Propulsion Main Engines Service Engineer
Boeing
Cloud
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- Provide 24/7 technical support to Boeing commercial airplane customers and support safe operation and return to service
- Extensive troubleshooting of fuel, engine fuel/control, servicing/routine maintenance, fire protection, and electrical wiring/interconnect systems
- Provide technical, design and informational support for production, product support, or in-service issues
- Troubleshoot aircraft system problems consistent with operational protocols
- Review Boeing documentation (maintenance documentation, parts lists, component manuals) to identify solutions for in-service concerns
- Review drawings and installations to resolve customer questions/concerns
- Create and support technical documentation (Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals)
- Assist with technology development studies by gathering data, supporting testing and documenting findings
- Support review of technical design, analysis, and production; participate in design reviews and observe tests and audits
- Investigate problems and provide engineering design dispositions for discrepancies
- Design and provide analysis of interim and final engineering solutions to return airplanes to revenue service
- Work with and possibly direct cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances
- Develop customer correspondence for continued safe operation and maintenance of equipment
- Support fielded hardware and software across the product lifecycle
- Flexibility to address emergent issues and attend important airline meetings off-hours; occasional off-shift work to support 24/7/365 fleet operations
Requirements
- Bachelor’s degree required (Full Time recognized Bachelor of Engineering or Technology (4 years))
- 8 or more years' related work experience or an equivalent combination of technical education and experience
- Overall experience: 10+ years (preferred)
- Bachelors’ Degree in Electrical, Mechanical or Aerospace Engineering preferred; Master’s degree desirable
- Additional AME credentials preferable; B1/B2 license is an advantage
- Experience with systems engineering, Fuel Systems, Fire Protection and Electrical Harness Installations
- Extensive troubleshooting on ATA 12, ATA 28 (Fuel), ATA 73 (Engine - Fuel and Control), ATA 26 (Fire Protection)
- Extensive knowledge of Electrical wiring Interconnect Systems, Wire Harness, Wire Installations
- Good understanding of Electrical Engineering design life cycle
- Experience with Boeing 7-series airplanes
- Experience supporting end users in a customer service role (highly preferable)
- Conversant with aircraft maintenance manuals (AMM and FIM), IPC, WDM, CMM, AHM, and service documentation (FTD, SLs, etc.)
- Experience in systems failure analysis, root cause analysis, and troubleshooting on Boeing commercial airplane models
- Experience in handling repair, maintenance and retrofit processes, practices, and documentation
- Experience in handling airplane maintenance and flight operation documentation
- Knowledge of Airworthiness Directives and related Service documents
- Knowledge of aircraft safety and quality management systems
- Good verbal and written communication and presentation skills
- Experience collaborating with multiple team functions
- Willingness to expand into technical areas without prior experience
- Language Requirements: Not Applicable
- Visa Sponsorship: Employer will not sponsor applicants for employment visa status
