Verve Group

Account Manager

• Lead omni-channel team of account managers, fostering a culture of collaboration, growth, and analytical excellence
• Serve as player-coach and main liaison for key Marketplace demand partners, using data-driven decision making for daily performance monitoring, account optimization, and resolution of performance-related issues
• Lead strategic client-facing calls and meetings, including QBRs, to align on goals, drive performance, and upsell new opportunities
• Provide consultative leadership to develop tailored solutions and deliver strategic execution coaching to the team
• Partner with Business Development to develop and execute demand pipeline strategies and drive business growth
• Develop, document and rollout new processes and workflows to create efficiencies, including training and career development
• Work cross-functionally with Finance, Operations, Product and Supply to ensure partners receive optimal service and experience
• Become a deep subject-matter expert on the Verve product suite and platform, guiding clients to fully leverage solutions
• Stay current with programmatic ecosystem and ad tech developments to identify opportunities for clients

Team Lead, Account Management – Demand

Solutions Engineer

• Own technical onboarding and integration of key strategic partners, including SDK implementation, data exchange, and performance optimization
• Act as lead technical advisor during pre-sales engagements and design scalable solutions aligned with client business objectives
• Troubleshoot and resolve complex technical issues across the ad delivery pipeline, including programmatic auction mechanics, RTB, SDK performance, and API behavior
• Collaborate closely with Product and Engineering to translate client feedback into product requirements and roadmap contributions
• Mentor junior team members and establish scalable onboarding and support processes across the Solutions Engineering team
• Contribute to internal tooling and automation projects to improve efficiency, data analysis, and visibility into partner performance
• Continuously improve documentation and knowledge sharing across the team and organization
• Work follows hybrid schedule based in New York City, requiring 3 days per week in the office
• Typical time split: troubleshooting 70%, partners onboarding 20%, knowledge sharing 5%, internal automation projects 5%

Senior Solutions Engineer

• Manage a portfolio of key accounts in the US, focusing on advertisers (DSPs, ad networks) and maximizing monetization
• Handle day-to-day partner management, onboarding, optimization, and revenue-driving activities for marketplace demand partners
• Build trusted relationships with partners; conduct status calls, Quarterly Business Reviews, and in-person meetings
• Analyze revenue and performance data using internal dashboards daily and provide proactive solutions
• Meet and exceed revenue sales goals and maintain a pipeline of upsell opportunities
• Communicate revenue opportunities to internal teams and execute in a timely fashion
• Collaborate with Publisher, Solutions Engineering, and Verve teams to scale demand partnership growth
• Evangelize capabilities and roadmap to buyers and sell to stakeholders at different levels
• Deliver exceptional client support through prompt response, high touch communication, and solicit feedback

Team Lead, Account Management – Demand

Senior Solutions Engineer

Senior Account Manager – Demand