Lead omni-channel team of account managers, fostering a culture of collaboration, growth, and analytical excellence
Serve as player-coach and main liaison for key Marketplace demand partners, using data-driven decision making for daily performance monitoring, account optimization, and resolution of performance-related issues
Lead strategic client-facing calls and meetings, including QBRs, to align on goals, drive performance, and upsell new opportunities
Provide consultative leadership to develop tailored solutions and deliver strategic execution coaching to the team
Partner with Business Development to develop and execute demand pipeline strategies and drive business growth
Develop, document and rollout new processes and workflows to create efficiencies, including training and career development
Work cross-functionally with Finance, Operations, Product and Supply to ensure partners receive optimal service and experience
Become a deep subject-matter expert on the Verve product suite and platform, guiding clients to fully leverage solutions
Stay current with programmatic ecosystem and ad tech developments to identify opportunities for clients
Requirements
7+ years of proven account management experience preferably in programmatic advertising, digital media, or a related field particularly in a fast-paced, data-driven environment
Demonstrated leadership experience, with the ability to motivate and manage a team to achieve exceptional results
Deep understanding of the programmatic advertising ecosystem, including ad exchanges, DSPs, programmatic business models, emerging mediums, and other mobile-based platforms
Self-motivated and goal-oriented, a team player with strong communications skills to lead client-facing meetings and influence effectively at all levels of an organization
Proven ability to manage multiple projects at a time in a high-pressure and fast-paced environment
Ability to collaborate effectively across departments, ensuring a unified approach to partner success
Strong analytical skills and experience using data insights to drive strategy, drive actionable insights and improve performance
Bachelor's degree in business, marketing, or a related field