Bonterra

Analyst

• Collaborate with Information Security, Risk & Compliance team members and control owners companywide
• Lead PCI DSS Level 1 readiness, certification activities, and coordination with QSA assessors
• Maintain scope documentation, evidence, and operational reports for PCI controls
• Partner with Product Security on modernization initiatives that reduce PCI scope and improve control design
• Manage issues, exceptions, and risk acceptance tracking with timely remediation
• Align PCI evidence and controls with ISO 27001 and SOC frameworks to streamline reporting
• Support audits, vendor assessments, and customer due-diligence requests related to PCI
• Maintain compliance ticket queues, supplier/control registers, and awareness activities

PCI Analyst

Account Manager

• Own and grow a portfolio of Strategic Accounts, serving as the primary relationship owner and revenue expansion lead.
• Develop and execute focused account plans aligned to annual growth targets, identifying expansion opportunities across events, adoption, processing volume, subscriptions, and additional Bonterra solutions.
• Prioritize accounts based on growth potential and engagement signals, directing effort where impact and ROI are highest.
• Lead executive business reviews that align fundraising strategy with platform capabilities and surface forward-looking expansion opportunities.
• Partner with Sales to drive upsell and cross-sell motions, leveraging Salesforce, Gainsight, and performance data to inform forecasting and action plans.
• Collaborate cross-functionally to remove growth blockers, improve adoption, and scale best practices that drive retention and expansion.

Strategic Account Manager

Engineer

• The Senior Software Engineer (Auth0) designs, implements, and maintains secure, scalable identity and access management (IAM) solutions across Bonterra’s product portfolio.
• This role applies deep expertise in Auth0, OAuth 2.0/OpenID Connect, SAML, and modern web application security to deliver compliant, resilient authentication and authorization services.
• Working in an AI-first engineering environment, the Senior Software Engineer leverages AI-assisted development tools and AI-driven security capabilities to accelerate secure coding practices, automate threat detection, and improve system reliability and performance.
• The role collaborates with engineering leadership, architects, security, DevOps, and product teams to integrate enterprise identity providers, modernize legacy authentication systems, and ensure secure user experiences across web, API, and microservices architectures.
• This position provides technical guidance and informal leadership to peers through code reviews, design feedback, and knowledge sharing but does not have formal people management responsibilities.

Senior IAM Engineer

Account Executive

• Deliver $1.5M+ in Annual Recurring Revenue through new business acquisition
• Own the end-to-end sales process including territory planning
• Build and execute strategic territory and account plans
• Evangelize CSR-focused solutions to senior decision-makers
• Ensure accurate pipeline management and forecast reliability

Strategic Account Executive

Full-stack Engineer

• Design, build, and maintain reliable microservices within a large-scale distributed architecture using Go for backend APIs and Angular for frontend applications.
• Develop and maintain RESTful APIs with OpenAPI/Swagger specifications, ensuring robust service-to-service communication and integration.
• Build scalable Angular UI applications and contribute to shared component libraries that support high-quality, consistent user experiences across the platform.
• Work within a microservices ecosystem where each service is independently deployable, using Kubernetes/Helm for orchestration and deployment.
• Implement comprehensive testing strategies using Ginkgo for Go services (unit, integration, smoke tests) and Jest/Cypress for Angular applications.
• Take ownership of complex technical challenges across the full stack, making architectural decisions that span multiple microservices, and contribute to the full software lifecycle — from sprint planning and ticket refinement to implementation, peer reviews, and demos.
• Drive technical initiatives and influence technical direction across the platform, evaluating tradeoffs and introducing improvements that benefit multiple teams.
• Use AI as a force multiplier. Experiment with LLMs, agentic tools, and AI-integrated features to accelerate development, streamline workflows, and create smarter user experiences.
• Embrace change as a catalyst for continuous improvement and team efficiency.
• Work closely with product managers, designers, QA engineers, and other developers to build intuitive features that meet user needs and align with our mission.
• Lead and mentor junior and mid-level engineers through thoughtful code reviews, knowledge sharing, and technical guidance. Model best practices and contribute to a collaborative, inclusive engineering culture.

Lead Software Engineer

Product Marketing

• Define and own the voice of our products in the market—turning breakneck product innovation into clear, compelling, and value-driven narratives
• Be the source of truth for buyer personas, market sizing, packaging, and pricing
• Engage directly with customers to shape positioning and validate value delivery in real time
• Partner closely with Product to influence how we position, package, and price AI capabilities, including usage-based and outcome-based models
• Craft and continually refine compelling, AI-forward product narratives that set Bonterra apart in the social good market
• Serve as the primary researcher and owner of buyer personas through hands-on interviews, surveys, and fieldwork
• Build direct relationships with customers and users, ensuring their voice drives how we position and deliver innovation.
• Represent Bonterra externally as a thought leader on AI’s role in social good.

PCI Analyst

Strategic Account Manager

Senior IAM Engineer

Strategic Account Executive

Lead Software Engineer

Product Marketing Director – Strategy