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Commercial Programs Operations Specialist
BonterraCommercial Programs Operations Specialist optimizing SalesLoft platform for Bonterra's sales team. Collaborating across departments to enhance sales engagement and program performance.
About the role
Key responsibilities & impact- Own the end-to-end administration of SalesLoft, including user provisioning, settings configuration, and platform governance.
- Upload, build, and maintain sales cadences in alignment with go-to-market priorities and Commercial Programs campaign calendars.
- Monitor and analyze cadence performance metrics including open rates, reply rates, step completion rates, and conversion outcomes.
- Build and maintain dashboards and regular reporting cadences that surface actionable insights to Sales Ops and Commercial Programs leadership.
- Manage and maintain integrations between SalesLoft and adjacent sales systems (e.g., CRM, marketing automation, enrichment tools, and data platforms).
- Proactively identify inefficiencies in current platform configurations and propose solutions to improve rep productivity and program outcomes.
Requirements
What you’ll need- 2–4 years of experience in a Sales Operations, Revenue Operations, or sales technology administration role.
- Hands-on SalesLoft experience, including cadence management, reporting, and platform administration.
- Proven ability to manage integrations and automations between SaaS platforms (e.g., Salesforce, HubSpot, Outreach, or similar).
- Strong analytical skills with experience building reports and dashboards to communicate performance data.
- Detail-oriented with a high degree of accuracy in data management and platform configuration.
- Ability to manage multiple priorities simultaneously in a fast-paced, cross-functional environment.
- Strong written and verbal communication skills, with an ability to translate technical concepts for non-technical stakeholders.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
- Bonuses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesLoft administrationcadence managementreportingdata managementplatform configurationintegrationsautomationsanalyticsdashboard buildingperformance metrics analysis
Soft Skills
analytical skillsdetail-orientedmulti-priority managementcommunication skillscross-functional collaborationproblem-solvingproactive identification of inefficienciesaccuracytime managementstakeholder communication