Operations and Service Coordinator
Renuity
Supply Chain Specialist
Boeing
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $68,000 - $92,000 per year
Job Level
Mid-LevelSenior
About the role
- Assess and analyze customer escalations and formulate problem resolutions
- Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG)
- Review and decipher engineering data for alternate problem resolution
- Act as a liaison with multiple stakeholders to accomplish a common objective
- Delegate tasks to manage workload
- Engage in cross-functional communications to deliver concise and timely results
- Support suppliers by identifying constraints and assisting with mitigation plan
- Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity
- Manage multiple concurrent deadlines
- Adapt in a fast-changing and high-stress work environment
Requirements
- Basic knowledge in supply chain management
- Basic experience in customer support or customer service role
- High attention to detail, be a self-starter, and results driven
- Must be willing to work variable shifts, including weekends, holidays and overtime (24/7/365 operation)
- Must be proficient utilizing the Microsoft Office Suite (Excel, Word, and PowerPoint)
- Must have experience applying effective verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
- Ability to travel 10% as needed
- Drug Free Workplace: post-offer testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met
- Visa Sponsorship: Employer will not sponsor applicants for employment visa status
- Ability to manage multiple concurrent deadlines
- Able to adapt in a fast-changing and high-stress work environment
