BnBerry

Executive Assistant

• Capture and organize notes, decisions, and action items from key discussions, tracking them through to completion with relevant stakeholders.
• Proactively follow up on decisions and priorities from the Managing Partner, nudging owners on deadlines and maintaining clear visibility on the status of key initiatives.
• Help maintain and improve simple workflows and templates for recurring reports, projects, and processes (e.g., checklists, trackers, standardized formats).
• Coordinate inputs from different teams (reports, updates, decks) and ensure they are delivered on time and in the right format.
• Assist with special projects and research requested by the Managing Partner, preparing concise briefs, summaries, and basic analyses.
• Provide occasional support on personal tasks (e.g., research, coordination, or light logistics) to further streamline the Managing Partner’s focus.
• Handle sensitive information with a high level of discretion and professionalism.

Senior Executive Assistant

Sales

• Build, lead, and scale the global sales motion for new customer acquisition and product expansion.
• Design and implement scalable sales processes, automation, and performance metrics to ensure predictable pipeline growth and delivery.
• Coach and manage SDRs and AEs with a focus on accountability, deal quality, and consistent quota attainment.
• Own pipeline health and forecasting — define ICPs, optimize outbound strategy, and maintain a healthy and well-qualified pipeline (targeting at least three times coverage of sales goals) with accurate reporting in HubSpot.
• Personally engage on key strategic opportunities and model best-in-class selling, negotiation, and relationship management.
• Collaborate cross-functionally with Marketing, Product, and Customer Success to accelerate revenue activation and ensure seamless go-to-market execution.
• Monitor, automate, and report on funnel metrics, conversion rates, and team performance to drive continuous improvement and efficiency.

Sales Lead

AI Engineer

• Analysis and evaluation of images using AI models
• Image quality assessment and ranking
• Developing and training models that can objectively evaluate photos
• Image enhancement tasks: quality improvement, color correction, visual consistency using modern ML models (Like vision-1, Nano Banana Pro)
• Building and iterating on AI-driven image pipelines based on real-world performance

AI Engineer – Image Analysis, Evaluation

Customer Support

• Respond to customer inquiries through various channels including phone, email, and chat.
• Assist clients with booking issues, inquiries about services, and other client concerns.
• Maintain a deep understanding of Bnberry's products and services to provide accurate information to customers.
• Document customer interactions, feedback, and any necessary follow-up actions in the CRM system.
• Collaborate with internal teams to resolve client issues and ensure a seamless customer experience.
• Provide feedback and insights from clients to help improve products and services.
• Participate in training sessions to keep up to date with product offerings and customer service best practices.

Senior Executive Assistant

Sales Lead

AI Engineer – Image Analysis, Evaluation

Customer Service Representative – Hospitality