BMO U.S.

Financial Planning and Analysis

• Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects
• Advises customers on wealth and investment strategies and products that meet customer’s objectives
• Fulfills sales and service activities for the customer in accordance with approved procedures
• Identifies and makes referrals to other business groups as needed
• May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs
• Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided
• Provides professional quality sales and service for customer and prospect inquiries, issues and requests
• Probes to understand customer needs and advises them through their unique investment needs
• Achieves sales targets with a focus on relevant investment products
• Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups
• Escalates complex or unresolved customer situations to senior managers as required
• Performs any required documentation after completed customer interactions to ensure customer’s requests are accurately processed
• Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner
• Integrates marketing promotions and programs into customer conversations where appropriate
• Maintains the confidentiality of customer and Bank information
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering
• Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyzes issues and determines next steps

Investment Specialist, Bilingual – French and English

Sales

• Proactively provides expert advice on mortgage renewal/financing needs, products and solutions to retain and expand share of wallet
• Fulfills sales and service activities for customers by following approved procedures
• Identifies and makes referrals to other business groups
• Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives
• Drives the sales process for inbound and outbound customer contacts upon mortgage renewal, through in-depth home financing options
• Integrates marketing promotions and programs into customer conversations, where appropriate
• Manages all transactional outcomes of customer contacts or refers to appropriate groups
• Negotiates home financing pricing ensuring customers feel valued at the same time as profitable transactions
• Probes to understand customer needs related to mortgage renewal, investment and financing options; provides advice in the best interests of the customer
• Handles customer contacts in an informed, professional, and efficient manner
• Collaborates with internal and external stakeholders in order to deliver on business objectives
• Escalates complex or unresolved customer situations to managers as required
• Performs any required documentation to ensure customer’s requests are accurately processed
• May research and investigate lending applications, following established processes
• Maintains the confidentiality of customer and Bank information
• Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions
• Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyzes issues and determines next steps

Mortgage Retention and Sales, Bilingual – French, English

• Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects
• Advise customers on wealth and investment strategies and products that meet customer’s objectives
• Fulfill sales and service activities for the customer in accordance with approved procedures
• Identify and make referrals to other business groups as needed
• May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs
• Stay abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided
• Provide professional quality sales and service for customer and prospect inquiries, issues and requests
• Probes to understand customer needs and advises them through their unique investment needs
• Achieve sales targets with a focus on relevant investment products
• Manage all transactional outcomes of customer contacts or refer to appropriate internal business groups
• Escalate complex or unresolved customer situations to senior managers as required
• Perform any required documentation after completed customer interactions to ensure customer’s requests are accurately processed
• Maintain current knowledge of investment markets, practices, and trends and integrate into customer conversations in a professional manner
• Integrate marketing promotions and programs into customer conversations where appropriate
• Maintain the confidentiality of customer and Bank information
• Identify and report suspicious patterns of activity that are suspected to be related to money laundering
• Adhere to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions
• Complete complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyze issues and determine next steps

Bilingual Investment Specialist – Mutual Funds

AI Engineer

• Drive the development of the “Agent Ecosystem” by designing, building, and operationalizing enterprise-grade AI agents
• Serve as a player-coach, balancing hands-on engineering with strategic guidance
• Initially focus on creating foundational patterns and frameworks for scalability and reusability
• Design Agents and implement an agent orchestration layer
• Define and apply enterprise agent patterns
• Establish observability/monitoring for agents
• Integrate Microsoft Azure services

AI Developer

Manager

• This position is a key member of the Bank’s Commercial Real Estate group, collaborating with Relationship Managers to deliver well-structured loan solutions for commercial real estate customers across the U.S.
• The Portfolio Manager is responsible for preparing well-reasoned credit proposals in accordance with sound credit-granting principles and in compliance with Bank policy & procedures.
• This role is also responsible for monitoring the performance of an assigned portfolio of customers, ensuring that all reviews / renewals of loans are reviewed / re-documented in a timely manner (as necessary).
• Operate as key member of the deal team to analyze and prepare lending proposals, provide loan structuring expertise and identify opportunities to maximize penetration and returns.
• Provide accurate financial analysis and oversight of assigned portfolio of customers as well as new customers.
• Evaluate appropriate loan structure with respect to ability to repay, collateral and ownership.
• Prepare and present credit applications to Credit Officers to obtain necessary credit approvals.
• Negotiate loans with clients.
• Protect the Bank’s assets and maintain quality of portfolio, ensuring credit proposals and security valuations are in accordance with sound credit-granting principles and in compliance with the Bank’s policies and related procedures.
• Actively manage assigned portfolio to maximize return and credit quality.
• Prepare concise, well-reasoned credit correspondence.
• Responsible for monitoring covenants of clients within assigned portfolio.
• Identify deteriorating credit conditions and compliance with loan agreements.
• Ensure that loan renewals, annual reviews and high-risk loan monitoring are completed on a timely basis.
• Oversee documentation and ongoing monitoring of asset and client performance.
• Provide exceptional customer service to clients.
• Maintain contact and attend meetings with lending clients in conjunction with Relationship Managers.
• Collaborate with Relationship Managers to generate ideas, identify client solutions, pursue marketing efforts, cover clients, and deliver timely solutions.
• Collaborate closely with deal team members across functions – including deal specialist, legal and Credit – to analyze, structure, and execute transactions.
• Communicate effectively to ensure alignment and consistency in underwriting approach and investment rationale.
• Assist Relationship Managers with preliminary screening and underwriting of loan packages.
• Work with Treasury / Capital Markets / Wealth specialists as needed to support cross-sell opportunities.
• Increase share of wallet with customer by identifying cross-sell opportunities or enhance existing services by recommending, credit, deposit, cash management, etc.
• Maintain awareness of all firm products and services offered and facilitate means of receiving continuous updates.
• Coach and mentor junior team members by providing guidance, feedback, and support to build technical skills, analytical thinking, and industry knowledge.
• Help cultivate a learning environment that fosters professional growth and ownership.

Portfolio Manager – Commercial Real Estate

Analyst

• Provides loan servicing and monitoring support for corporate and commercial lending portfolios
• Delivers agreed lending/financing services as specified in the credit agreement
• Addresses customer services issues and provides advice and guidance
• Supports change management and executes routine tasks within service level agreements
• Analyzes data and collaborates with internal and external stakeholders to deliver on business objectives

Senior Servicing Analyst

• Analyzes credit information to support lending decisions and processes for new and existing Commercial banking loans and credit solutions in an assigned portfolio of clients in the technology industry.
• Makes credit decisions and recommendations in compliance with bank policies and procedures while maintaining an exceptional client service environment.
• Negotiates loan structures and terms and conditions that align client requirements with the bank risk appetite and policies.
• Assesses client repayment capacity by utilizing financial models and analytical tools to recommend appropriate loan structures and collateral requirements.
• Signs off on new, renewal, and extension loans within delegated authority.
• Monitors portfolio to identify deteriorating credit conditions and compliance, analysi metrics, and assess broader industry trends to spot risks and opportunities.
• Evaluates portfolio performance and recommends capital allocation strategies that optimize returns with investment objectives.
• Leads proposal development and delivers presentations to capture new business and expand client relationships.
• Networks with industry contacts to gather competitive insights and best practices.
• Develops and executes business development plans focused on enhancing client relationships and growth opportunities within the portfolio.
• Builds and maintains client relationships to ensure long-term financial performance in collaboration with Relationship Manager and business partners.
• Structures and supports new, renewal, and extension loans aligned with client needs and bank & risk policies.
• Conducts financial analysis and risk assessments of clients’ credit information, for an assigned portfolio, to provide insights and make informed decisions.
• Monitors the portfolio performance for assigned portfolio of Commercial Banking clients on an ongoing basis, taking corrective action when required.
• Minimizes BMO’s risk exposure by adhering to credit policies, regulatory standards, and operational guidelines.
• Serves as a point of contact for service requests, ensuring expectations are consistently met or exceeded.
• Escalates issues when needed.
• Supports and implements initiatives to enhance service quality, acquire new business and expand client relationships.
• Identifies revenue and cross-selling opportunities to enhance portfolio growth.

Technology Portfolio Manager – Commercial Banking

• Delivers exceptional customer experience for high-risk borrowing accounts
• Advises stakeholders on complex credit risk transactions
• Makes credit decisions/recommendations per Bank Policy & Procedures
• Works with stakeholders to deepen relationships and grow portfolio profitability
• Develops solutions and recommendations based on business strategy
• Monitors financial and risk performance of account portfolio
• Documents credit transactions with rationale for customers
• Identifies terms and collateral requirements for transactions
• Keeps abreast of economic and market developments affecting portfolio
• Provides credit risk coaching to sales & service employees
• Supports execution of strategic initiatives in collaboration with stakeholders
• Builds effective relationships with internal/external stakeholders
• Gathers data into reports and dashboards
• Monitors and tracks performance and addresses issues
• Provides input into planning and implementing operational programs
• Executes work to deliver timely, accurate, and efficient service

Portfolio Manager, Senior Analyst

Client Services Representative

• Provides daily operational service support and ensures the delivery of exceptional client experiences.
• Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.
• Ensures that tickets are resolved per client’s expectations.
• Tracks collection of client service fees.
• Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
• Identifies process improvements to meet client needs more efficiently.
• Provides input into the planning and implementation of operational programs.
• Participates in audit and customer issue resolution, correcting issues or escalating per guidelines.
• Implements high-impact service strategies that align with client business objectives, ensuring exceptional value and service delivery.
• Engages with clients to understand and diagnose service needs, ensuring concerns are addressed promptly and effectively.

Client Services Advisor II

Director

• Facilitate growth for the Bank through business development and management of key client relationships; maintain an outstanding record of meaningful revenue generation.
• Build and maintain long-term relationships with high-value and strategic clients, serving as a trusted advisor to executive teams and key decision makers.
• Drive client planning and share-of-wallet expansion by coordinating the right product partners and delivering integrated solutions.
• Lead market coverage strategy for assigned subsectors/segments; identify new opportunities through market insights, competitor awareness, and proactive origination efforts.
• Maintain strong connectivity with financial sponsors, private equity firms, and institutional investors active in Media & Entertainment, supporting sponsor‑led transactions and syndicated financings.
• Work closely with internal teams and stakeholders to define products, solutions and strategies that best fit clients’ needs.
• Lead the structuring of high-value, complex transactions and coordinate deal teams to execute efficiently and with strong client experience.
• Apply deep expertise in media‑specific credit structures.
• Partner closely with MEIG’s underwriting/portfolio teams on diligence, modeling approach, and approval strategy to drive high-quality credit outcomes.
• Negotiate commercial terms and support documentation processes with internal partners and external counsel, as appropriate.
• Act as an escalation point for complex client matters; apply strategic problem-solving to resolve issues while maintaining strong client relationships.
• Manage a high-value client portfolio to drive cross-selling, retention, profitability, and disciplined returns.
• Leverage analysis and planning tools to ensure the portfolio exceeds ROE thresholds and evaluate client returns proactively.
• Maintain strong awareness of portfolio performance and emerging risks; coordinate early actions and solutions with credit/portfolio stakeholders.
• Represent the Bank at relevant industry forums and conferences; translate insights on trends, competition, and emerging products into actionable client strategies.

Managing Director – Media & Entertainment Industries

• Provides support and product expertise for the financial planning business development
• Services relationships in the assigned portfolio to ensure an exceptional client experience
• Assists in preparing new business proposals or presentations to clients/prospects
• Assists Wealth Advisors in market research of client and prospects
• Acts as the key service contact for clients and takes ownership of client issues
• Collaborates with other stakeholders to resolve issues
• Prepares reports for financial plans and tracks metrics and milestones

Client Service Analyst – Investments

Account Manager

• Facilitates growth for the Bank through business development and management of key client relationships
• Maintains an outstanding and continuous record of significant revenue generation from sales and syndications
• Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships
• Structures complex deals and secures credit approvals, working with internal stakeholders and external partners to optimize revenue
• Develops new business by contacting prospects and clients, and by cross-selling Bank products and services
• Reviews loan applications and cash management service agreements, ensuring accuracy, completeness, and alignment with the bank's risk management standards
• Develops market strategies to align with business goals, identifying opportunities, and expanding client portfolios
• Represents bank at industry forums and conferences
• Engages with senior leadership and cross-functional teams to align strategies, address client needs, and drive holistic business solutions
• Prepares reports on team performance, client satisfaction, and market trends for senior executives

Relationship Manager, Transportation and Vendor Finance

• Understands customer needs and provides wealth and investment-related sales and service
• Advises customers on wealth and investment strategies and products
• Fulfills sales and service activities in accordance with approved procedures
• Identifies and refers to other business groups as needed
• Makes outbound calls to customers to enhance customer experience
• Stays abreast of consumer needs, industry trends and best practices
• Provides professional quality sales and service for inquiries, issues, and requests
• Probes to understand customer needs and advises on unique investment needs
• Achieves sales targets with a focus on relevant investment products
• Manages transactional outcomes of customer contacts or refers to appropriate business groups
• Escalates complex or unresolved customer situations to senior managers
• Performs required documentation after customer interactions
• Maintains current knowledge of investment markets, practices, and trends
• Integrates marketing promotions and programs into customer conversations
• Maintains confidentiality of customer and Bank information
• Identifies and reports suspicious activity patterns related to money laundering
• Adheres to regulatory and compliance requirements and reporting standards

Investment Specialist, Mutual Funds

Software Engineer

• understand BMO Mainframe environment and strategic goals and advocate for our mainframe technologies
• assess impact of design decisions to the solution/product/service being developed
• recommend alternate/creative solutions for mitigation/optimization if required
• assess costs and benefits for different solutions and recommend/decide on appropriate designs
• identify opportunities to strengthen development capability, such as sharing expertise to promote technical development, mentoring employees, building communities of practice and networks
• devise new algorithms and data structures for target environment and platform attributes in alignment with architectural patterns
• recommend or automate approaches to streamline and integrate technological processes and/or systems to improve operational efficiency and effectiveness
• build effective relationships with internal/external stakeholders and ensure alignment
• interact with key business & technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers
• monitor and track code and application performance, and address any issues

Intermediate Mainframe Application Developer

• Provides superior level of customer service and portfolio management in lending services
• Assists in preparing new business proposals or presentations to clients/prospects
• Performs client sales & service support activities to meet client needs
• Determines client needs and ensures timely and accurate transaction processing
• Provides after sales support and handles exceptions tactfully, accurately and efficiently
• Collaborates with internal and external stakeholders to deliver on business objectives
• Executes setup, maintenance, and advancement of lending products and account administration
• Maintains control of security collateral including preparation and registration