strategies to increase customer lifetime value (CLV/LTV), leveraging customer data to drive segmentation (in conjunction with Performance and Product Marketing), and collaborating closely with our Martech, Data, and Product senior leadership teams to ensure seamless CRM stack integration.
• This role requires someone with deep experience across both app and web ecosystems, including the use of deeplinking technologies (e.g., Branch.io) to ensure frictionless user experiences across platforms. You’ll partner directly with Product to align lifecycle initiatives with product development, while also demonstrating incremental revenue and LTV growth tied to lifecycle marketing efforts.
• You will be responsible for building and scaling lifecycle programs that drive sustained engagement, long-term retention, and measurable business impact.